EDUCATION:
Susquehanna University, Selinsgrove, PA, USA
Bachelor of Arts in French, May 1994
COMPUTER SKILLS:
All-in-One, HTML, Lotus applications (AmiPro 3.1, Lotus Smart Suite 97: Approach, 1-2-3, WordPro, etc.), Microsoft applications (Office 97: Access, Excel, Powerpoint, Word, etc.), WordPerfect for Windows 6.0. Also familiar with many Internet details, including e-mail, ftp, telnet, etc.
Typing speed: 60 wpm
LANGUAGE SKILLS:
Good to Excellent oral/written comprehension/expression: English, French,
Spanish
Fair to Moderate written comprehension: Italian, Portuguese
WORK EXPERIENCE:
(Name of Agency withheld), Birmingham May - August 1998
PA/researcher at an consultancy firm. In addition to administrative
duties (diaries, typing, answering phones), assistance was also given for
a major case study for a leading government agency. Previous experience
with local government proved extremely beneficial.
(Name of Agency withheld), Birmingham February - May 1998
Secretary at a large city centre law firm. Provided secretarial support
for two groups of solicitors. Duties included extensive copy and audio
typing, filing, and contact with both clients and other solicitors.
(Name of Agency withheld), Birmingham August - December 1997
Administrator to the Marketing Director of the largest grounds maintenance
company in the United Kingdom. Duties included arranging office functions,
sorting mail, greeting visitors, and heavy typing; it was also necessary
to know a substantial amount of the political process in the United Kingdom
and significant knowledge of European employment law was obtained. In addition
to filling the standard duties of the Personal Assistant, assistance was
also given to the Marketing Team with their proposals for various contracts
and presentations.
July 1997
Administrator at one of the largest housing associations in the West
Midlands. Duties included arranging office functions, sorting mail, greeting
visitors, and heavy typing; a knowledge of the finer points of the duties,
purposes and operations of housing associations in the United Kingdom was
acquired from this position.
Norrell Services, Washington, DC. February - September 1996
Administrative Assistant for several groups of people at a major international
financial institution. The various placements were almost always at regional
director level or higher, and duties included answering 5-line telephones,
heavy typing, arranging office functions, greeting visitors (often in other
languages), sorting mail, and various other tasks.
Norrell Services, Greenbelt, MD. September - December 1995
Package tracker for a major international shipping organisation. Duties
included utilising the internal computer system to ascertain the location
of various packages shipped worldwide, and to verify receipt of said packages
by telephoning both the shipper and the receiver of the items.
Computer Plus Temporaries, Camp Hill, PA June-September 1995
See previous entry.
University of London School of Pharmacy, London, UK November 1994-April
1995
Administrative assistant to the Registrar. Duties included heavy typing,
organisation of school events, arrangement and filing of UCAS applications,
assisting international students (often in their native languages), and
daily interaction with students in a specialised school of higher education
with approximately 650 students.
Kelly Services, London October 1994
Various clerical assignments.
The Personnel Source, Lemoyne, PA June-September 1994
Collections agent for one of the largest student loan agencies in the
country. Duties included entering data on the agency's in-house computer
system and making contact with borrowers on a regular basis. Was the department's
full-time Spanish-language representative.
Ames Department Stores, Sunbury, PA (term-time) August-December 1993
Cashier. Duties included minding the tills, assisting customers with
their purchases, and stockkeeping. Utilised language skills with the growing
number of non-English speakers in the area.
Pride of the Neighborhood Academies, Inc., Harrisburg, PA May-August
1993
Teacher's assistant. Taught French and Spanish to children aged 3-12
years at a day care centre. Duties included supervising classes of 10-20
students and also arranging activities for them. In addition, there was
also assistance in English given to some of the parents, some of whom had
English as a second (or third) language.
Susquehanna University Game Room, Selinsgrove PA. (term time) August
1992-May 1994
Game room attendant. Duties included keeping detailed logs of each
shift in, and overseeing the operation of, the games room in the student
union.
CENTRES OF INTEREST:
Music (house, salsa, merengue, swing, r & b), educational issues, international politics, game shows that require serious thought, the Internet, human rights, travel. Member of French and Spanish clubs as an undergraduate. Also participated in Project Diploma, in which university students tutor at-risk local youth. Have also travelled throughout the eastern USA, eastern Canada, western Europe, and the Caribbean.
REFERENCES:
References are available from the following:
| Mr Anthony Burns
Unique Services 7 Orslow Walk New Park Village Wolverhampton WV10 0UE |
Mr Allen Challender
(Former Marketing Director, Brophy Grounds Maintenance) 25 Woodland Drive St Albans Hertfordshire AL4 0EL |
| Ms Kim Hayek
Norrell Services 1750 Pennsylvania Avenue, NW Room S5-008 Washington DC 20036 |
Ms Andy Jackman
University of London School of Pharmacy 29-39 Brunswick Square London WC1N 1AX |
| Mr Gary Whitney
Marketing Manager Brophy Grounds Maintenance Kingswood Industrial Park Holyhead Road Albrighton WV7 3AU |
Ms Susan Winwood
GHK Economics and Management 30 St Paul's Square Birmingham B3 1QZ |