Randy R. Cuevas

3515 Coral Gables Drive ¨ Dallas, TX 75229

Home: (214) 357-0803 ¨ Mobile: (214) 796-1387

Email: randy.cuevas@sbcglobal.net

 

 

Summary

 

Extensive experience as an Information Technology Management Executive in a dynamic production environment with proven expertise in Systems Support, Communications, Operating Systems and Customer Service.  Demonstrated accomplishments in evaluating critical business needs and developing creative solutions.  A strong team participant and effective leader in developing, training and leading technical staffs to exceed desired requirements for customer service and support.

 

¨       Client/Server Architecture	¨       LAN/WAN Technologies	¨       Tactical/Strategic Planning
¨       Change Management	¨       Vendor Management	¨       Project Management
¨       Tier 2 Help Desk Support	¨       24x7 Production Support	¨       Customer Support

 

 

Professional Experience

 

Innovative Security Services                                                                                       2002-Present

 

Unemployed                                                                                                                      2000-2002

 

Lockheed Martin Grand Prairie, TX                                                                                1996-2000

 

Operating System Manager, IT Organization                                                                  1997 - 2000

Responsible for coaching and directing a 17 person team administrating three platforms (NetWare, NT and UNIX) supporting 126 servers and 3500 customers in a production environment.  Provided technical assistance for one local and two remote manufacturing facilities.

 

¨       Configured the servers and managed all aspects of project planning under budget and ahead of schedule.

¨       Implemented tactical/strategic planning as a Technology Board member, Customer Service Chairman addressing systemic problems and technical directions.

¨       Led the implementation teams for Username Standardization, Linux OS, and Enterprise Storage Architecture projects.

¨       Saved $1.25M over the last 10 years through streamlining processes and contract negotiations.

 

Communications Manager, IT Organization                                                                    1996 - 1997

Responsible for leading and motivating a team of 15 personnel that provided Data, Voice and Videoconferencing services supporting 3200 customers.  Maintained one local and three remote manufacturing facilities.

 

¨       Executed project plan for implementing new LAN/WAN technology.

¨       Designed the infrastructure to support ATM to the desktop with a four-year ATM Project.

¨       Negotiated an outsourcing contract increasing our level of service and saved $750,000 over three years.

Randy R. Cuevas                                                                                                              Page Two

 

 

Loral Corporation  Grand Prairie, TX                                                                              1992-1996

 

Data Communications Manager, IRM Organization                                                        1992 - 1996

Appointed the Data Communications Manager.  Directed a team of 10 people that provided network support for 3100 customers.  Supported one local and two remote manufacturing facilities.

 

¨       Networked LAN/WAN equipment, managed all aspects of project planning including installation and testing phases.

¨       Designed and managed fiber optic infrastructure project.

 

LTV Aerospace & Defense  Dallas, TX                                                                           1985-1992

 

Data Communications Manager, Computer Department                                                1990 - 1992

Promoted to Data Communications Manager.  Implemented a 6-person team providing network support.

 

¨       Installed LAN equipment, performed network management.

¨       Assumed responsibility for data line installation, testing and quality

 

Lead Communications Technician, IRM Group                                                              1985 - 1990

Supervised 5 hardware technicians that worked on communications and computer systems.

 

¨       Installed the first Ethernet network in a new complex.

¨       Troubleshooting network and computer system problems.

 

Vought Corporation Dallas, TX                                                                                        1976-1985

 

Associate Engineer, Simulation Group                                                                             1979 - 1985

Key member of a Simulation Group designing real-time visual simulators for the Navy.

 

¨       Modified the first digital videodisc player for the visual project.

¨       Installed the first simulator using a database of real-time digitized pictures. 

 

Computer Engineer Technician, Computer Group                                                          1976 - 1979

A member of the Computer Group that supported the flight simulators.

 

¨       Performed all preventative maintenance tasks on the computer systems.

¨       Inventoried and checked out parts to engineers for projects.

 

Education

 

¨       AA Degree in Electronic Engineering in 1976 from Phillips Jr. College.

¨       Business Administration studies at Northwood University – 120 hours completed.

 

Professional Development

 

¨       LM Leadership 21 Mentoring Program	¨       Project Management
¨       Decision Making	¨       Leadership Style Effectiveness