DAVID MILLER

Objective

A high-impact management position in an organization where development of strong relationships, multi-tasking, and a history of success would be needed.

Summary

Highly motivated, creative, and versatile manager with five years of experience in hiring, developing, coaching, and leading talented individuals.  Detail oriented with strong management, sales, and marketing background. Areas of expertise include:

Ø        Inside and Outside Sales Management

Ø        Customer Service Management

Ø        D.E.I. Sales & Contact Management Training

Ø        Question Based Sales (Q.B.S.) Sales Techniques

Ø        Superior Computer & Internet Skills

Employment

Sales Manager, Calpian Merchant Services

Dallas, TX
February 2002 to April 2004

Ø        Responsible for hiring, training, and on-going coaching of all  team members

Ø        Led team of four inside and two outside sales representatives, two customer service specialists, and two data entry representatives

Ø        Controlled portfolios worth $3,000,000 in merchant processing per month

Global Customer Account Manager, Software Spectrum, Inc
Dallas, TX
October 2000 to January 2002

Ø        Increased revenue 200% in less than six months

Ø        Acquired at least two new accounts per month

Ø        Managed existing client base of more than 75 accounts with superior customer service

Regional Sales Supervisor, Prism Communications Services, Inc
Dallas, TX
June 2000 to October 2000

Ø        Managed team of 12 responsible for outbound sales calls to potential DSL/Telephone service clients

Ø        Worked with senior management staff to implement guidelines and policies for improved employee relationships

Ø        Grew team revenue 66% my first month

Senior National Account Manager, CompUSA, Inc.
Dallas, TX
June 1999 to June 2000

Ø        Led a team of eight persons in all aspects of account management

Ø        Introduced consultative sales techniques to increase profitability

Ø        Exploded growth in one account from $50,000 per year to over $650,000 per month

National Sales Representative, Netcom Internet Services
Dallas, TX
June 1997 to June 1999

Ø        Led all sales representatives in revenue and margin attainment four consecutive months

Ø        Worked with marketing to establish national campaigns for greater company success