Kathy L. Jones

9536 Millridge Drive

Dallas, Texas 75243

Telephone: (214) 349-6581

Fax: (214) 722-1920

Cell: (214) 532-7490

Email:  katjones61@msn.com

 

SUMMARY

 

Operational Professional with over fifteen years of highly successful experience in all phases of operations, administration, purchasing, project management, capacity analysis and process re-engineering/improvements. Over fifteen years experience in pharmacy operations. High level of expertise in: Logistical planning, inventory control, capacity management, contract negotiations, cost analysis, purchasing, materials management, system implementation and efficiency/productivity improvements. Provided training at the customer site. Demonstrated ability to manage day-to-day operational functions, while simultaneously upgrading employee productivity and operational systems. Major strengths include:

 

·         Profit Optimization	·         Multiple Project Management
·         Coping with Deadline Pressures	·         Exemplary Organizational Skills
·         Production & Scheduling Management	·         High Standards of Ethics & Integrity
·         Coaching, Mentoring & Team Development ·         Implementation of complex projects	·         Working with Diverse Groups of People ·         Trained multiple departments on use of system

 

SELECTED ACCOMPLISHMENTS

 

·         Skillfully acted as a key liaison between co-workers, vendors, and senior management, which greatly improved mutual understanding and quicker response on numerous long-term, challenging projects. These efforts created a consensus among numerous persons with differing priorities and objectives.

 

·         Initiated new reporting procedures for follow up with customers while simultaneously creating and implementing automated forms utilized by teams for pre-install, install and post install requirements.

 

·         Developed task lists for customers before installation date for hardware and software, consequently decreasing down time for installation teams.

 

·         Successfully managed and coordinated installation planning, utilizing MS Project, i.e., meetings, support, first customer contact, track and monitor of installations by technicians, programmers, Novell and Unix engineers

 

·         Negotiated several purchasing contracts that dramatically reduced the purchasing expenditures. This was accomplished through process measurements, labor tracking, and negotiating vendor pricing.

 

·         Implemented and streamlined the interactive process system that enabled all members of any given manufacturing project to automate inventory control, scheduling, purchasing, and materials requirements planning.

 

·         Analyzed existing operations and made necessary on-going adjustments designed to improve overall success of operations. As a result, significantly improved computer applications and the customer support areas in the healthcare industry.

 

·         Entrusted with on-going technical training, troubleshooting, and technical support of an account base of 50 technical facilities.

 

·         Earned for six consecutive years the highest performance rating of excellent for exceeding expectations in areas such as: Multiple Project Management, Production and Scheduling Management, High Standards of Ethics and Integrity.

 

PROFESSIONAL EXPERIENCE

 

LOEWE-ADLER INTERNATIONAL, INC, Dallas, Texas                                                                           November 2002 to February 2003

Commercial and Industrial Real Estate Appraisal Project Manager – Responsible for managing the entire appraisal process from receiving request from client to submitting proposal.  Responsible for managing the entire process of jobs up to a $20,000 total fee.  Upon receiving engagement letter I assigned the job to an appraiser and interacted frequently to assure deadlines were met.  Maintained frequent contact with the client on the progress of the job.  Responsible for the production of the report and assuring it arrives to the client on time.  Responsible for procuring any necessary supplies used in the production process.   Made recommendations and purchased new PC hardware, servers, software, telephony needs and networking needs. 

 

KATHY L. JONES                                                                                                                                                                                              PAGE 2

 

MEDICAL INTERCEPT SYSTEMS, Garland, Texas                                                                               April 2001 to March 2002

Information Technology/Telecom Manager – Responsible for all information technology and telecom functions.  Worked with Meridian Option 11c system and performed moves, additions and changes.  Provided setup for Microsoft Windows 98SBE and Millennium Edition, Office 2000 Premium, terminal emulation software, WAN and LAN support for staff of 100 employees.  Accountable for the overall management of employees providing mail room processes and courier services. 

 

Finance/Operations Coordinator/Executive Assistant - Performed all payroll functions utilizing Ceridian as the payroll processing company.  Managed the Accounts Payable department utilizing Great Plains Accounting software.  Developed and utilized a Credit Balance report and performed Accounts Receivable management.  Assisted the President of the company by handling phone calls and correspondence including letters and e-mail.  Worked with Outlook, MS Word, Excel and PowerPoint.  Coordinated and scheduled activities between departments.  Dealt with company vendors in a professional and courteous manner.  Handled unscheduled overtime on occasion.  Ran errands and coordinated outside activities.  Handled multiple projects simultaneously.  Maintained discretion with financial and HR related information.

 

BROADLANE INC., Dallas, Texas                                                                                                        August 2000 to February 2001

Process/Training Specialist – Developed a Customer Service Department and specified the procedures and workflow.  Identified and developed solutions for customer service calls with regard to usage of the web site.  Responsible for developing content by using Microsoft PowerPoint in the development of online training methods.   Created forms and reports to be accessed by clients via the procurement website. 

 

FREELANCE/SELF-EMPLOYED, Dallas, Texas                                                                                                      May 1999 to August 2000

Freelance Consultant/Project Management - Responsible for setting up system utilized in total operation of business. Provided training, project management and follow up.                                                                 

 

PYXIS CORPORATION, San Diego, California

October 1995 to May 1999

Application Specialist – Responsible for all software/hardware upgrades while providing the customer information on any current or new features. Additionally, responsible for the implementation and installation of New Markets PYXIS systems. Purchased new equipment and supplies in support of customer onsite installations.  Provided extensive training on the systems.  Managed projects from pre-implementation to completion. 

      

Z SYSTEMS, Dallas, Texas

February 1995 to October 1995

Operations/Purchasing Manager – Accountable for the overall management of five to ten employees, including the scheduling of each job. Purchased all equipment including hardware and software for various installations. Managed VAR activities including sales and support of various products. Performed performance reviews on all direct reports and provided statistical data for new positions. Regularly directed sales and forecast meetings along with the owner of the business.

 

INDIAN ANGEL, Dallas, Texas

October 1994 – February 1995

Vice President of Operations – Entrusted with the analysis of existing operations and made necessary recommendations to senior management for improvement. Responsible for the implementation and daily operations of new product lines. Streamlined purchasing procedures and contract negotiations. 

 

SPRINGCREEK REHABILITATION HOSPITAL, Dallas, Texas                                               September 1989 to October 1994

Director of Purchasing – Negotiated and purchased all items for the hospital and an adjoining long-term care facility. Developed relationships with vendors and continuously reduced costs to hospital. 

 

EDUCATION/CERTIFICATIONS & TECHNICAL SKILLS

 

University of Oklahoma, Norman, OK, BBA – completed 2 years of course study.

Central State University, Edmond, OK, BBA – completed additional requirements for degree.

 

Certification in: Assertiveness Skills for Managers and Supervisors, The essentials of credibility, Composure and Confidence for Managers, Coaching and Teambuilding Skills for Managers, and Conflict Resolution and Confrontation Management Skills for Managers

Technical Skills: Microsoft Windows 95, 98, ME, XP Pro, 2000 and NT, Microsoft Office, Ceridian Payroll system, Great Plains Accounting Software, Microsoft Project, TCP/IP, Internet, LAN, Adobe Acrobat, Microsoft Outlook, AS400, Query, LANs, Network Administration, Frame Relays, ISDN Dial-Up Backup Services.