Course Outline

1. Introduction

   1. Management Functions, Manager Roles, Manager Types, Evolution of Management Thought, Management Theories, Classic, Behavioral, Quantitative and Contemporary Management Perspective

2. Organizational Environment

   1. Characteristics of Environment, External and Internal Environment, General Environment, Task Environment, Scientific School of Thought, Behavioral School of Thought, Total Quality Management, Organizational Culture

3. Planning

   1. Decision Making, Rational Decision Making Process, Organization Goals and Planning, Planning Process, Types of Plans, Management By Objective (MBO)

4. Strategic Planning

   1. Situational Analysis, Formulation of Organizational Strategy, Corporate Level Strategy, Business Portfolio Analysis, Business Level Strategy, Functional Level Strategy, Strategic Control

5. Organizing

   1. Management and Organization Structure, Vertical and Horizontal Organization, Formal and Informal Organization, Organizational Design Factors, Forms of Organization Design, Functional, Divisional, Conglomerate and Matrix Organization, Application of Organization Design, Human Resource Management

6. Leading

   1. Motivation, Need Theories, Process Theories, Reinforcement Theories, Reward System, Nature of Leadership, Power and Authority, Trait Theories of Leadership, Behavioral Theories of Leadership, Contingency Theories of Leadership

7. Communication

   1. Types of Communication, Patterns of Communication, Internal and External Communication, Formal and Informal Communication, Interpersonal and Organizational Barriers

8. Information Resource Management

   1. Management and Information, Use of Information for Four Management Functions, Information Systems, Information Systems Technology, Issues in Information Resource Management

9. Control

   1. Importance of Control, Control Process, Levels of Control, Types of Control Methods, Functional and Dysfunctional Control, Characteristics of Effective Control, Financial Control, Budgetary Control

Text Book

1. Courtland V. Thill Burk and Wood P. Dovel, "Management", 1st Edition, McGraw Hill, 2000