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ERP
Definition

Enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP systems such as SAP AG's R/3 are notoriously complex, and installing the software often forces users to change their internal processes. ERP vendors are branching out into applications such as supply-chain management and sales force automation, but whether those functions fit under the ERP banner is debatable.

By Tom Hoffman
(September 14, 1998) ERP: Not just for HR anymore

FINANCE
Modules for bookkeeping and making sure the bills are paid on time.
Examples:

General ledger -- Keeps centralized charts of accounts and corporate financial balances.
Accounts receivable -- Tracks payments due to a company from its customers.
Accounts payable -- Schedules bill payments to suppliers and distributors.
Fixed assets -- Manages depreciation and other costs associated with tangible assets such as buildings, property and equipment.
Treasury management -- Monitors and analyzes cash holdings, financial deals and investment risks.
Cost control -- Analyzes corporate costs related to overhead, products and manufacturing orders.

HUMAN RESOURCES
Software for handling personnel-related tasks for corporate managers and individual employees.
Examples:

Human resources administration -- Automates personnel management processes including recruitment, business travel and vacation allotments.
Payroll -- Handles accounting and preparation of checks related to employee salaries, wages and bonuses.
Self-service HR -- Lets workers change their personal information and benefit allocations online without having to send forms to human resources.

MANUFACTURING AND LOGISTICS
A group of applications for planning production, taking orders and delivering products to the customer.
Examples:

Production planning -- Performs capacity planning and creates a daily production schedule for a company's manufacturing plants.
Materials management -- Controls purchasing of raw materials needed to build products. Manages inventory stocks.
Order entry and processing -- Automates the data entry process of customer orders and keeps track of the status of orders.
Warehouse management -- Maintains records of warehoused goods and processes movement of products through warehouses.
Transportation management -- Arranges, schedules and monitors delivery of products to customers via trucks, trains and other vehicles.
Project management -- Monitors costs and work schedules on a project-by-project basis.
Plant maintenance -- Sets plans and oversees upkeep of internal facilities.
Customer service management -- Administers installed-base service agreements and checks contracts and warranties when customers call for help.

Related ERP terms

Activities based costing
A form of accounting that tries to quantify the true cost of each part of a business process. For manufacturers, it could be an alternative to setting annual standard production costs.

Capacity planning
The constant manufacturing of goods. It allows the manufacturer to work to nearly full capacity without peaks and valleys in the workload.

Cost center acounting
Process of assigning overhead costs to different business units. Overhead includes salaries, building maintenance and other costs that aren't directly related to manufacturing goods.

Fixed assets
Includes buildings, furniture, machinery, vehicles and other physical property that needs to be tracked for purposes such as depreciation and maintenance.

Related ERP Terms

Just-in-time manufacturing Having materials brought to the factory as they are needed instead of keeping them in stock. Its purpose is to cut waste.

Logistics management
Managing the operations of manufacturing such as distribution, plant scheduling and transportation.

Manufacturing resource planning (MRP II)
Coordinating the manufacturing process. It allows a variety of functions such as planning, production, distribution and scheduling to be linked together.

Supply-chain management
Managing supply and demand along with ordering, manufacturing, warehousing, inventory-tracking and distribution of a product.

Are there technologies or issues you would like to learn about in QuickStudy? Please send your ideas to Tom Hoffman at Tom_Hoffman@Computerworld.com.






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