PFPC specializes in advanced output products and services for the financial services industry. We are committed to providing state-of-the-art solutions and services to our clients. We take a customized approach with each and every client so that you get a comprehensive, quality solution that meets your unique communication needs. Our talented personnel, combined with our advanced technology and equipment, help keep you out front in today’s evolving digital world.

No one delivers like PFPC.

Output Design

PFPC is one of the leading producers of critical documents in paper and electronic mediums. Combining state-of-the-art technology and unparalleled experience, our business development team champions the customized output design and business specification documentation process. The output composition methodology is facilitated using the technical platforms of Custom Statement FormatterTM (CSF) and CompusetTM. PFPC’s expertise, coupled with the use of third party industry evaluators like Dalbar, affords our clients acclaimed status within the financial services industry. We have the ability to design, produce and deliver statements and other documents with unsurpassed quality.

Print and Mail Services

PFPC is a leader when it comes to producing high-resolution, variable-image documents. We operate state-of-the-art, 600 DPI high-speed laser printers and intelligent Bell & Howell inserting and presort equipment. All of our hardware is maintained under contract with on-site support, ensuring steady production and strong hardware uptime performance.

Our automated mail operation uses 3x9 barcodes to control the process for straightforward inserting, as well as selective inserting. Work that requires manual support is performed by our skilled custom insert team.

Digital Imaging Service and CD-ROM

PFPC’s digital imaging service offers highly compacted, web-enabled, PDF formatted documents, providing full print, fax and email delivery options. This alternative medium of communication converts your documents to a format anyone can access, view, print and email.

With the growing reliance on electronic solutions as a source of information, our digital imaging service offers an opportunity to reduce traditional paper distribution.

PFPC’s CD-ROM product provides alternative solutions for document retrieval as well as deep archival requirements. We convert your document print files to a PDF format and copy the file to a CD-ROM. Each CD can hold 15,000-20,000 PDF document images and as much as 250,000 line data images.

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Regulatory and Shareholder Communications

PFPC services special mailings consisting of annual reports, semiannual reports, prospectuses, letters, supplements, tax letters, compliance letters and other regulatory or shareholder communications.

We have the ability to retrieve data from diverse sources such as Microsoft Word or Excel files, tape reels or mainframe downloads, to name a few. We’ll work with you to determine the most appropriate method of transmission based on your needs.

Functional capabilities to support special mailings include:

  • Merge-purge, duplicate elimination
  • Carrier route coding (to achieve the best postal rates for large concentrated mailings)
  • Zip+4 and postal barcoding
  • Householding
  • Upper/lower case conversion
  • Admark and label printing
  • Letter personalization

Electronic Statement Presentment

Electronic statements allow financial institutions and other service organizations to generate cost savings and enhance the process of customer relationship management, while making it possible to leverage Internet marketing opportunities. PFPC offers the presentation of critical documents in electronic format using industry accepted standards of HTML and XML protocols.

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MultiCheck

PFPC’s MultiCheck is a versatile product used to facilitate and customize payments based on the customer's requirements while allowing for consolidation and postage savings. Clients can significantly reduce costs and gain the benefits of a product proven to offer leading technology, tight security and unsurpassed accuracy.

MultiCheck is designed to meet all of your check issuing needs. Services offered through MultiCheck include:

  • Balance transfers
  • Credit card reward certificates
  • Credit balance refund checks
  • Accounts payable payments
  • Home banking payments
  • Pension checks
  • Foreign payments
  • Credit advice
  • Payroll, royalty and financial institutional checks

Presort Services

PFPC’s presort services and an on-site United States Post Service (USPS) are part of our commitment to reduce postal costs and expedite delivery for our clients. Using presort functionality, we are able to maximize postal savings for our clients and reduce the mail handling requirements set by the United States Post Service. The on-site USPS, an annex of the Regional North Reading Post Office Hub (MA), can eliminate a full processing day based on quick access to USPS personnel who are available to help with presort preparation, compliance paperwork and adherence to overall mail readiness.

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Direct Mail Services

Direct mail can be one of the most powerful tools used to promote your business. PFPC offers start-to-finish services that include output design and printing across multiple platforms. PFPC has the people and equipment to deliver high-quality, high-impact direct mail. PFPC offers start-to-finish services that include:

  • Output design
  • A full spectrum of data from diverse sources
  • Merge-purge, duplicate elimination
  • Carrier route coding
  • Zip+4 and postal barcoding
  • Householding
  • File sort for mail preparation
  • Upper/lower case conversion
  • Admark and label printing
  • Personalization and gender assignment
  • Address cleansing
  • Logo applications
  • Inventory ordering
  • On-site presort
Our ability to print across multiple print platforms and our capacity to insert large volumes provides for a high-quality, high-impact direct mail solution with aggressive mail standards.

STARR

PFPC’s STARR (Scheduling, Tracking, Analysis, Reconciliation and Reporting) is a production monitoring system that can improve production processes, service levels, quality and efficiencies.

This product allows for central management of the facility and provides all clients a view into the inner-workings of our production environment from their own workstations.

Our automated document factory takes the principles of a manufacturing plant and molds them to fit a print and mail facility. An automated document factory integrates the technologies utilized in our facility and creates a single, centralized monitoring system.

Advanced output solutions takes the process one step further with COSMOS (Customer Online System for Managing Output Solutions). COSMOS provides clients a view into our facility via a web-enabled front-end. This offers the advantage of a real-time status update for the mailing specifications, as well as tracking output. Finally, STARR and COSMOS are customizable to meet each client’s reporting needs.

Features & benefits of STARR include:

  • Piece-level integrity
  • Machine and resource scheduling
  • Accurate billing to clients
  • Capacity planning
  • Accurate job tracking and real-time job status
  • Strategic management reporting
  • Improved customer service

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© 2001 PFPC Worldwide Inc. All rights reserved.
A member of The PNC Financial Services Group

 
 
 
 
 

Services

Output Design

Print and Mail Services

Digital Imaging Services and CD-ROM

Regulatory and Shareholder Communications

Electronic Statement Presentment

MultiCheck

Presort Services

Direct Mail Services

S.T.A.R.R.