Building and repairing PCs, installation, web design with HTML and FrontPage, Windows 2000, 2000 server, XP Pro, Microsoft Office, Visual Basic 6, Adobe, Visio, A+ certification coursework, DOS, QBASIC, data entry (39wpm), Paint Shop Pro and Photoshop, A/V editing, inventory, accounting, customer service

Indiana University – Purdue University at Indianapolis        Indianapolis, IN
·     pursuing Computer Technology Bachelor degree with a Music minor

Ivy Tech Sate College                                                              Indianapolis, IN
·    Associate’s Degree in Computer Information Systems
·         Phi Theta Kappa Honor Society – 3.8 GPA
·         Department of Computer Science Scholarship

November 2002 – June 2003       HHGregg Corporate HQ            Indianapolis, IN
Hardware Technician / Help Desk
·  In-House job.  Took helpdesk calls from 50 Midwestern retail stores.
·  If couldn’t fix over phone, then I had them send it in and I fixed it in the shop.
·  I also did the daily backups on the company servers.  PeopleSoft and HP3000.
·  Hardware incl. Dell, HP, and Compaq PCs; Inkjet and Laser printers, Cisco
   Network systems.  Software incl. Reflections & MiniSoft Emulator, POS systems.

February 2000 – May 2000           Federal Express                        Indianapolis, IN
Package Handler
·   Handled freight, worked with a team.

November 1998 - January 2000       Super 8 Motel                        Indianapolis, IN
Front Desk Manager
·   Customer service, quick thinking and problem solving
·   Reservations, check-ins/check-outs
·   Administrative work (MSOffice), trained new employees

February 1997 – October 1998            Amoco                              Indianapolis, IN
Store Clerk – Night Manager
·   Customer service, cash register, inventory, general cleaning

April 1996 – October 1996              Hampton Inn                          Indianapolis, IN
Night Auditor
·   Daily business audit - worked alone responsibly on the late shift
·   Set up breakfast for guests, customer service, reservations, light cleaning

April 1994 – January 1996             Coconuts Music                       Indianapolis, IN
Assistant Manager
·   Merchandising, inventory, payroll, accts payable/receivable, training

Science –Technology – Arts
PC Repair, Digital Media, Web Design, Audio/Video, Programming, and Networking