To expand my horizons with a job that will allow me to use my mind and diverse skills.

2000 – Present          Patterson, Belknap, Webb & Tyler LLP            New York, N.Y.

Helpdesk Tech/Night Arcserve Operator

·     Networking support includes, adding users, resetting passwords, rebooting
servers, ArcServ tape backups, re-installing SAN enironment, creating weekly backup Jobs, and troubleshooting network connectivity issues.

·     Supporting MS-Word, WordPerfect 6.1 –9, Citrix Remote software, MS-
Outlook, Novell GroupWise, PowerPoint, NT4, MS-Excel, Summation, Lexis-
Nexus, WestCheck, Windows 98/95, and Windows XP/2000.

1999 - 2000                             Lowe Lintas & Partners                           New York, N.Y.

P.C. Analyst

·     Calls average 30-70 a day. Installing and supporting MS-Mail, Lotus 5.0, MS-Word, Excel, PowerPoint, Win95, Win98, WinNT, IE4 and IE5, McAfee
Virus Scan central, MS Outlook 98. Solving first level Macintosh user issues.
Lotus administration. Running Y2k BIOS updates on Laptops.

Summer 96 & 97            Board Of Education                                          New York, N.Y.

Field Technician

·     Computer hardware and software installations for faculty Installing and
supporting DOS, Windows 3.1, 3.11, 95. Installing PC3270 software on various platforms. Troubleshooting network software problems.  Rolling out P.C.
systems in schools and different locations in Brooklyn, Queens, Manhattan, and Staten Island.

·     Operating Systems Win95/98/ME/NT4/2000/XP, Ms-Dos 5 and up, WinNT
Server 4.0.

·     Software: WordPerfect 6.1 –9, Citrix Remote software, MS-Outlook, Novell GroupWise, PowerPoint, NT4, MS-Excel, Summation, Lexis-Nexus, WestCheck Novell, Lotus 5.0, MS-Word, Excel, PowerPoint, Internet Explorer All versions, McAfee Virus Scan 4.0eng, MS Outlook 98, Norton Utilities for windows
4.0 and up, Photoshop 5.0.Hardware: I can build a PC from parts. Soundcards, modems, video, cd-burner or DVD.

1995 - 1999                             Queens College                                             Queens, N.Y.

2 Years College

·     2 Years of college Computer science major. Want to finish soon

1991 - 1995             Brooklyn Technical High School      Brooklyn, N.Y.

·       Major: Electrical