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BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY School of Business

COURSE OUTLINE FOR: HRMG 3500

DATE: Jan - Mar 1999

TAUGHT BY: Wilf Ratzburg

TAUGHT TO:

Program: Human Resource Management

Option: HRMG/HRPD

Hours/Week:

Total Hours:40

Term/Level:3A

Lecture:2

Lab:2

Total Weeks:10

Instructor: Wilf Ratzburg
Office No. SE6-307 Phone: 925-0730 preferred or (451-6755)
e-mail: frtzw906@bcit.bc.ca Fax: 925-0730 preferred (listen to message first, then start fax) or 439-6700
Office Hours: AS POSTED

 

Course Description and Goals:

This course clarifies the role of training and development in Human Resource Management. Students will be given an opportunity to plan and execute a training program – including needs assessment, evaluating trainee learning style, costing, considering delivery alternatives, motivating trainees, and evaluation.

Readings from a variety of HR and training journals will introduce students to current trends in training.

Final Training Project

40%

Participation

15%

E-mail address and communication

5%

Class Presentations

10%

Assignments

· objectives

· post-training evaluation

 

15%

15%

COURSE OBJECTIVES:

At the completion of this course, students will be able…

1.

to differentiate between training, and development, and recognize the roles these activities play in Human Resource Management

2.

to explain the importance of accommodating different learning and teaching styles in training programs

3.

to be able to explain the relationship between age and the learning process in adult trainees

4.

to recognize the importance of needs assessment to the training process

5.

to be able to produce a training plan with clear goals and specific learning outcomes

6.

to be able to utilize a variety of training methodologies; Job Instructional Training, In-basket Exercises, Case Studies, Experiential Exercises

7.

to differentiate between summative and formative evaluation, and explain the importance of each to the training process

8.

to devise a pre-test and a summative evaluation procedure for an actual training session

9.

to design a training program evaluation procedure for an actual training session

10.

to train colleagues in material or content of the trainers’ choice

11.

to communicate with colleagues using e-mail

 

Course Record:

Developed by: Wilf Ratzburg Date: January 1998
Revised by: Wilf Ratzburg Date: January 1999

 

Text(s) and Equipment

Reference or Recommended: Effective Training by Blanchard and Thacker

· Readings will be provided by the instructor during the course.

· Internet references provided by the instructor.

 

 

Course Notes (Policies and Procedures)

· Assignments: Assignments must be done on an individual basis unless otherwise specified by the instructor.

· Attendance: The attendance policy as outlined in the current BCIT Calendar will be enforced.

· Course Outline Changes: The material specified in this course outline may be changed by the instructor. If changes are required, they will be announced in class.

· Ethics: BCIT assumes that all students attending the Institute will follow a high standard of ethics. Incidents of cheating or plagiarism may, therefore, result in a grade of zero for the assignment, quiz, test, exam, or project for all parties involved and/or expulsion from the course.

· Illness: A doctor’s note is required for any illness causing you to miss assignments, quizzes, tests, projects or exams. At the discretion of the instructor, you may complete the work missed or have the work prorated (i.e. an average is given according to your performance throughout the course).

· Labs: Lab attendance is mandatory.

* This schedule is subject to change at the discretion of the instructor.

Week

Topics

1

Introduction

· Icebreakers

· Assignment

Choose Groups for Major Assignment

1 to 4 Group Members/Group

· Discuss Topic for Major assignment

· Each student is to get an e-mail address. The instructor recommends http://hotmail.com

-e-mail the instructor letting him know what your e-mail address is

2

Differentiating between Training, Development and Education

· The Relationship between the Learner and the Firm

· Sign-in/register with the instructor’s discussion forum (as per e-mail instructions from the instructor)

· Assignment:

- notify instructor by e-mail what your training topic is

 

3

Needs Assessment

· Critical Incident Technique, Interview, Observation, Group discussion, Questionnaire

.

4

Goals and Objectives of the Training Program

· Differentiating Between Mission Statements, Goals, and Specific Objectives

differentiating between cognitive, affective, and psychomotor domains

· Learning Outcomes, Strategies, and Training Techniques

· Assignment: Write behavioral objectives for your group presentation (Major Project)

5 Costing the Training Program

Adult Learners

· The Impact of Age on the Learning Process

· Peculiar Needs of Adult Learners

· How to Motivate the Adult Trainee

6

Learning Styles

· Questionnaire to Assess Students' Own Style

· How Does Learning Style Affect the Training Process?

Training Styles

· Questionnaire/Handout Regarding Training Styles

· Examination of Relationship Between Training Style and training Content

Motivation of Trainees

· Establishing a Climate Conducive to Learning

· In-class discussion of behavioral objectives written for the group presentation (major project)

· review of criteria for the writing of behavioral objectives

7

Training Methodology

· On the Job Training: Identifying skills required to do the job

Job Description

CIT (Critical Incident Technique)

In-class exercise identifying key skills

Task Identification

Linear Sequencing

In-class exercise

· JIT - Job Instructional Training

In-class exercise involving JIT

· Case Studies

· In-Basket Exercises

Evaluation Techniques

· Formative Evaluation

· Summative Evaluation

· The Relationship Between Program Objectives and the Evaluation Process

· Assignment

construction of pre-test and post-test for the group presentation (major project)

construction of program (presentation) evaluation form for the group presentation (major project)

8 Preparation for final training session
9

FINAL EXAM: Training Session

10

FINAL EXAM: Training Session

 

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Updated: 99/05/14 01:32:08 PM

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