Shimadzu Field Tech Support
Organize to Train Themselves
The following excerpts were contained in an open e-mail message to all field technical
support personnel from Mr. Rich DeMuro (Tech Support Specialist):
"A few of us field tech support folks have been discussing the best way to be
trained....
If you saw R. Nesson's [Shimadzu CTEC training manager] e-mail regarding training and are
worried as I am that the product will be the "same old stuff," you owe it to
yourself and your colleagues to speak out.
[We] have been discussing training ourselves relying on the specific expertise of each of
us.... Doing it this way.... We will not have to rely on the limited resources of Columbia
[Shimadzu's North-American corporate headquarters] which is the reason in-depth tech
support training has not been available before."
Shimadzu Tech Support.... FREE!
....do you really want it???
This page was last 12/31/00
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