Wilf's Schedule (for office hours)

 

• Introduction to Human Resource Management Slideshow

THE JOB ANALYSIS

• Job Analysis Slideshow

USES OF THE JOB ANALYSIS

• LEGAL REASONS
• HUMAN RESOURCE PLANNING
• ORGANIZATIONAL COMMUNICATION
• RECRUITMENT
• TRAINING
• PERFORMANCE APPRAISAL
• COMPENSATION
• HEALTH AND SAFETY
• LABOR RELATIONS

JOB ANALYSIS: THE PROCESS

• FOUR TYPES OF ANALYSIS
  • SITE OBSERVATION
  • WORK SAMPLING
  • INTERVIEW
  • QUESTIONNAIRE

RECOMMENDED READING (JOB ANALYSIS) -- BCIT students only

WRITING THE JOB DESCRIPTION

• CREATING JOB DESCRIPTIONS
• JOB IDENTIFICATION
• JOB RELATIONSHIPS
• RESPONSIBILITIES AND DUTIES
• AUTHORITY

RECRUITMENT OF HUMAN RESOURCES

• RECRUITMENT: INTRODUCTION
• CONSTRAINTS ON RECRUITMENT
  • ORGANIZATIONAL POLICIES
  • AFFIRMATIVE-ACTION PLANS
  • RECRUITER HABITS
  • ENVIRONMENTAL CONDITIONS
  • JOB REQUIREMENTS
• Workplace Equity Slideshow
• The Canadian Human Rights Act, the Duty to Accommodate, and Human Resource Management
• The Duty to Accommodate: Key Supreme Court Decisions
  • Canadian National Railway Co. v. Canada (Human Rights Comm.) and Bhinder
  • Ontario (Human Rights Comm.) and O’Malley v. Simpsons-Sears Ltd. (1985)

CHANNELS OF RECRUITMENT - YOUR FIRST DECISION

• INTERNAL RECRUITMENT
  • JOB POSTING
• EXTERNAL RECRUITMENT
  • EMPLOYEE REFERRALS
• INTERNET RECRUITMENT

EMPLOYEE SELECTION - UPDATED APRIL 1999

STEPS IN THE SELECTION PROCESS

• PRELIMINARY RECEPTION
• EMPLOYEE SELECTION TESTS
  • SELECTION TEST VALIDATION
  • SELECTION TEST RELIABILITY
• SELECTION INTERVIEW
  • SAMPLE SELECTION INTERVIEW QUESTIONS
  • INTERVIEWER ERRORS
  • IMPROVING THE INTERVIEW PROCESS
• VERIFICATION OF REFERENCES
  • PERSONAL REFERENCES
  • EMPLOYMENT REFERENCES
  • REFERENCES: THE TELEPHONE INQUIRY
• MEDICAL EVALUATION
• SUPERVISORY INTERVIEW
• REALISTIC JOB PREVIEW
• THE HIRING DECISION
• REVIEW OF THE SELECTION PROCESS

COMMON ELEMENTS OF THE APPLICATION FORM

• PERSONAL DATA
• EMPLOYMENT STATUS
• EDUCATION AND SKILLS
• WORK HISTORY
• MILITARY BACKGROUND
• MEMBERSHIPS, AWARDS, AND HOBBIES
• REFERENCES
• THE SIGNATURE LINE
• DISCRIMINATORY PRACTICES

EMPLOYMENT EQUITY - NEW! -- BCIT students only

• KEY ELEMENTS OF CANADIAN EMPLOYMENT EQUITY LEGISLATION
  • EMPLOYMENT EQUITY ASSIGNMENT - NEW!

COMPENSATION MANAGEMENT  - NEW!

• ABSOLUTE AND RELATIVE LEVELS OF COMPENSATION
• CONSEQUENCES OF PAY DISSATISFACTION
• OBJECTIVES OF COMPENSATION MANAGEMENT
• JOB EVALUATION
  • JOB RANKING
  • JOB GRADING
  • FACTOR COMPARISON
    • FACTOR COMPARISON METHODOLOGY
  • POINT SYSTEM

PAY EQUITY IN CANADA - NEW! -- BCIT students only

• PAY EQUITY (CHAPTER 1) - NEW! -- BCIT students only
• PAY EQUITY (CHAPTER 2) - NEW! -- BCIT students only

PERFORMANCE APPRAISAL

• OBJECTIVES OF THE PERFORMANCE APPRAISAL PROCESS
• USES OF PERFORMANCE APPRAISAL
• PREPARING FOR PERFORMANCE APPRAISAL
• SETTING PERFORMANCE STANDARDS
  • PERFORMANCE MEASURES
• PAST-ORIENTED METHODS
• COMPARATIVE EVALUATIONS
• THE RATING SCALE
• THE CHECKLIST
  • A CHECKLIST EXAMPLE
• FORCED CHOICE METHOD
• CRITICAL INCIDENT TECHNIQUE
• NARRATIVE ESSAY
  • STRUCTURED NARRATIVE ESSAY
• BEHAVIORALLY ANCHORED RATING SCALE
• MANAGEMENT BY OBJECTIVES
• RATER BIASES
  • TRAINING RATERS
• DESIGNING AN APPRAISAL SYSTEM
• 360-DEGREE PERFORMANCE APPRAISAL
• LEGAL CONSIDERATIONS
• EVALUATION INTERVIEWS
  • GUIDELINES FOR INTERVIEWS
• A TQM CRITIQUE

ORIENTATION AND TRAINING

THE EMPLOYER-EMPLOYEE RELATIONSHIP

• AN ELECTRONIC VERSION OF THE BRITISH COLUMBIA EMPLOYMENT STANDARDS ACT or ALTERNATE SITE
• EMPLOYMENT STANDARDS ACT (SUMMARY EXCERPT PART 1)
• EMPLOYMENT STANDARDS ACT (SUMMARY EXCERPT PART 2)
• DISMISSAL, AND JUST CAUSE

LABOR RELATIONS

• "WHO" IS A MANAGER?