Other Information Systems

There are other types of workers besides managers that need information systems.

1. Information Workers need a system to help them create, distribute and communicate information.
   1. Knowledge workers (engineers, scientist) - create information.
   2. Data workers (secretaries, clerks) - distribute and communicate information.

Three types of systems are used to support information workers:

1. Office Automation Systems (OASs)
   1. Designed to primarily support data workers.
   2. Focuses on managing documents, communicating, and scheduling.
   3. Uses word processing, desktop publishing, other image technologies.
   4. Uses e-mail, voice-messaging, and videoconferencing.
        
2. Knowledge Work Systems
   1. Designed to primarily support knowledge workers.
   2. Focuses on creating information in areas of expertise.
   3. Uses software such as CAD/CAM (computer-aided design/computer-aided manufacturing). 
         
        
3. Intranets
   1. Privately owned organization wide networks that look and act like the Internet.
   2. Use TCP/IP and linked Web Pages.

    

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