SantaCruz Heckler SL Review

What the Hell do You Know About Full Suspension?

A little. I raced 4 different iterations of Proflex dualies from 94-97 as a member of their grassroots race team. I've logged at least a day or so of trail time on a Heckler (non-sl, coil spring type), Fisher Joshua, Klein Mantra and Mantis Pro-floater. I sold all these bikes except mantis, and also sold Cannondale for a year, tho i narrowly escaped actually owning a cannondale (thank goodness!).

I do lots of xc racing and lots of backcountry riding. I do no ski-lift type riding whatsoever. My bias is towards light bikes that can be pedaled efficiently seated or standing, that corner agilely, and that don't break. If you have a different riding style (like if you're some dh-poser, skilift-riding dork), or if you have different biases (like if you prefer overweight, fragile pieces of crap), then take what I say with the requisite grain of salt.

Of Course I Like It

I'm not some weenie magazine editor with a freakin' hula-hoop in my ear, and a kid with a barfy yuppie name, and a big chip on my shoulder about being a quintessential middle-class white guy with a mexican sounding name, OK? I actually paid out my own hard-earned cash for this bike. Assuming I know what the hell I'm doing (not always a safe assumption), it should be obvious that I like the bike and I'll write a positive review of it. I'd have to be an idiot otherwise. Does that mean you should run right out and buy one? Not necessarily. My reviews are generally intended to be more useful than "Buy this, I like it" because I know not everyone lives where I do and rides like I do. Take the information I have to offer, and use it to think for yourself.
 

Why I Bought It

I've been familiar with SantaCruz since back in day when Scotty Davis was riding a Tazmon and dogging up Don Myrah at the Surf City CX series. Then we hired a kid from Santa Barbara who had one. We started selling SantaCruz at Precision Bicycles, and sold quite a few Hecklers over the years. In several years of selling them, we had zero warranties that I can recall. That's pretty unbelievable, especially considering the mechanical nightmares we got from another popular brand we carried at the time.

We sold the first one we ordered to Amazing Steve. Steve is amazing for several reasons, chief among them his ability to disconnect from this plane of reality and spew forth incredible amounts of babble, his ability to get lost, and his ability to break stuff in a catastrophic and hilarious manner. I've personally seen him crash his Heckler hard enough to disrupt the earth's orbit on more than one occasion, but the bike keeps working. Since he's about my size, I got to try his bike on numerous occasions, and compare it to my flashy Proflex free bike of the year. I was always impressed by the solid feel of the Heckler (lower pivot means less or no granny-gear pogo), and the very dialed shock damping (SantaCruz works closely with Fox to customize the valving for their bikes). Steve's Heckler never exhibited that annoying Proflex tendency to hit small rolly rocks, inchworm up the rock, and spit the rock backwards while blowing all traction. Better rebound damping, I believe.

Unfortunately for me, I could never justify plunking down money for Heckler when I was getting free proflexes, and each year my proflex sucked a little less, so I stayed more or less happy. After I left the bike shop and got a grownup job (hah, you should see this place) SantaCruz started shipping the much heralded Heckler Superlight, using the same geometry and design as the original Heckler. SuperDan and Keith each bought one late last summer, and they've been raving about them ever since. Both of these guys are experienced racers and shop mechanics and excellent bike handlers. More importantly, they ride the same kind of stuff I do, so what I knew of their experiences plus what I knew of Hecklers almost made it a no-brainer.

Other Bikes I Looked at

I confess I looked at some other bikes. I'm a full-on Genesis geometry crusader, so I frittered over the Joshua F1 and F2 for a while. I knew the suspension wasn't the most ultimately dialed for xc racing, but I knew it worked and was reliable and was a perfectly acceptable backcountry bike, and I knew I couldn't ever go back to a short top tube. Then I started researching the weight (27 lbs for the f2!), and then I started looking closely at the catalog. Now Fisher's product manager is a good friend of mine, so I hope he doesn't read this take offense, but I can't imagine what the hell he was thinking when he spec'd short-travel forks (63mm) on their high zoot dualies, but used long-travel forks (80mm) on just about every hardtail in the line-up. That's just plain stupid.

I also sort of looked at Klein Mantras, since they now come with sensible top-tube lengths, but my local shop couldn't find the xl size they claimed they had, so I couldn't test-ride one. They also seemed to be a bit heavier than they needed to be. I sort of glanced at '99 Diamond Backs, but they got heavier this year. I frittered pretty hard over a Rocky Mountain Element TO, with it's sweet blue/white paint job, but the shop I went to (used to be a pretty good shop) gave me a hokey spiel about how flexy Hecklers are. I knew this to be a lie, and I kind of lost some respect for those guys after that. I figured if they were lying about the competition, how could I believe what they told me about the reliability of the Rocky Mtn pivots? So I finally gave up and just bought a Heckler.

The Other Parts

One of the way sweet things about Santa Cruz is that they put a little more thought into their parts spec than most other companies. They go out of their way to find light stuff that works, and they use ultimately bitchen' wheels. I got my bike with a Sid XC and an XTR parts kit (minus the crank and BB cuz i wanted to use my Race Face 180mm cranks). The wheels are XTR rear, white front, valiant rims (asym rear), with skinny spokes and alloy nips, and they're the lightest wheels I've ever owned (and I'm a big-time weight weenie). I wasn't really paying attention when I ordered the bike, so I ended up with STI shifters instead of my traditional gripshift, but I figured I oughtta give the new ones a try eventually. Besides, I just broke an ESP derailleur in half last month, so I'm kinda cranky at them right now. I haven't weighed the bike yet, but it's pretty freakin' light. Most people with this setup (including my pal SuperDan) report weights right around 23 lbs. That's only 1/2 lb heavier than my hardtail, and it feels about right to me.

The bike built up very easily. The head tube was carefully faced and the BB threads were spotlessly smooth and clean. The carbon seatpost goes up and down smoothly, with no burrs or scraping. They seem to pay pretty careful attention to detail on all the welds and alignment.

But Dude, It's Not Genesis

I finally gave up hope on Fisher ripping off a good suspension design or Santa Cruz ripping off a longer top tube. The standover on most of the Hecklers is the same (a low 29" and change), so I didn't lose anything by going with the XL size, and the 24" top tube is long enough that I can ride about a 120mm stem, which for me is the important part of Fisher's geometry. That's only 15mm longer than the stem on my Supercaliber, and it's a huge improvement over the 140-150mm stem I'd need if I got the Lg. If I were taller than 6'2", I'd probably be out of luck, but as it is It's a pretty good Genesis-esque fit.

The Ride

I'll save the XTR drivetrain review for next month and just concentrate on the frame and fork for now. In a word, Sweeeeeeet! Light weight, short stem, short chainstays, and sensible XC geometry make this bike super agile in the twisty stuff. This ain't no fr**-ride pig. I just did a really long, really loose, pretty twisty downhill (30 mins or so), and although the trail was so loose that both tires were drifting in every corner (and sometimes on the straightaways), the bike remained predictable and controllable.

The Sid XC is a perfect match for the Fox Air Vanilla. Both use an air main spring, air negative spring, and oil damping. Rock Shox lets you adjust the negative spring, but Fox doesn't trust you, so they make it automatic when you fill the main spring. Either way, the end result is a plush ride that responds to small bumps much like a coil-over, without the initial stiction that non-negative-spring-using air shocks of old displayed. Big bump performance is also very strong, taking advantage of the progressive nature of air springs. I like my '98 SID alot, which is one reason I was so interested in an air spring setup, and I wasn't disappointed. As a bonus, when you buy a SantaCruz they throw in a Fox pump and the adapters for the front and rear shocks. One more reason why Specialized sucks and SantaCruz doesn't.

I've read good and bad about bushings and cartridge bearing pivots. As far as I can tell, either one works fine, but bearings are less troublesome. Some newsgroup posting geeks (who probably own squeaky bushing bikes) suggest that only bushings can handle the lateral loads on a swingarm. Well that's pretty stupid, and disproved as far as I'm concerned by the fact that SantaCruz has used beefy bearings for years, and I sold tons of the bikes, and I've never had to replace a pivot bearing. A bonus is that you can get cartridge bearings from any bearing supply house, whereas bushings may or may not be custom jobs for the manufacturer that could be hard to find in a couple years. On the other hand, the bushings in the latest proflexes ('97 and later) seem awfully reliable too. It's not a religious issue to me, as long as the bike works.

I suppose the best thing I can say about the SL is that the suspension doesn't get in your face or beat you over the head. You can go faster, and hit stuff harder, but the bike has none of the bad habits of dualies (weight, bounciness, etc...). That's a good thing.

Since I'm a old, fat, slow puss, I spent a considerable amount of time in the granny ring on a 7 hr adventure at cow mountain. Compared to my various proflexes, the SantaCruz climbs much better in the small ring, with no bobbing or biopacing that I noticed. I would guess this is due to the slightly lower pivot and the slightly more dialed damping on the shock.

Bad Things?

Okay, no one's perfect. SantaCruz managed to microscopically over-machine the inside of the head tube so that a headset wouldn't quite have a tight enough press-fit. Instead of throwing those frames away, they had Chris King custom machine some microscopically larger cups and spec'd King headsets on those frames and no extra charge. Sweeeeeeet!

The Avid brakes are a weensy bit cheesy for an XTR-equipped bike, but they're super light, and they stop, so no complaints from me. The OEM Bontrager Ti seat (made in taiwan by Velo) is also not quite what I might expect. It does have kevlar sides though. I haven't used the seat yet, since I have plenty of other seats floating around right now. Other than that, the SL has been everything I expected, and also more (performance) and also less (weight).

Look for a long-term review towards the end of summer, and a review of XTR 9-speed next month.


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