Suggested Readings

Traditional Usability

• Nielsen, Jakob (1994), Usability Engineering, Morgan Kaufmann.
• Mayhew, Deborah (1999), The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design, Morgan Kaufmann.
• Hackos, JoAnn T. & Redish, Janice C. (1998), User and Task Analysis for Interface Design, John Wiley & Sons.
• Snyder, Carolyn (2003), Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces, Morgan Kaufmann.

Designing Usable Experiences

• Norman, Donald (1988), The design of everyday things, aka The psychology of everyday things, Basic Books.
• Norman, Donald (2003), Emotional Design: Why We Love (Or Hate) Everyday Things, Basic Books.
• Cooper, Alan (1999), The Inmates Are Running the Asylum : Why High Tech Products Drive Us Crazy and How To Restore The Sanity, SAMS.
• Cooper, Alan (2003), About Face 2.0: The Essentials of Interaction Design, John Wiley & Sons.
• Beyer, Hugh & Holtzblatt, Karen (1998), Contextual Design : A Customer-Centered Approach to Systems Designs, Morgan Kaufmann.
• Kuniavsky, Mike (2003), Observing the User Experience: A Practitioner's Guide to User Research, Morgan Kaufmann.
• Garett, Jesse James (2002), The Elements of User Experience: User-Centered Design for the Web, New Riders.
• Krug, Steve (2000), Don't Make Me Think: A Common Sense Approach to Web Usability, New Riders.

Design & Innovation

• Heskett, John (2002), Toothpicks & Logos: Design in everyday life, Oxford University Press.
• Tom Kelley (with Jonathan Littman) (2000), The Art of Innovation: Lessons in Creativity from Ideo, America's Leading Design Firm, Doubleday.
• Paul Rand (1993), Design Form and Chaos, Yale University Press.

Patterns

• Christopher Alexander, Sara Ishikawa, & Murray Silverstein (2002), A Pattern Language: Towns, Buildings, Construction, Oxford University Press.
• Douglas K. Van Duyne, James A. Landay, & Jason I. Hong (2002), The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience, Addison-Wesley.
• Graham, Ian (2003), A pattern language for Web Usability, Addison-Wesley.

Technology & Communication

• Byron Reeves & Clifford Nass (1998), The Media Equation : How People Treat Computers, Television, and New Media like Real People and Places, Cambridge University Press.
• B.J. Fogg (2003), Persuasive Technology: Using Computers to Change What We Think and Do, Morgan Kaufmann.
• Ben Shneiderman (2003), Leonardo's Laptop : Human Needs and the New Computing Technologies, MIT Press.