Resume - Rodney A. Mick

I am an experienced Network Administrator with over 6 years experience installing, configuring, troubleshooting and repair of networked systems.

Hardeware Installation Upgraded hardware configurations for companies in the Blair NE and surrounding area. Customized new computer systems for retail customers. Performed both in-house and on-site repairs. Upgraded hardware configurations on a contract basis for companies in the Omaha and surrounding area. Installation of network hubs, routers, DSL modems, Cable modems, and dialup modems. CAT5 cabling, toning, wire testing and installation. Installation of VPN clients (Netscreen, Raptor mobile, broadband). Fine tuning personal computers, servers and workstations.

Software Installation and Configuration Upgraded software configurations for companies in the Blair NE and surrounding area. Diagnosed and repaired network servers. Diagnosed and repaired customer computers. Software, virus and spyware. Upgrading software configurations on a contract basis for companies in the Omaha and surrounding area. Installation and configuration of remote control software and services. Troubleshooting and configuration of MS Exchange servers, NT domains and Active directory. Installation and configuration of Sterling commerce NDM (Connect Direct) software.

Computer NetworkingComplete network setups and configuration for a FEMA quick reaction demonstration. Configuring servers with the correct amount of memory and the proper configuration parameters. Installing, maintaining, and upgrading Windows NT, 2000 and 2003 server’s operating systems. Installation of RAS servers and clients.

TroubleshootingInstallation (dialup, broadband) and troubleshooting of internet services. Diagnosed and repaired network server and connectivity issues. Troubleshooting server problems (Storage, Backup and recovery, Mail, Scheduled jobs, Blocked processes) monitoring SQL profiler and SQL Performance monitor to determine resolution.

I am a seasoned Application Developer with over 15 years of professional experience. 7 years of that experience has been with Object-Oriented Analysis and Design. My background includes mainframe and client server environments. I have much experience to offer you, including excellent written and verbal skills, Customer and vendor support, and IT personnel mentoring.

Development Developed and designed HTML code for banking institutions. Created customized HTML screens with JavaScript for input validation. Created XML/XSL style sheets to handle data flow between RM COBOL applications and HTML front end screens using Liant BIS software and IIS server. Developed XML/XSL style sheets using Cooktop, Macromedia Dreamweaver MX 2004. Developed complex electronic payment solutions using Microfocus COBOL, 32 bit DOS batch files, communications scripts, C#, JAVA, Personal REXX, Microfocus COBOL's object oriented solution, Developed programs as stand alone, batch, library objects (.LBR), and Dynamic Link Libraries (DLL). Using VSAM, ISAM and embedded SQL to access data. Developed TSO REXX code and CLIST code to automate reporting and improve production.	Maintenance Maintained complex electronic payment business solutions using Microfocus COBOL, 32 bit DOS batch files, communications scripts, C#, JAVA, Personal REXX, Microfocus COBOL's object oriented solution, stand alone, batch, library objects (.LBR), and Dynamic Link Libraries (DLL). Using VSAM, ISAM and embedded SQL to access data, Visual Basic using Visual studio 6.0 and .NET, C++ and communications scripts. Analyzed business solutions for efficiency. Implemented changes to Microsoft SQL server scripts, queries, and, DTS packages to increase performance. NOTE: Decreasing the systems nightly cycle from 14 hours (for 100,000 transactions) to less than 30 minutes (for 100,000 transactions) by converting Microfocus COBOL code to DTS packages using Microsoft VBScript.
Design Designed complex electronic payment business solutions using Microfocus COBOL, 32 bit DOS batch files, communications scripts, C#, JAVA, and Personal REXX, Microfocus COBOL's object oriented solution. Designed programs as stand alone, batch, library objects (.LBR), and Dynamic Link Libraries (DLL). Using VSAM, ISAM and embedded SQL to access data.	Project ManagementPerformed detailed systems analysis, cost benefit studies and man-hours estimates for projects working with internal users and vendors to identify all project requirements. Administered Visual SourceSafe version control software for the company's production source code. Provided IT ownership of high priority projects managing personnel and meeting project time lines, ensuring delivery of required resources in a timely manner. Ensured that companies processing solutions adhered to industry standards and card association guidelines.
CommunicationProvided technical support to IT personnel assisting in troubleshooting JAVA using J++, C#, using Visual Studio .NET version 2003, Microfocus COBOL, Visual Basic using Visual studio 6.0 and .NET, C++ and communications scripts. Worked with internal and external customers to resolve production related issues. These issues included training on credit card industry standards and instruction for using the many different business solutions developed. Working closely with development teams to assist in overall database design, such as creating normalized databases, helping developers tune queries, assign proper indexes, and aiding them in creating triggers and stored procedures.	SDLC Created documentation standards for technical analysis, user manuals and maintenance guide according to the companies Software Development Life-cycle standards (SDLC). Assisted all levels of technical personnel, by training and developing skills necessary, to implement the company's SDLC policies.
Team LeadershipAssisting the team leader in the formulation and implementation of plans, scheduling and status reporting to the project leader. Provided IT ownership of high priority projects managing personnel and meeting project time lines, ensuring delivery of required resources in a timely manner. Managed the daily needs of approximately 60 soldiers. Assigned acting director to oversee companies IT area in their continued efforts to support the company's business development. Managed a three person team in support of our production systems for over 8 years.

Talented and accomplished Information Technology professional with extensive background in Development and Design. Proven ability to design and implement large-scale business solutions at the national and global levels. Able to liaison between technical and non-technical persons. Adept at determining requirements, project scheduling, and technology planning. Outstanding presentation and communication skills.

Application DevelopmentI am a seasoned Application Developer with over 15 years of professional experience. 7 years of that experience has been with Object-Oriented Analysis and Design. My background includes mainframe and client server environments. I have much experience to offer you, including excellent written and verbal skills, Customer and vendor support, and IT personnel mentoring.

Database AdministrationI am an accomplished SQL Server Database Administrator with over 7 years of professional experience installing, troubleshooting, implementing physical database changes, performance tuning, capacity planning, monitoring critical events, backups, restores, impact analysis, database migrations and documentation of Microsoft SQL Server databases versions 6.5, 7.0 and 2000.

Network AdministrationI am an experienced Network Administrator with over 6 years experience installing, configuring, troubleshooting and repair of networked systems.

I am an accomplished SQL Server Database Administrator with over 7 years of professional experience installing, troubleshooting, implementing physical database changes, performance tuning, capacity planning, monitoring critical events, backups, restores, impact analysis, database migrations and documentation of Microsoft SQL Server databases versions 6.5, 7.0 and 2000.

Performance Troubleshooting server problems (Storage, Backup and recovery, Mail, Scheduled jobs, Blocked processes) monitoring SQL profiler and SQL Performance monitor to determine resolution. Working closely with development teams to assist in overall database design, such as creating normalized databases, helping developers tune queries, assign proper indexes, and aiding them in creating triggers and stored procedures. Conducted table and database studies to analyze business solutions for efficiency. NOTE: Decreasing the systems nightly cycle from 14 hours (for 100,000 transactions) to less than 30 minutes (for 500,000+ transactions) by converting Microfocus object-oriented COBOL code to DTS packages using VBScript.

Configuration Choosing network libraries (ODBC, OLE DB, TCP/IP, Named Pipes), resolving connectivity issues necessary for setting up clients. Configuring SQL Server Agents, Setting up SQL Mail, defining jobs to handle routine tasks, creating alerts and operators, associating alerts with jobs, and distributing jobs to multiple servers. Configuring linked servers, Issuing distributed queries, converting data using the GUI, transforming data with simple scripts, transferring data and schema using SQL Data Transformation Services (DTS) for data conversions and migration. Configuring publishers, creating publications, setting up subscribers for managing transactional replication. Estimating space requirements, managing dynamic database growth, repairing fragmentation, reclaiming unused space. Creating logins, determining authentication modes (NT authentication or mixed mode), and working with server roles for login security. Adding users, assigning roles to users, defining new roles and taking advantage of pre-defined roles for database security. Configuring servers with the correct amount of memory and the proper configuration parameters.

Maintennance Recovering databases, developing a backup strategy, transaction log architecture, and performing full, log and differential backups. Monitoring the database server’s health and tuning accordingly. Studying publish/subscriber metaphor, replication types and agents for Implementation of replication services. Monitoring databases maintenance routines and working with system administrators to ensure that server maintenance is performed. Monitoring that the server is running with optimal performance using error log and event log to track database errors.

Installation Gathering system requirements, determining installation type (same server versus different server), applying SQL server and operating system services packs, and determining compatibility mode necessary for SQL server installations and upgrades. Installing, maintaining, and upgrading Windows NT, 2000 and 2003 server’s operating systems.

Compumaster- Internetworking with TCP/IP on a Windows NT network Certificate 07/1998 – 07/1998	Fayetteville Comm. College - Emergency Life Saving Certificate 06/1992 – 07/1992
U.S. Army non-commissioned Officer Academy - Basic leadershipCertificate 06/1989 – 07/1989	USAMETA ( Rock Island Arsenal) - Advanced COBOLCertificate 07/1988 – 08/1988
Northern Virginia Comm. College - Effective writingCertificate 03/1987 – 03/1987	U.S. Soldier Support Center - Programmer Analyst Course Diploma 04/1986 – 07/1986
Nicholas County High - General studies Diploma 09/1978 – 05/1985

02/12/1986 - 02/11/1990 Vint Hill Farms Station As a soldier in the U.S. Army I spent 4 years stationed at Vint Hill Farms Station in Warrenton Virginia. I worked in the National Inventory Control Point. During the 4 years spent at Vint Hill my occupation was that of a programmer Analyst.

10/10/1990 - 10/09/1994 Ft. Bragg As a soldier in the U.S. Army I spent 4 years stationed at Ft. Bragg NC. During this time I participated in Operation Desert Shield / Storm in Saudi Arabia. And Operation Restore Hope in Somalia. At the end of my term in the military I was a member of the quick reactionary force for deployment to Haiti.

Email Home: themicks@huntel.net

Work: rodney@modernbanking.com

TelephoneHome: (402) 201-2088

Home: (IP Phone) (877) 247-0454 Leave message

Work: (402) 592-5500

Frequency Management As a sub-contractor working with Automated Systems and Services, I used COBOL II to maintain the DOE Frequency Management System. The Frequency System provided the DOE with a system to assign and monitor radio frequencies for Government and the private sector.

Inventory Management As a sub-contractor working with Automated Systems and Services, I used COBOL II to maintain the DOE Inventory Management System. The Inventory System provided the DOE with a system to track DOE properties.

TRANSFIRST is among the nation’s premier providers of transaction processing services and payment technologies. TRANSFIRST offers a comprehensive suite of products and services and customized processing programs uniquely tailored for the special business needs of financial institutions, independent sales organizations and agents, and referral and reseller partners. Through its in-depth industry knowledge, partnership strategy and innovative solutions, TRANSFIRST provides a specialized approach to providing merchant accounts and transaction processing services for many industries including retail, specialty retail, healthcare, Card-Not-Present, catalog, public sectors, municipalities, utilities, online bill payments, and many more.

Sr. Systems Programmer Designed, coded and implemented complex electronic payment solutions of "card not present" and "POS" (Point of Sale) credit card transactions.	Database Administration Developed, maintained, and, upgraded Microsoft SQL servers. Developing SQL scripts, DTS packages, optimizing SQL queries and enhancing server performance.
Team Leadership Provided leadership to the IT department as an Acting Director of MIS for 6 months, managing 6 people. Provided Team leadership of the companies Production Support team for 8 years, managing a person team. Provided team leadership and team training of the companies operations area, developed the first processing policies and procedures.	Network Administration Installation of network equipment. Diagnosis of network related traffic using sniffers and probes. Configuration of Network servers and workstations. Diagnosis of Server and workstation hardware and software. Administration of Active directory for computer and user configurations. Installation of Fax and email servers.
IT Project Management Provided team leadership as an IT project manger 6 months, managing project scope for 15 people. Acted as an IT project manager for bank and backend settlement conversion. .	Internal and External customer Support Worked with Internal, external users and vendors to insure Merchant processing compliance issues. Worked with external software vendors to resolve software related issues.

Modern Banking Systems is a Windows® access, full point-and-click, on-premise provider offering Core Data Processing Solutions, Item Capture, Imaging Solutions, and Management Information Systems. All of these programs are an integral part of the core solution; they are not integrated software programs. Optional software includes E-Statements, Internet Banking, Telephone/PC Banking, Network Systems and more!

Intranet based web development.Coded and implemented complex banking solutions for banking software.

Modern Banking Systems - Sr. Programmer04/2005 – Pres	Personalized Computer Services - PC Technician03/2005 – 04/2005
TAC Worldwide - PC Technician 07/2004 – 03/2005	Transfirst ePayment Services - Sr. Systems Programmer 12/1994–07/2004
U.S. Army, Ft. Bragg - General utilities repairer10/1990 – 10/1994	Automated Bus. Systems - Programmer Analyst02/1990 – 05/1990
U.S. Army, Vint Hill -Programmer Analyst02/1986 – 02/1990

Languages ANSI/CIS COBOL, COBOL II, Microfocus COBOL, Microfocus Object-Oriented COBOL, RM COBOL, Microsoft 32-bit batch scripting, REXX, C#, .NET, JAVA, VBScript, JavaScript, CLIST, XML/XSL, Visual Basic 6.0, and VB.NET,	Software CA Optimizer, CA7, CA Easytest, CA Unicenter, CA Unicenter, Access, Excel, Word, PowerPoint, MS Project, MS Exchange, Visio, Visual Studio 6 & .NET, SourceSafe, Visual J++, SQL Query analyzer, profiler, Enterprise Manager, Backup Exec, JSO/AQM, Guardian, FastSync 3780Link, 3270Link, BSCLIB, Connect Direct, Secure+, RM COBOL, Microfocus Workbench, Microfocus GUI, Net Express, Librarian, Tmsrpt, Dsnenq, ISPF, DFSORT, OS/MVS JCL. MSconfig, Regedit, Regedit32, network monitoring software, packet analyzers. Hard disk utilities for configuring and diagnosing of hard drives.
Hardware Hubs, routers, network cards, modems/pools, printers, removable storage devices, CD-R/RW/ DVD ROM, tape drives, SDRAM/RAMBUS/DDR memory, motherboards, soundcards, input devices, (PS2 & Serial) mouse, RS232, keyboards, scanners, SNA gateways, Fax servers, SCSI devices, RAID arrays, print servers, speakers, smart cards, DSL modems, Cable modems, Zip drives, DAP, CAT5 toners and wire testing equipment.	PlatformsIBM Mainframe, Windows (9X, NT, ME, 2000, XP, 2003), Winframe, Client/Server, LAN, WAN.
Data AccessVSAM (Index sequential), ODBC/MDAC, JDBC, RDBMS, TCP/IP / Winsock, Netbeui, NetBIOS, HTTP(s), SSL, SMTP, IMAPI, X.25, SNA, FTP,	Databases Microsoft SQL Server (6.5, 7.0, 2000), Answer, System 2000, Dbase III+.
OtherAssistant Team lead, Install/configure PC, Install/configure software, Developed documentation standards, systems analysis, cost benefit analysis, feasibility studies, man-hour estimates, SDLC leadership, mentoring, version control software, customer support (internal and external), designed / developed business solutions, project management, Industry standards adherence, process improvements, automation of operations area, SQL DBA, acting director, production support, Network administration.

Military Awards
NCO Development Medal	1	Army Achievment Medal	1
Army Service Medal	2	Army Accomidation Medal	1
Southwest Asia Medal	1	Expeditionary Service Medal	1
Meritorious Unit Citation	1	Good Conduct Medal	4
United Nations Medal	1	National Defense Medal	2
Somalia Service Medal	1	Liberation of Kuwait Medal	1

Hobbies Outdoors activities include fishing and hunting. Mainly I just enjoy the spending long hours outdoors. I also enjoy computers. I have been fixing computers in my local township. I also like to custom build computers for people. I spend many hours at night and on weekends honing my talents learning new languages and techniques.

1988 Developed one of the first network based logistics systems for the United States Army. Gathered information from remote users to determine requirements, Developed this system Using Dbase III+ and Clipper Summer 87. System was recommended to the United States Army for a submission to the Army's C2MUG program.

1993 Solved a problem with a refrigeration unit that is commonly used in the United States Army. Solved the problem by finding a new method of wiring that allowed the manufactures defect to be rewired and caused the unit to operate in the extreme condition of the Somalia climate.

1995 Taught myself how to program in JAVA and wrote a working solution for credit card processing that processed transactions over a Frame relay.

2002 Conducted table and database studies to analyze business solutions for efficiency. NOTE: Decreasing the systems nightly cycle from 14 hours (for 100,000 transactions) to less than 30 minutes (for 500,000+ transactions) by converting Microfocus object-oriented COBOL code to DTS packages using VBScript.

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Resumes

Application Developer COBOL

Application Developer Java and .NET

Microsoft SQL DBA

Can you work under pressure? I find that I thrive under pressure. I am clear in thinking and formulate the best solution to clomplete the tasks at hand.	Describe your management style. Relaxed and easy going. But, diplomatic and firm when needed.
Describe a situation in which you demonstrated independent initiative.I have done this on many occasions. In fact, the President and CEO of a company I worked for once told my wife that "Just tell Mick that something can't be done and watch out he will make it happen for you".	Describe your previous job experience. I am a seasoned Application Developer with over 14 years of professional experience. 7 years of that experience has been with Object-Oriented Analysis and Design. My background includes mainframe and client server environments. I have much experience to offer you, including excellent written and verbal skills, Customer and vendor support, and IT personnel mentoring. I am an accomplished SQL Server Administrator. With 9 years experience with Installation, maintenance, capacity planning, data normalization, DTS, stored procedures, replication, scripting and, security & encryption, performance tuning. I am a competent leader with over 8 years of team leadership experience. I have managed and mentored up to 60 personnel.
Describe a time when you had to alter your leadership style to be more effective.This I would have to say is when I was first put into a leadership position of 30 people in the U.S. Army. I learned that a leader doesn't always have to control everything. Stand back a little and delegate some. By loosening the reigns people perform much better and are happier. And the happier the people are the better they perform and more can be accomplished.	Have you managed people in any of the positions you have held? Yes, I have managed and mentored up to 60 personnel.
Describe the job you have held in the past that was most gratifying. The job that I had that was most gratifying was Transfirst ePayment Services. I enjoyed the challenges and learning experiences. Also liked being given to oportunity to increase my skills.	How can you help our company be more profitable? First and foremost I am dedicated. With any company I work for I am invested in their development. To such an extent that I work hard to improve reliability and increase efficiency which in turn increases the company's ability to support its client base.
How do you deal with difficult people? First of all, difficult people just want to be understood. Need to show that you understand them. Must also let them know what their roles and responsibilities. This is best done in a discreet manner.	How do you go about making important decisions? I look at all the facts and consult other experts and resources to ensure that I make the best decision.
How do you deal with difficult people? First of all, difficult people just want to be understood. Need to show that you understand them. Must also let them know what their roles and responsibilities. This is best done in a discreet manner.	How would you define "leadership" How would you rate yourself as a leader? Leaders need to both show strength and understanding. Setting the example of conduct and professionalism. Challenging their employees to develop their skills and teaching where needed. I find that I accomplish this very well.
What aspects of your job do you consider most crucial? The ability to adapt and learn. We can never afford to stop learning it is the first key to personal and professional growth.	What do you do for fun? * I like to Fish. Mainly I enjoy the wonders of nature and the great outdoors. * Working with computers..
Why did you leave your last job? Company downsizing. Looking for a stable environment.