8916 Capri Drive
Dallas, TX 75238
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469-867-6985
barry@barry.us
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Barry Thistlethwaite
PROFESSIONAL PROFILE – Technical Documentation Consultant
A highly skilled and productive
documentation consultant with expertise in developing, writing, and editing
technical documentation, creating effective online communications, and in
building documentation teams or departments. Experienced
in interface usability design, information system design and implementation,
and leading documentation teams from concept to print, multimedia, and online
delivery of information. A valuable information strategist and key
member of management teams, with the ability to analyze alternatives, deliver
creative solutions, and produce effective results.
EXPERIENCE
Thistlethwaite Communications, Dallas,
Texas
10/01-Present
Documentation Consultant
·
Create documentation, online help, business plans, and proposals,
marketing plans, and marketing material for software developers including
photorealistic 3-D software.
·
Automate an engineering firm's documentation system to create and
deliver 4000+-page technical reports online and in print, across statewide
offices.
·
Create or upgrade company web sites for small businesses including
content revision, site mapping, wireframe design, multiple design concepts,
site development, and testing.
Macromedia Studio MX
(Fireworks MX, Flash MX, Dreamweaver MX, & FreeHand MX), MS Office,
FrameMaker 7.0, RoboHelp, WebWorks Publisher, Acrobat, Illustrator, PhotoShop,
Visual Basic, PaintShop Pro, Corel 10, HTML
New Horizons, Dallas, Texas 10/02-1/03
Instructor
·
Instructed IT professionals, website developers, office staff, and
graphic artists in website development processes, usability issues, tools,
graphics software, and office programs.
Macromedia Studio MX:
Dreamweaver MX, Flash MX, Fireworks MX; CorelDraw 10, Adobe Acrobat, MS Office
Blockbuster Inc., Dallas, Texas 7/01-10/01
Sr. Technical Writer (Consulting)
·
Developed the User Guide for the Omega 13
Content Management Application for the blockbuster.com web site, including
writing the documentation plan, interviewing SMEs, reviewing existing
documentation, drawing flow charts, capturing screen shots, writing for single
sourcing, editing, planning online help, and converting to PDF for online
viewing.
FrameMaker 6.0, MS Word, PaintShop Pro, WebWorks Publisher,
iGrafx Process
Cisco Systems, Inc./IPMobile Inc., Dallas,
Texas 4/00-7/01
Sr. Technical Writer
· Conducted audience needs
analysis to determine documentation requirements for a Cisco-acquired startup
developing wireless IP hardware and software.
· Designed and drafted
documentation set and online HTML help for Service Level Agreement (SLA)
management software, and for Radio Access Network (RAN) gateway and gateway
controller hardware for managing over-the-air data flow.
· Served on the XML
subcommittee of Cisco's documentation system review team.
· Interviewed SMEs, reviewed
available technical information, and drafted documentation for an SS7/SMS
traffic over IP EMS solution.
FrameMaker 5.5.6 and 6.0, MS Word, Illustrator 8.0, PowerPoint,
FreeHand 7, WebWorks Publisher, Acrobat, PaintShop Pro, Documentum Workspace,
Rational ClearCase
SpectraPoint Wireless LLC, Dallas,
Texas 8/97-4/00
Manager, Product Marketing (Consulting/Permanent)
· Hired and managed a staff of
five responsible for developing marketing data and print, online, online help,
and interactive documentation, the corporate web site, and product marketing
materials for a proprietary broadband wireless LMDS system.
· Developed hardware and
software documentation for a 38GHz wireless broadband fixed wireless
communication system for voice, data, and ATM over TDMA/FDMA RF links.
FrameMaker 5.5.6, RoboHELP Classic and HTML, MS Word 97,
Illustrator 8.0, FreeHand 7, PowerPoint, PaintShop Pro, WebWorks Publisher,
Acrobat
Excel Communications, Dallas, Texas
1/96
- 8/97
Sr. Technical Writer/IT and Switched Network Services (Consulting)
Wrote financial
procedures for clerical staff posting transactions. Documented
the purchasing approval procedures and the process for tracking product and
service invoices. Documented paging activation
software and activation process. Wrote network
management procedures. Mapped the corporate data and voice LANs and WAN.
Wrote procedures for NDM and CDR processing, DBMS analysis,
SS7 switch and network operation, and purchasing. Developed
process/programming flow charts. Mapped the corporate
data processing flow to allow correction of a major processing error.
FrameMaker, MS Word, Visio,
Excel, MapInfo, PowerPoint, Visual SourceSafe
MacroMedia, Richardson,
Texas 10/95-12/95
Technical Writer/User Manual Development (Consulting)
In 60 days, created from scratch the introductory user manual for the
FreeHand Graphic Studio. Learned Fontographer, Extreme 3D, and X‑Res, used FreeHand to
design and document a graphic development process including all layout, text,
graphics, and screen shots, from concept to production, and met the deadline.
FreeHand,
Fontographer, Extreme 3-D, X-Res
Thistlethwaite Comm., New
Orleans Technical Writer,
Marketing Consultant 1990-1995
Bauerlein, Inc., New Orleans Public
Relations 1989-1990
Thistlethwaite Consult, New Orleans Marketing,
PR, Advertising 1987-1989
Simon/McGarry Public Relations, Dallas Technical
Public Relations 1985-1987
Horn/Compton Inc., Dallas Advertising
and Public Relations 1980-1985
St. Landry Parish Police Jury, Opeelousas, La. Federal Grants Administrator 1976-1979
OTHER CLIENTS
Dallas Semiconductor, Dallas PR/Technical
Marketing Consultant
Optek Technology, Inc., Plano PR/Technical
Marketing Consultant
Pyke International Computing, Dallas Technical
Marketing Consultant
TOOLS & SKILLS
Word Processing, Layout &
Design: FrameMaker 7.0, Word, Acrobat, Adlib Publisher,
FreeHand,
PageMaker, WordPerfect
Online Help: RoboHelp
Office 2000 (WinHelp & HTML), WebWorks Pro
Graphics & Illustration: Illustrator, Visio,
FreeHand, PowerPoint, MapInfo, PaintShop Pro
Document/Version Control: Documentum
Workspace, Rational ClearCase
Spreadsheets, Database Design: Access,
Excel, FileMaker Pro
Operating Systems: Windows (3.1, 95,
98, NT, 2000, ME, XP), Mac OS
EDUCATION
BA,
History Tulane University, New Orleans, LA
CERTIFICATIONS
Certified
Internet Webmaster (CIW) Associate
PROFESSIONAL ASSOCIATIONS
Society
for Technical Communication (STC), Lone Star Chapter, Senior Member
IEEE, Associate Member
IEEE Professional Communication Society (PCS), Member
IEEE Communication Society (COMSOC), Member
