SECTION 2

DONATIONS MANAGEMENT POLICY
PLAN









OFFICE OF DISASTER PREPAREDNESS
AUGUST, 1996


Taken from the National Emergency Management Plan
Approved by the Cabinet of Ministers by Decision Number 1149 of 1996 on August 1, 1996.




TABLE OF CONTENTS

1.0 INTRODUCTION
2.0 GOALS
3.0 ASSUMPTIONS
4.0 PURPOSE OF GUIDELINES

5.0 CONSIDERATIONS BY DISASTER PHASE

6.0 ROLES AND RESPONSIBILITIES OF THE COORDINATING TEAM

7.0 NEEDS ASSESSMENT & DONATIONS TRACKING



SAINT LUCIA

1.0 INTRODUCTION

The passage of Tropical Storm Debby in 1994 triggered appeals for external assistance, including regional and international. An observation of the appeals and response was the absence of clearly articulated donations management policy here.

The absence of proper donations management policy resulted with us receiving and storage areas being clogged with goods that were unsolicited, unneeded, inappropriate, poorly labeled and packaged. some voluntary and national organizations were jammed or overwhelmed with donations.

The Office of Disaster Preparedness has put in place a new Supplies and Management Sub-Committee and is proposing a comprehensive approach to Relief Supplies Management which will consider donations management. The proposals being presented at this time are designed to fill a short term need.

In our effort to focus discussion on the issue of donations management and facilitate policy development, we are offering the following guidelines for consideration.


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2.0 GOALS

1. To provide victims of disasters with as much support as possible by efficient and effective channeling of offers of public assistance by facilitating cooperation among public sector agencies, the private sector and non-governmental organizations.

2. To establish facilities for reassuring donors that their offers are appreciated and that their solicited donations are being handled as expeditiously as possible.

3. To promote cash donations as a preferred medium for facilitating appropriate aid to the disaster areas.

4. To establish mechanisms that allow for preferred goods and services to reach designated staging areas, reception centres and warehouses based on reliable needs assessment and priority setting as directly as possible.

5. To link donations management to effective needs analysis and damage assessment as well as relief distribution policies.

6. To link the National Supplies Management Sub-Committee with the Local Supplies Management Committee.


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3.0. ASSUMPTIONS

The strategy being proposed is based on the following assumptions:-

1. A recognition of the importance of cooperation among public sector, private sector and Non-governmental Organizations in the pre and post disaster planning.

2. Agreement that cash donations are referred above all other forms of donations response.

3. That all donations are in support of national activities.

4. That there is a strategy for undesignated donations.


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4.0 PURPOSE OF GUIDELINES

These guidelines are presented to:-

1. Focus discussion on a common framework for donations management.

2. Provide criteria to be considered in our response planning.


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5.0 CONSIDERATIONS BY DISASTER PHASE

The effectiveness of donations management, like many other areas of disaster management is considerably influenced by actions prior to the disaster situation. A profile of some of the national actions required in the various phases of the disaster cycle are provided herein.

Each Committee should seek to embrace the intent of the following in their response and recovery plans.

Preparedness Activities

1. Establish Supply Management Committees including Non Governmental Organizations, Volunteer Organizations. The Committee should involve representation of as many volunteer groups as possible and be a medium for regular meeting and consultation of the Committee. It should also establish allocated tasks for each member or grouping of members.

2. Establish Standard Operating Procedures for Donations to include the following:-

A. clarifying roles and responsibilities of the Committee.

B. arrangements for donations coordination at local or external staging areas.

C. establishing a medium for receiving calls on all donations.

D. establishing policy regarding issues related to the handling of unsolicited goods and services.

E. training and use of computerized tracking and inventory systems.

F. public briefing on donations and use.

G. warehousing of donated goods including security.

H. identifying reception centers and making arrangements for their staffing.

I. developing policy and procedures for receipt and handling of relief shipments at ports of entry.

J. establishing training programs for donations coordination.

Immediate Post Impact Action

i. Determine the initial needs list.

ii. Ascertain strategy areas, distribution points and ports of entry.

iii. Through Emergency Operations Channel information channel, advise the public and donors of the needs and the channel for indicating response to these.

iv. Hold regular meetings to review status of operations.

v. Prepare daily summarizes of donations and needs for the National Disaster Coordinator.


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6.0 ROLES AND RESPONSIBILITIES OF THE COORDINATION TEAM

Chairman

Could be a public official or a member of a Non-Governmental Organization or Voluntary Organization and should have comprehensive knowledge of national, regional and international management systems.

Once the Committee is activated, the Chairman will serve as the liaison with the Emergency Operations Center and the Donor Groups will:-

* represent and speak on donations policy.
* communicate policy to the Donor Group.
* represent the group in Emergency Operations Center coordination meetings.
* communicate needs to the public through the Information Committee.
* chair all meetings of the Group.

Volunteers [Individuals]

1. Establish contact with the donation team.

2. Know liability coverage issues.

3. Be self-sufficient.

4. Be aux fait with the preference for cash donations.

Voluntary Organizations/NGO's

Agencies bringing in or accepting donations are responsibilities for:-

1. Accepting only donations needed.

2. Off-loading, storing, sorting, packaging, distributing and accountability of donations they accept.

3. Securing warehouses and distribution centers.

4. Informing the Daily Emergency Operations Center of donations received and distribution and storage problems.


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7.0 NEEDS ASSESSMENT AND DONATIONS TRACKING

The principles and tools of the Relief Supplies Tracking System [RSTS] and Supplies Management [SUMA] should be engaged to ensure that donations match requests in type and quantity. This is an Emergency Operations Center assigned task.


All Correspondence concerning the National Emergency Management Organisation [NEMO] should be addressed to:

The National Emergency Management Organisation, P O Box 1517, Castries, Saint Lucia, WEST INDIES

Or Email us ateoc@candw.lc


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