Frequently Asked Questions
Q1) I get an error: “A Required DLL file, MSVBVM60.DLL was not found “
Ans) This simply means hat you don't have Microsoft's Visual Basic 6.0 Runtimes installed on your system. These are freely available for download on the net and can be downloaded from www.simtel.net or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q290887
Q2) I get an error: MSSTDFMT.dll file not found
Ans) The file is there in the setup but it may not be properly registered. To correct the error simply find msstdfmt.dll drag and drop it on a file called regsvr32.exe which is also present in your system in windowsor system32 directory
Q3) I get an error: “File Not Found, RasApi32.dll “
Ans) This is because you may have Windows NT installed on your system. Please ask me for this file or simply search for it on the net .Download it and register it by the method give in Q2
Q4) I keep getting a 'Run-time error 429 Active X component can't create object' or 'Automation error -2147220989 (80040203)' message
>Ans) This error occurs when you don't have a speech engine installed on your system Please click the link below to download the speech components
http://www.microsoft.com/products/msagent/downloads.htm#tts
then unzip it and run the two exe files to install the speech components.
If nothing helps and the error still remains then check the Disable all Sounds Option in the advanced settings.
Q5) I get absurd characters on selecting Traditional Chinese Language?
Ans) This is because your system is not configured to support Asian Languages.
Q6) The General Preferences option is disabled?
Ans) This option is active only when you are disconnected from the Internet i.e. when you are offline
Q7) I get Runtime Error “Type Mismatch 13”
Ans) In case of this error please report it at gauravdhup@yahoo.com
Q8) I get Error older version of oleaut32.dll
Ans) Please install the latest version of Visual Basic Runtimes. You can download them from www.simtel.net or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q290887
Were You Able To Solve Your Problem. If Not Then Do not Hesitate For Support