EVA 2004 Jerusalem
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posters
Free-G Project
 
Arieh Lahat, E-Commerce Manager, EL AL Israel Airlines Ltd.
Patrick Moshe Perelsztejn, Internet Infrastructure & Technologies Coordinator, EL AL Israel Airlines Ltd.
 

1.1.         Purpose of the document
This document describes the mi800 implementation solution in EL-AL as part of the Free-G trial. It targets all stakeholders from all parties involved in the mi800 implementation in EL-AL.

1.2.         Scope of the document
This document provides a high-level overview of the mi800 implementation solution in EL-AL. It describes the business context and the technical environment in which the mi800 is implemented, as well as the required adaptations and interfaces with the operator’s network and billing systems.

1.3.         Business Context
The mi800 implementation in EL-AL is currently deployed as part of a pan European trial – the Free-G project. The European Commission’s IST (Information Society Technologies) program has chosen the mi800for a trial. The Free-G project involves a consortium of 12 parties on a pan European level, including mobile operators and business enterprises in the UK, Israel, Greece and Norway.

The Free-G project will trial and test, on a pan-European level, the mi800™ advanced billing technology for GPRS mobile data services. The results will be exploited for implementing a whole range of usage-based and content-based data billing solutions.
The project partners (in Israel) are:

-          EL AL, Israel Airlines Ltd., content provider.
-          Cellcom, mobile operator.
-          SchlumbergerSema, solution provider and integrator.
  
1.4.         Terminology and Acronyms
DMEE – DataMeter Enterprise Edition
DMOE – DataMeter Operator Edition
BE – Business Enterprise
MO – Mobile Operator
OPM – mi800, GUI based, Operational Management Application
M2MDM – Many to Many Data Manager (Service Center)
UBUD – URL Based Usage Data
NTP – Network Time Protocol
ILC – Interface Layer Component
HCA – HTTP">HTTP">HTTP">HTTP Content Accelerator mi800™ - Background

1.4.1.    General Overview
The mi800™ service aims to bring the principle of the successful wire-line free-phone 0800 (or toll-free 1-800) to the realm of mobile-Internet, whereby business enterprises can offer their customers a subsidized access to their mobile-Internet sites.

This groundbreaking service represents a new revenue source for cellular carriers seeking to stimulate their subscriber bases’ usage of mobile Internet. At the same time, it presents a powerful marketing tool for business enterprises in attracting their customers to carry out activities in their mobile web sites. The service provides transaction based enterprises, content providers, portals, companies engaged in sponsorship campaigns and enterprises maintaining mobile workforce with tools to selectively pay for customers’ mobile access fees.

Subscribers are notified that they are about to access a mi800 zone by a special mi800 icon displayed on their mobile device. Refunds for access costs related to mi800 sites are provided via the customer’s phone bill. For prepaid customers, refunds are granted in real-time.
Upon entering a mi800 free access site, a special mi800 icon appears on the mobile device’s screen indicating links to pages where the cost of air access is being subsidized. Customers who visit multiple sites during a single mobile-Internet session will only be billed for the air access accrued at sites that are not mi800 enabled.

mi800™ platform supports a variety of access technologies including CSD, 2.5G, 3G, fixed-line Internet and wireless LAN, as well as pre-or post-paid mobile environments. mi800™ platform supports both CSD and GPRS networks, both HTTP">HTTP">HTTP">HTTP and WAP protocols & browsers, both local & roaming subscribers and can be configured to support both postpaid and prepaid subscribers.
The mi800™ platform knows how to identify predefined patterns of browsing through the value chain that includes the operator, wireless ISP, wireless portal and the enterprise. The platform generates CDRs according to subscribers’ browsing through certain web pages previously identified as part of the service. Revenue sharing between these parties could be influenced by these patterns.
The mi800™ service via the mi800™ platform enables an enterprise to decide to target specific customers (“Gold” or other preferred customers, for example) or to offer varying subsidy levels to different groups.  An enterprise may select to offer a subsidy only when an actual transaction is carried out, thus be assured that its subsidy is back-to-back guaranteed by an actual purchase or transaction. Enterprises may select which of their web site “zones” they wish to subsidize and designate time periods during which the service is to be offered. To make the service even more compelling, at the stage where enterprises search for ways to build up their wireless customers’ base, mi800 offers an option where enterprises subsidize first time users only.

mi800 interfaces with various operator’s and enterprise’s network elements to collect a URL-based usage data (hereinafter “UBUD”) records. The information, collected locally (operator’s environment) and in the distributed environment (enterprise), is correlated and aggregated, based on a set of predefined rules. Then, the platform generates credit CDRs, which are forwarded to the operator’s postpaid and prepaid systems.  Although mi800 is capable of generating both rated and un-rated CDRs, it usually generates un-rated CDRs. However, it is up to the specific operator, during the integration process on site, to decide whether these CDRs shall be rated. Usually, this decision depends on the capabilities of the operator’s CCBS.

1.4.2.    mi800™ architecture
As appears in the following diagram, a standard mi800 platform configuration employs several components:
 
1.       DataMeter™ Operator Edition (hereinafter “DMOE”) – a real time data-metering engine installed as part of the operator’s infrastructure.

2.       Icon Generator (hereinafter “IG”) – Two servers responsible for notifying the subscribers when about to access a mi800 zone by a special mi800 icon displayed on their device. It is installed as part of the operator’s infrastructure.

3.       DataMeter™ Enterprise Edition (hereinafter “DMEE”) – a server installed as part of the enterprise’s infrastructure, responsible for tracking subscribers’ URL Based Usage Data (UBUD) based on information available on the enterprise’s equipment, and for filtering the collected information according to the appropriate involved operators.

4.       M2M Data Manger – a central clearing house for data collected in the many to many environment
 
mi800™ platform is designed to support simultaneous UBUD distributed collection from both the operator’s and the enterprise’s networks. This platform is capable to support several configurations of network browsing such as:

1.       WAP E2E secured environment - an environment in which the enterprise maintains a WAP gateway in its own premises rather than using the operator’s WAP gateway

2.       A non Proxy (gateway) related environment - an environment in which there is no proxy available as part of the operator’s network.
 
UBUD distributed collection from the enterprise is carried out for, among others, fraud detection generated by hackers who may try to abuse the operator / enterprise to get subsidy while surfing through un-subsidized pages. Fraud detection is achieved by making a crosscheck between data collected on the enterprise side and data collected on the operator’s side to detect usage imparities.
 
mi800 integration and deployment at the enterprise’s site aim to support the following functional requirements:
  1. Identify the various pages and their associated mi800 related action.
  2. UBUD collection from the enterprise’s web servers, WAP servers and HTTP">HTTP">HTTP">HTTP content accelerators
  3. Tracking the subscriber:
    1. Behavior - whether a transaction was carried out.
    2. User type - targeting a specific customers  (“Gold” or other preferred customers, for example)
    3. Overall browsing
  4. Icon insertion – an insertion of a link as part of the enterprise’s content pointing to the mi800 IG, which generates icons
  5. Site adaptations to support subscribers’ tracking for credit calculations and fraud detection purposes
  6. Selectively transfer of mi800 UBUD to the M2M Data Manager
 

  • this page was last updated on Thursday, October 19, 2004 by Moshe Patrick Perelsztejn , 1995 - 2004
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