DETAILS
I went through invoices to compile this listing.
Percentage are an estimate for the last six months (sep. 96- feb. 97)
-Networks and Telecommunications (35%)
Installation of telecom/networks cards
Set up of systems
Installation of telecom/network packages
Set up of communication parameters
Resolution of communication problems
Internet software installation
Internet communications setup
Webpages creation (HTML, JAVA)
Cables setup and locating problems
-PC Support (20%)
Hardware purchase advice
Testing hardware
Installation of hardware cards
Software purchase advice
Installation of software
Software support
Daily operation schedules preparation
Training on hardware/software
Recovery from crash
Replacing unavailable personnel
-General Hardware (12.5%)
Identification of hardware
Installation of hardware
Selection of hardware
Maintenance of hardware
Replacement of parts
-Software packages (10%)
Installation of industry specific packages (Building management,
Manufacturing, Retail, Chemical industry)
Installation of OS (DOS, WIN95, OS2, Unix, X-Window)
Installation of graphical, DB and spreadsheet packages
-Formation (10%)
Specialized University courses
Hardware seminars
Software seminars (OS, Networks/Communications, Data Bases)
Internet
-Software development (7.5%)
Implementation of marketing financial analysis (Pharmaceutical manufact.)
Data Base System (Petroleum Distributor)
Graphical representation of sales and distribution (Petroleum Distributor)
Optimization of Distribution Routing (Petroleum Distributor)
Tying up of various packages with internal system (Building Maintenance, Small manufacturers)
Development of BDP functions not supported in packages (Building)
-Software maintenance (5%)
Upkeep of previously developped systems
Problem solving, relations with software manufacturers
