NAPCO: Changing or reloading main code

NOTE: These are written in such a way that you should be able to read them
to a customer verbatim or with only minor changes. Remember to do
do them EXACTLY as I say and DO NOT ASSUME anything. Few people
are more "computer-literal" than I am. If they are not sure if they
followed them precisely, then have them start at the beginning again
without worrying about mistakes. Only alarms that use a "mastercode"
are dangerous as they may have changed it to a now unknown number!
If the procedure does not seem to work: try rebooting the control
panel (see procedure at the end of this section) or confirm that
they do in fact have the model that you think they do! (Whoops!) It
is written on the label inside the door of the main control.
Please inform me of any inaccuracies as I am writing these "off the
cuff".

Model 725:
(1)Grab the tab on the bottom of the subcontrol and flip up the cover.
(2)Put a very small screwdriver in the hole between the red and green
lights(LEDs) and push the slide switch inside to the right.
(3)The subcontrol should be beeping and flashing at this time.
(4)Enter "S", then "1", then the code that you desire.
(5)Return the slide switch back to the left and the lights should return
to normal.
(6)That's it; try the code!

Model 800: (or CCI-8)
(1)Locate the main control box (coffee colored & about two-feet-square)
(2)Open the box (if locked-check for key on top) and locate the black
slide switch in the upper left-hand corner of the circuit board.
(3)Push the switch to the right and punch in your desired code ONE time at
the keypad. No lights(LEDs) will be on and NOTHING will happen!
(4)Return the switch to the middle position. (If there is no "middle",
then leave it in the left position.)
(5)Punch in the code twice at the keypad to cycle thru an arm & disarm
cycle. This reactivates the lights and tests the code. That's it!

Model 825:
(1)Locate the main control box (coffee colored & about two-feet-square)
(2)Open the box (if locked-check for key on top) and locate the black
slide switch in the upper left-hand corner of the circuit board.
(3)Push the switch to the right and the keypad will start beeping and
flashing.
(4)Enter "S", then "1", then your desired code at the keypad. Nothing will
happen yet!
(5)Return the switch to the left and try the code!

Model 850: (or 854)
(1)Determine what the "user programming" code is from the customer's
manual or from their file. My company uses the suffix of the account
number which is ideal since it is top secret and is known by the
customer already(usually!). In a worse case scenario, you will have to
go to their house and read the number using the Napco programmer.
(2)Press and hold "8" till it beeps, then enter the program code. If the
keypad is beeping and flashing then continue. Otherwise, confirm the
program code and try pressing and holding the "9" till it beeps before
starting the procedure over. If you don't get a beep then you must try
rebooting the main control. (see procedure at the end of this section)
(3)Enter "S", then "1", then your desired code(for arming and disarming)
(4)Enter "S" twice i.e. "S" + "S". The beeping and flashing should stop.
(5)That's it! Try the code.

Model 900:
(1)Locate the square metal control box (about the size of a computer
screen) and open it up. (The key may be on top if locked.)
(2)Locate the black slide switch in the upper lefthand corner of the main
circuit board. Push the switch to the left and allow it to swing back.
(3)Determine what the "user programming" code is from the customer's
manual or from their file. My company uses the suffix of the account
number which is ideal since it is top secret and is known by the
customer already(usually!). In a worse case scenario, you will have to
go to their house and read the number using the Napco programmer.
(4)Press and hold "8" till it beeps, then enter the program code. If the
keypad is beeping and flashing then continue. Otherwise, confirm the
program code and try pressing and holding the "9" till it beeps before
starting the procedure over. If you don't get a beep then you must try
rebooting the main control. (see procedure at the end of this section)
(5)Enter "S", then "1", then your desired code(for arming and disarming)
(6)Enter "S" twice i.e. "S" + "S". The beeping and flashing should stop.
(7)That's it! Try the code.

Model 1000e: (or 4504)
(1)Determine what the "user programming" code is from the customer's
manual or from their file.
(2)Press and hold "8" till it beeps, then enter the program code. If the
keypad is beeping and flashing then continue. Otherwise, confirm the
program code and try pressing and holding the "9" till it beeps before
starting the procedure over. If you don't get a beep then you must try
rebooting the main control. (see procedure at the end of this section)
(3)Enter "S", then "1", then your desired code(for arming and disarming)
The "S" is on the bottom row. If you don't have an "S" then you WILL
have a "B"(use that instead). It may be circled also.
(4)Enter "S" twice i.e. "S" + "S". The beeping and flashing should stop.
(5)That's it! Try the code.

Model 1008LKDL: (or 1008e OR 1010LKDL OR 4509)
(1)Determine what the "user programming" code is from the customer's
manual or from their file.
(2)Press and hold "8" till it beeps, then enter the program code. If the
keypad is beeping and flashing then continue. Otherwise, confirm the
program code and try pressing and holding the "9" till it beeps before
starting the procedure over. If you don't get a beep then you must try
rebooting the main control. (see procedure at the end of this section)
(3)Enter "S", then "1", then your desired code(for arming and disarming)
The "S" is on the bottom row. If you don't have an "S" then you WILL
have a "B"(use that instead). It may be circled also.
(4)Enter "S" twice i.e. "S" + "S". The beeping and flashing should stop.
(5)That's it! Try the code.

Model 1016LKDL: (or 1016e OR 4516)
(1)Determine what the "user programming" code is from the customer's
manual or from their file.
(2)Press and hold "8" till it beeps, then enter the program code. If the
keypad is beeping and flashing then continue. Otherwise, confirm the
program code and try pressing and holding the "9" till it beeps before
starting the procedure over. If you don't get a beep then you must try
rebooting the main control. (see procedure at the end of this section)
(3)Enter "S" twice(i.e. "SS"), then "1", then your desired code(for arming
and disarming) The "S" is on the bottom row. If you don't have an "S"
then you WILL have a "B"(use THAT instead). It may be circled also.
(4)Enter "S" twice i.e. "S" + "S". The beeping and flashing should stop.
(5)That's it! Try the code.

Model 3000: (or 5500 OR 3200 OR 9600)
(X)My company prefers to change codes in these models remotely since they
are normally used in situations where many codes are loaded and it gets
too confusing by hand when you have 10 to 40 codes being used!


Rebooting the main control:
(1)Locate the square metal control box (about the size of a computer
screen) and open it up. (The key may be on top if locked.)
(2)Slowly pull out the backup battery sitting lose inside with a red and
black wire connected to it. Grab the red wire where it connects to the
battery and yank and wiggle it till it comes off. (sometimes they are
really stuck on there good)
(3)Locate the transformer(AC adapter). It is usually plugged in as close
as possible to the main control. It is plugged into a normal outlet
often near the washer and dryer or near the other electrical equipment
such as the circuit breakers. If they cannot find it then you can see
if there is a note inside the box or check their file. Many times I
have gone out just because no one knew where it was so your Techs and
Installers should be in the habit of pointing them out to the customer
whenever they are in their house for any reason!
(4)Remove the transformer from the outlet for about ten seconds and replug
it back in. You probably with get a very short whoop from the siren,
which is normal. The only exception is the model 3000(5500) which
requires that the battery be reconnected first before plugging the
tranformer back-in. Also, if the transformer is screwed-in then hold
the outlet cover in place as you remove the transformer since it may
fall down across the "plug" during removal causing quite a stir!
(5)At this point reconnect the battery UNLESS you had trouble reloading
the code; in which case you should try to reload the code FIRST then
try reconnecting the battery. You also should run up to the keypad to
ensure that some dweeb did not program it to "come up armed". If this
is the case then you will have to disarm it first with the regular code
or the "fallback code" which is in your manual. My company uses the
complete account number for the fallback code. (Only models prior to
the model 1000 even use a fallback code)
(6)Check the functioning of the alarm at this point. You may have a very
low battery which causes all kinds of wacky symptoms. You can wait for
a day or so to see if it recharges. The batteries last about as long as
a car battery(3-5 years). It is best to leave it disconnected while you
sleep if it is low since you don't want to be rudely awakened by a
battery-induced system dysfunction!



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