To obtain a career position in the Information Technology industry; in either the Repair and Maintenance; Training or Information Management areas.
Troubleshoot hardware and software problems over the telephone. Authorize software replacement and field repair of hardware as needed. A+ certified by the Computing Technology Industry Association.
Route front-line phone calls, mail, e-mail & faxes. Maintain database of resolved issues. Track team statistics & generate reports. Train & assist other team members.
Miscellaneous temporary clerical jobs through several agencies.
General office and courier duties. Processing of architectural and project management documents and correspondence.
Responsible for maintenance of family-owned business interests (insurance agency, rental properties). Self taught in many skills.
A+ Certified Computer Technician. Familiar with Dos, Windows, Windows 95, misc software packages
HTML.
THE GREAT SALT LAKE CHILI AFFAIR:
USS KELLY:
LDS CHURCH:
OTHER STUDIES: