STEVEN R. STAPLETON
1-417-678-2203 home phone
1-417-848-0432 cell phone
OBJECTIVE:
Network Administrator / IS Manager
EDUCATION:
Micros 2400 Programming at Micros in Beltsville, MD 1998
Micros MWS+ Programming at Micros in Beltsville, MD 1998
Novell Certified NetWare Administrator (CNA) 1995
NetWare training at NetPro in Springfield, MO 1995
Advanced Troubleshooting & Upgrading Techniques for the IBM PC &
Compatibles at Data-Tech Seminar in Virginia Beach, VA 1993
Electronics Technology Studies at Tidewater Community College in Virginia Beach, VA. 1989
3M Coordinator Training, Charleston Naval Base, Charleston, SC. 1984
(Maintenance supervisor training)
3M Coordinator Training, Charleston Naval Base, Charleston, SC. 1984
(Maintenance supervisor training)
Leadership, Education and Management Training, Charleston
Naval Base, Charleston, SC. 1984
Computer Science studies at Hesser College in Dover, NH. 1982
MK 65 Torpedo Tube Maintenance, US Navy, Groton, CT. 1981
(Hydraulic, pneumatic maintenance / repair)
Fire Control "C", Mod 9 TMA Maintenance, US Navy, Groton, CT. 1980
(Digital tracking computer maintenance)
Fire Control "C", MK 113 Common Core, US Navy, Groton, CT 1980
(Analog tracking, Weapons guidance equipment maintenance)
Fire Control "A", US Navy, Groton, CT. 1980
Basic Electronics and Electricity, US Navy, San Diego, CA. 1979
Welding certificate, Monett Vocational Technical School, Monett, MO. 1977
Liberal Arts studies, Missouri Southern State College, Joplin, Mo. 1976
H. S. Diploma, Shawnee Mission Northwest, Shawnee, KS. 1975
DESCRIPTION OF EXPERIENCE:
LAN Administrator at E. A. Martin Co. March 1999 - Present
Installed WAN (wide area network) consisting of Cisco 2600, Cisco 3600 series routers and 2900 series switchesin a frame relay environment. Sites including Joplin, Springdale (2), Wichita, K. C., Harrison, Fort Smith and West Plains. Manage and configure hubs, routers and switches to preserve client connections. Supervisor of the Windows NT 4.0 Server for the company's WAN, (Wide Area Network), consisting of 150+ users. Manage client network access and MS Exchange mail services. Plan and implement expansion of computer network and resources. Assist users with shared file directories and printers while maintaining system security. Monitor Internet access and network protection from a lynix base computer running a firewall program. Conduct training classes for common programs used in house. Recommend hardware and software for upcoming projects.
Information Systems Manager at Pamax Development Inc. Jul 1998-March 1999
Manager of Pos (Point of Sale) and computer related equipment for Burger King Franchisee. Overseeing repairs and programming of Micros 2400 cash register equipment and back office computers. Operating the Corporate Office computer and the inter-store communications. Performing testing and development of Auto Sequences operation, Register keyboard programming and sales labor information gathering. Supervised new installations of the Micros systems. Involved in five installations at local Burger King stores. Managed repair and troubleshooting of current systems by both Modem and on-site assistance. Coordinated replacement equipment procurement. Setup of Internet accounts with Ms-office software (MS-Outlook). Administrator of Windows NT 4.0 sever network and Internet accounts.
System Support Analyst at Positronic Industries Inc., Springfield, MO Apr 1996- June 1998
In house system Analyst on a 80+ user Wide area network. The network is running Windows NT 3.51 on a DEC Prioris XL jointly with a Digital VAX 4000-200 main frame using VMS. System uses a DEC hub to route VT terminals and PC's via 10baseT topology between two buildings in Springfield and one in Mt. Vernon. Responsible for computer setups, network integrity, system upgrades, computer upgrades, new program loads and troubleshooting. Involved in installing KEA, the terminal emulation software for PC's. Investigating user problems and providing vendor interface. Maintenance, upgrade and repair on laser printers and thermo printers. Assisting users in building merge forms in Word Perfect, spreadsheets in Quattro Pro and configuration of AutoCAD R13. Installed second Windows NT 3.51 network (Sep. 96) for Human Resource Department with 7 users using Abbra. Installed a Novell 3.12 network, (Nov. 96) with 15 workstations at plant in Ponce, Puerto Rico. Experienced with Web development software MS Front Page and Corel Webmaster.
Computer Technician, at Positronic Industries Inc. Springfield, MO Jan.1996- Apr 1996
In house technician. Responsible for computer setups, computer upgrades, new program loads and troubleshooting. Maintenance, upgrade and repair on laser printers and thermo printers. Assisting users in building merge forms in Word Perfect, spreadsheets in Quattro Pro and configuration of AutoCAD R13.
Technician, at Central Office Products, (IKON) Joplin, MO, Feb.1995-Jan.1996
Independent field service technician on: Toshiba A1 series, A2 series copiers, and on the older models. Expanded work to include Panasonic copiers, and Toshiba fax machines. Working at customer locations from a allotted car stock, covering Joplin, Nevada, Carthage, Monett and points in between.
Technician V, at Vitro Corp. / Tracor Inc. (Marconi), Chesapeake Virginia, Jun. 1994-Nov. 1994
Applied Science Division of Tracor was moved under Vitro in June 1994. Vitro is a Tracor owned company, bought earlier in 1994. Now under the company name of Marconi. I continued to support the Naval Undersea Warfare Center (NUWC) . In addition to the work under Tracor, I was tasked to T- AGO class ships correcting wiring for their SPA-25 (Radar system). Assisting in the lab on the Radds Program. At Vitro I continued previous work as hardware technician, and PC setup of workstations for the in-house LAN. I assisted operators in debugging programs, recovering files, setting up new user accounts and Login scripts on a 10base2 Novell 3.11 network. I worked through the transition from the Xerox XC-24 to the current Novell. I have worked with Dbase III, Freelance, Lotus 123, Word Perfect, Ami Pro and Norton Utilities.
Operations Analyst II, at Tracor Inc. (Marconi) Virginia Beach, VA, May 1987-Jun.1994
Operations Analyst I Tracor Inc., (Marconi), Virginia Beach, VA. May 1985-Apr. 1987
Support to Naval Undersea Warfare Center (NUWC) Detachment Norfolk of Sonar and Weapons Control Computers (Fire Control). Some of the Task I performed were testing and repair of equipment, writing of maintenance procedures and running Reliability Maintainability Availability Analysis. Tasks varied from Technical Data Review to preparing cables and interface devices , as well as writing a Dbase III menu program for government supply form 1149, answering TFBR Resolution (field technician trouble report) identify problems, correct test procedure and identify defective part(s).
Fire Control Technician, U. S. Navy
Fire Control Technician First Class, USS JAMES K. POLK (SSBN 645) Feb.1983 - Apr. 1985
Fire Control Technician Second Class, USS JAMES K. POLK (SSBN 645) Apr 1980 - Feb. 1983
Fire Control Technician, student, NAVSUBSCOL, Groton, CT. Apr. 1979-1980
Prior to employment at Tracor, I was stationed on board a FBM submarine, (USS JAMES K. POLK) maintaining the electronic components for the torpedo guidance (Fire Control) System Mk 113 Mod 9. I supervised and performed the testing, maintenance, and repair of the Fire Control System and associated equipment. Duties included responsibilities as work center supervisor, conventional weapons handling supervisor, weapons control coordinator and maintenance technician.
TOOLS:
I have my own tools for maintenance of PC's and installation of network stations, including the crimping tools for modular plugs: 4-pin, 6-pin, DEC 6-pin, 8-pin, and thin line Ethernet RG-58. I also have a multimeter, common tools, a 10baseT cable tester, a Textronics 100MHz O-scope and soldering iron.
HONORS/AWARDS:
Navy, Captain's Commendation, 1981
Navy, Good Conduct Award, 1983
Navy, Submarine Group SIX Commendation, 1984
Tracor, Five Year Award 1990
MARITAL STATUS:
Married, 18 years, Two sons ages 15, 13
ADDRESS:
780 Highland Dr., Aurora, MO 65605, (417) 678-2203
REFERENCES:
Available upon request