C U R R I C U L U M     V I T A E


P E R S O N A L     D E T A I L S

Name : Kelly HEMING
Date of Birth : 20 March, 1979
Address : 31 Ironbark Place, BRIDGEMAN DOWNS 4053
Telephone : Home:(07) 3353 5058
Mobile:0416269289
E-mail : kelpops@bigfoot.com
Web Page : http://www.bigfoot.com/~kelpops/

E D U C A T I O N

Secondary : Year 12, Sandgate District State High School

Subjects :

TourismVery High Achievement
GermanHigh Achievement
MathsHigh Achievement
EnglishHigh Achievement
AccountingSound Achievement
BiologySound Achievement

Tertiary : CN238 - Advanced Certificate in Travel & Tourism

Modules :

Introduction to Travel and Tourism
Personal Effectiveness Skills
Australian Tourist Destinations
Keyboard and Word Processing
Introduction to Microcomputers
Workplace Health and Saftey
Travel Office Operations
Australian Travel Products
Australian Fares and Ticketing
Customer Service Skills
Travel and Accounting I & II
Automated Reservation System I & II (Galileo)
Australian Consultancy Practice
Field Practice
Sales Skills
Bank Settlement Plan
International Consultancy Practice
International Procedures (IATA/UFTAA)
International Fares & Ticketing I & II
International Destinations and Products
International Shipping
Promotional Fares

C E R T I F I C A T E S

5 Year Service Certificate of Appreciation Pick'n'Pay Hypermarket (1999)

Advanced Certificate in Travel (1998) - North Point Institute of TAFE

Assistant of the Month award - Pick n Pay - (1998/1999 trading period)

Galileo - First Class & Online (1997)

IATA - Billing and Settlement Plan (1997)

Board of Senior Secondary Studies - Senior Certificate (1996)

National Bank German Languages Award (1996)

Sandgate High - Academic Award (1995)

Certificate of Work Experience - Bayside Star Newspaper (1995)

Board of Senior Secondary Studies - Junior Certificate (1994)

Australian Red Cross Society Shield Appeal (1994)

German Language Studies Certificate - German Consulate, Sydney (1993)




I N T E R E S T S  &   H O B B I E S

Travelling
Music
Socialising
Rollerblading
Computers and the Internet


W O R K    E X P E R I E N C E

May 1994 -

Sales Assistant/Checkout Operator
Promoted to Checkout Supervisor
Pick'n'Pay Hypermarket, Aspley
(C/outs, Customer Services Desk, Cigarettes,
Hi-fi, Layby, Manual Handling, Fire and Safety)

February 1998 - April 1998

Adminstration Assistant (relief)
Ticketmaster Queensland
(Reception, switchboard, typing, faxing, spreadsheeting)

December 1997

Sunstate Airlines
(Industry Experience)

September 1997

Jetset Travel
(Industry Experience)

July 1995

Bayside Star Newspaper
(Work Experience)

October 1994

Department of Education
(Work Experience)

March 1994

Red Cross Shield Appeal
(Voluntary Work)



Work Skills

To supervise 15+ staff, weeknights and Saturdays
Rosters
End of trade financial reports
Use of electronic cash register
Customer sales and service
Use of EFTPOS facilities
Use of electronic scanning machines
Communication, organisation and numeracy skills
Security
Cash Handling
Layby/accounts
Supervisory Skills
Switchboard Skills
Administration and Reception Duties
Computer Literate including Word Perfect 5.1, MS Office 6 & 7, MS Excel
Internet Skills
Computer Reservations - GALILEO
Billing and Settlement - (IATA BSP)

R E F E R E E S

Mr. Cole Hitchcock
Journalist,
Australian Consolidated Press, Bowengate, Bowen Hills, Ph : 0416223243


Mr. Steven Miotti
Accountant
SGM Accountants,
44 Brisbane Cr,
MORETON DOWNS
Ph: (07) 3204 8181


Ms. Cheryl Dwyer
Retail Services Manager,
Pick'n'Pay Hypermarket
Ph: (07) 3248 8222




<< Back to Kelly's Homepage
1