Jason L. Martins
Currently living in
PROFESSIONAL
PROFILE
Bachelor
degree in Information Technology with seven years of experience working in the
IT field as a web developer, technical support and training; team player with
ability to effectively solve problems while meeting deadlines in varying and high-pressure environments.
TECHNICAL
SKILLS
Platforms:
Windows 98, NT, 2000, XP Professional and 2003 Server, Linux
Databases: MS
SQL Server 2000, MS Access, and MySQL.
Programming: Visual Studio.Net, VB.NET, and ASP.NET
Web
developer: MS FrontPage, raw HTML, FTP, and ASP. NET
CRM
Applications: Siebel/Oracle
Other Applications:
MS Word, Excel, Outlook, PowerPoint, Adobe Photoshop, and CorelDraw.
EXPERIENCE
National Infrastructure Operations Center, Kforce, Inc. IT Technician / Consultant |
06/2005-Present |
n
Software/hardware upgrades, rollouts
and migrations, E-mail upgrades and, maintenance
n
Migrated approximate 900+ users from
Win2000 to WinXP Professional
n
Worked simultaneously on multiple IT
projects out of office hours
TAG - The Answer Group, Inc. Help Desk / Tech Support |
08/2002-4/2003 |
n
First and
second level technical support on Windows 95/98/2000/XP and related
OEM software for servers, desktops and laptops for approximate 15+ users on a
daily basis.
n
Supported on step by step operative
system migration on desktops and laptops on XP Professional and Home editions,
troubleshooting hardware and software problems.
n
Generated ad hoc service reports and
statistics upon customer requests using CRM Siebel.
CODECOM - CDC Redes S.R.L Webmaster / Page developer |
11/2001-5/2002 |
n
Planned and created the development
process of content, page layout, design of website, web logo and forms using
Adobe Photoshop, MS Front Page, and Macromedia Dream weaver.
n
Combined company’s portfolio and
spreadsheets into graphical web content
n
Handled database administration
tasks using MySQL and MS Access
NORBELL-
Telefónica
de Argentina Tech support / Employee training |
4/1998-10/2001 |
n
Transmitted and tutored
telecommunications organization software knowledge to a team of 11 employees
n
Upgraded connectivity ROAX software
and OS, installed network and security utilities on a monthly basis.
n
Assisted in network and service
fault handling, reporting tracking and resolving.
EDUCATION
American
Intercontinental University Bachelors in Information Technology Graduated
with GPA: 3.92/4.0 |
12/2005 |
Computer Engineering Completed courses up to second
year |
4/2002 |
VOLUNTEER
WORK
UNICEF Workshop staff - "Un sol para los chicos
2001" event |
04/2001 |
Help organize
workshop areas for +200 children, assisting workshop teachers and controlling
lanes; reported all activities in spreadsheets.
Junior Achievement Volunteer Teacher - "Aprender a
Emprender" program. |
Throughout 2002 |
Teaching kids
in classrooms the enterprising spirit that will allows them to reach there
goals, in a frame of responsibility and freedom.
HONORS & AWARDS
American
Intercontinental University Dean’s List American
Intercontinental University Summa Cum
Laude Graduation Honor |
6/2003-12/2005 12/2005 |
School
Chapter Founder and Member
of Gamma Beta Phi Honor Society |
7/2005-12/2005 |