Xu, Shuang (Susan)

730 Claymont CT.
Algonquin, IL 60102

shuangxu@yahoo.com
312.286.7822
Interests Education Experience Publications Membership Honors Languages References

Research & Teaching Interests

• Human-Computer Interaction
• Multimedia Information Presentation
• Information Systems
• E-Commerce

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Education

• 09/2000~08/2005
GPA: 4.0/4.0 Ph.D.
School of Computer Science, Telecommunication and Information Systems,
DePaul University, Chicago.
Major: Human Computer Interaction in Computer Science.
Dissertation title:
Development of Dual-modal Presentations of Textual Information
Dissertation abstract:
This study focuses on how to design an effective visual-auditory information presentation without causing a heavy cognitive load. Based on Baddeley's working memory model, it is hypothesized that people's information processing performance will be improved if textual information is converted as a graphic + voice representation. Simple T-test will be used to compare users' comprehension performance and their satisfaction on the dual-modal presentation to those on the pure textual presentation. The results of this study will be important for addressing the usability problems associated with the mobile information access via handheld devices. The findings of this study could also benefit interface design of generic information systems.

• 09/1995~07/1998
GPA: 4.0/4.0 (Master degree of Engineering)
Computer Science Department,
Nanjing University, China.
Major: Computer Science (Computer graphics and multimedia technology).

• 09/1991~07/1995
GPA: 4.0/4.0 (Bachelor degree of Engineering)
Department of Computer Science and Technology,
Zhejiang University, China.
Major: Industrial Design (Enrolled in an honored program with only top 2% students).

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Experience

• 08/2005~Present
Senior Research Staff in Human Factors Engineering and Experience Design,
Experience Design and Prototyping Lab, Human Interaction Research Center
Motorola Labs, Schaumburg, IL.

• 09/2004~06/2005
Adjunct faculty, School of Computer Science, Telecommunications, and Information Systems
DePaul University, Chicago
Teaching HTML, DHTML, CSS, and JavaScript for web development.

• 09/2000~08/2005
Teaching & Research Assistant, School of Computer Science, Telecommunications, and Information Systems
DePaul University, Chicago
Working as a teaching assistant for the following courses:
- Web Applications Development with Scrippting
- Advanced Scripting Technologies
- E-Commerce Web Site Engineering
- Design / Strategies for Internet Commerrce
- Technical Fundamentals of Distributed IInformation Systems

• 06/2003~08/2003
Intern, United Nations Development Programme
United Nations, New York City
Working as a usability consultant for the Portal Web Service Unit at the Office of Information System Technology, United Nations Development Programme. I participated in the Intranet prototype design and development, and was in charge of the usability evaluation of the portal web service during the transformation to PeopleSoft.

• 07/2002~08/2002
Intern, Absolute Solutions, Chicago
Building company's DB management web site from scratches with ASP.NET.

• 06/1998~08/2000
Working as a full time staff in Cable Television Station, Nanjing, China. I was in charge of the company Web site development, the maintenance of Local Area Network, and the establishment of a 3D Animation and Nonlinear Editing System on SGI workstation.

• 04/1997~11/1997
Working as a part-time teacher in the Alias | Wavefront authorized training center in Nanjing, China.

• 09/1996~06/1997
Teaching assistant for the course of Digital Signal Processing, Computer Science department, Nanjing University.

• 02/1995~06/1995
Working as a 3D animator in the National Key Lab of CAD & Computer Graphics at Zhejiang University.
Research/Course projects (accomplished individually):
~ Web site prototyping. <Adobe Photoshop and Illustrator>
~ Internet Commerce web site. <ASP and JSP>
~ Web site prototyping. <Microsoft FrontPage>
~ Palm application development MoneyMeter, available at PalmGear.com (total downloads: 1188). <Falch.NET>
~ Implementation of Design Patterns in games. <Java Applet>
~ Palm clipping development for the wireless web site of DePaul CTI appointment system. <ASP.NET and WCA Builder>
~ Distributed Query Processing Strategy Implementation. <ASP>
~ Online Enterprise Application Development. <Java Script>

Business projects:
~ 01/1997~05/1998: OASYS StringPro V5.0 for Fujitsu Company. StringPro is an Art Font design system used in Windows.
~ 09/1996~01/1997: TrueType Fonts Editor for Fujitsu Company. This Editor is used to modify or create a character on the base of a set of standard TrueType fonts. I developed the user interface with Visual C++.
~ 09/1995~05/1996: Chinese-Version of TeamWARE Imaging, which provides the desktop management of file-folders and image-viewers.
~ 01/1995~06/1995: The Corporate Identity System Design of Five-Continent Hotel in Hangzhou, China.

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Publications

Refereed Journal papers:

1. Xu, S., Fang, X., Brzezinski, J., and Chan, S. (2008). Development of a Dual-Modal Presentation of Texts for Small Screens. International Journal of Human Computer Interaction, 24(8), 1-18.
2. Xu, S.. (2008). Understanding UsersĄŻ Perception of Speech Recognition Errors in Mobile Communication. To appear in the International Journal of Mobile Learning and Organisation.
3. Xu, S., Fang, X., and Chan, S. (2008). Development of a dual-modal information presentation of sequential relationship. To appear in the International Journal of Mobile Learning and Organisation.
4. Fang, X., Xu, S., Brzezinski, J., and Chan, S. (2005). A study of the feasibility and effectiveness of dual-modal information presentations. International Journal of Human Computer Interaction, 20(1), 3-17.
5. Fang, X., Chan, S., Brzezinski, J., and Xu, S. (2005). Moderating Effects of Task Type on Wireless Technology Acceptance. Journal of Management Information Systems, Winter 2005-6, 22(3), 125-160.
6. Chan, S., Fang, X., Brzezinski, J., Zhou, Y., Xu, S., and Lam, J. (2002). Usability for Mobile Commerce across Multiple Form Factors. Journal of Electronic Commerce Research, 3(3), 187-199.

Refereed Conference Proceedings:

1. Xu, S., Basapur, S., Ahlenius, M., and Matteo, D., (2007) An Empirical Study on Users' Acceptance of Speech Recognition Errors in Text-messaging. J. Jacko (Ed.): Human-Computer Interaction, Part III, HCII 2007, LNCS 4552, 232-242. Springer-Verlag Berlin Heidelberg. (Presenter)
2. Basapur, S., Xu, S., Ahlenius, M., and Lee, Y. S., (2007) User Expectations from Dictation on Mobile Devices. J. Jacko (Ed.): Human-Computer Interaction, Part II, HCII 2007, LNCS 4551, 217-225. Springer-Verlag Berlin Heidelberg.
3. Xu, S., Fang, X., Brzezinski, J., and Chan, S. (2006). A Dual-Modal Presentation of Sequential Relationships in Texts. In R. N. Pikaar, E. A. P. Koningsveld, and P. J. M. Settels (Eds), Proceedings of the 16th World Congress on Ergonomics (IEA 2006) (ISBN: 0003-6870). Amsterdam, The Netherlands: Elsevier Ltd.
4. Xu, S., Fang, X., Brzezinski, J., and Chan, S. (2005). A Dual-Modal Presentation of Network Relationships in Texts. In Proceedings of the 11th Americas Conference on Information Systems, 2348-2356. (Best Paper Award, Presenter)
5. Xu, S. (2005). Development of Dual-modal Presentations of Textual Information. In Proceedings of the 11th Americas Conference on Information Systems, 3618.
6. Xu, S., Fang, X., Brzezinski, J., and Chan, S. (2005). Dual-Modal Presentation of Hierarchical Relationships in Texts. In Proceedings of the 11th International Conference on Human-Computer Interaction, 2005 (Volume 5: Emergent Application Domains in HCI). Mahwah, NJ: LEA. CD-ROM, ISBN: 0-8058-5807-5. (Presenter)
7. Xu, S., Fang, X., Brzezinski, J., and Chan, S. (2004). Dual-Modal Presentation of Sequential Information. In Proceedings of the 3rd SIGHCI in MIS Research Workshop, 95-99. (Presenter)
8. Fang, X., Chan, S., Brzezinski, J., Watson, K., and Xu, S. (2004). A dual-modal information presentation for mobile applications. In H.M. Khalid, M.G. Helander, A.W. Yeo (Eds.), In Proceedings of the 7th International Conference on Work With Computing Systems, 415-418.
9. Fang, X., Brzezinski, J., Watson, K., Xu, S., and Chan, S. (2004). An empirical study of dual-modal information presentation. In Proceedings of the 10th Americas Conference on Information Systems, 3149-3156.
10. Fang, X., Chan, S., Brzezinski, J., Xu, S., and Lam, J. (2004). User-centered guidelines for design of mobile applications. In Jian Chen (Ed.), Shaping Business Strategy in a Networked World -- Proceedings of ICEB 2004, 853-857. International Academic Publishers/World Publishing Corporation. Beijing: P. R. China.
11. Xu, S., Fang, X., Chan, S., & Brzezinski, J. (2003). What Tasks are Suitable for Handheld Devices? In Proceedings of the 10th International Conference on Human-Computer Interaction: Theory and Practice, 2, (ISBN: 0-8058-4931-9) 333-337.
12. Fang, X., Chan, S., Brzezinski, J., & Xu, S. (2003). A study of task characteristics and user intention to use handheld devices for mobile commerce. In Proceedings of the 2nd HCI in MIS Research Workshop, 90-94. (*Nominated for Best Paper)
13. Brzezinski, J., Chan, S., Fang, X., Xu, S., Lam, J., & Zhou, Y. (2003). Towards natural language-based interface to appointment making system for mobile devices. In Proceedings of IADIS e-Society 2003 Conference. International Association for Development of the Information Society (IADIS), Lisbon, Portugal, 769-772.
14. McDonald, J., Alkoby, K., Carter, R., Christopher, J., Davidson, M. J., Ethridge, D., Furst, J., Hinkle, D., Lancaster, G., Smallwood, L., Ougouag-Tiouririne, N., Toro, J., Xu, S., Wolfe, R. (2002). A Direct Method for Positioning the Arms of a Human Model. In Proceedings of the Graphic Interfaces, 99-106.
15. Fang, X. and Xu, S. (2001). Design for Better Information Searching. In Proceedings of the 9th International Conference on Human-Computer Interaction, 848-852.

Research Symposium Papers:

1. Xu, S., Fang, X., Brzezinski, J., and Chan, S. (2004). A Visual-Auditory Presentation Model for Sequential Textual Information. In Proceedings of DePaul University School of CTI Research Symposium, 45-54. (Presenter)
2. Xu, S., Watson, K., Fang, X., Chan, S., & Brzezinski, J. (2003). Investigation of Dual-Modal Information Presentation. In Proceedings of DePaul University School of CTI Research Symposium, 75-83. (Presenter)
3. Lam, J., Xu, S., Zhou, Y. (2001). Form Factors Analysis on Wireless Web Sites. In Proceedings of DePaul University School of CTI Research Symposium, 51-59. (Presenter)

Others

1. Xu, S. (1998). The Design and Implementation of a Multi-functioned Art Font Designing System. Master's Thesis. (in Chinese)
2. Xu, S. (1997). A Shading Algorithm of 3D Objects. Microcomputer, vol.17, 1997. (in Chinese)
3. Xu, S. (1995). An Analysis of the Current CIS Market in China. Bachelor's Thesis. (in Chinese)

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Memberships

• Special Interest Group on Computer Human Interaction (SIGCHI), Association for Computing Machinery (ACM).
• Special Interest Group on Human Computer Interaction (SIGHCI), Association for Information Systems (AIS).
• Usability Professionals' Association (UPA).
• Human Factors and Ergonomics Society (HFES) .

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Honors

• Research grants from the School of CTI, DePaul University, 2005
• Doctoral grants from the School of CTI, DePaul University, 2000 ~ 2005
• Excellent service in Personnel (Tenure Track) Committee of DePaul CTI, 2002
• Guang Hua Scholarship, Second Prize, 1997
• Hua Wei Scholarship, first Prize, 1996
• Privilege to enter the graduate program at Nanjing University, waived of the admission test, 1995
• Honored as Excellent Graduate Student of Zhejiang Province, 1995
• Guang Hua Scholarship, Second Prize, 1994
• Zhejiang University Scholarship for 4 consecutive years, 1991~1995
• Freshman Scholarship of the National Entrance Examination for Universities, 1991
• Honored as Class Monitor, Top Student of School and Excellent Student of Jiangsu Province, 1988~1991

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Languages

• English: Fluent.
• Chinese (mandarin): Fluent.
• German: Fair in reading.
• Japanese: Fair in daily conversation.

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References

• Xiaowen Fang, Associate Professor at DePaul University
  312-3625206, xfang@cdm.depaul.edu
• Susy Chan, Professor at DePaul University
  312-3628723, schan@cdm.depaul.edu
• Rosalee Wolfe, Professor at DePaul University
  312-3626248, rwolfe@cdm.depaul.edu
• Fuyan Zhang, Professor at Nanjing University
  86-25-83593126, fyzhang@nju.edu.cn

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