Paul Milleson
Home:(209)785-0926
P/O Box 658 Copperopolis, CA 95228

OBJECTIVE: To work in Web-App Development, or as a LAN Administrator, Application Support Specialist, Field Technician, (or Management of Same).

EDUCATION: B. S. Industrial Technology - San Jose State, Business Minor, Philip Crosby Quality Program (TQM), Authorized Training in the following: ISO 9000, Novell Networking, Windows95, Cold Fusion, and Java. Strong familiarity with Front Page, NT Server and Client, IIs 4.0 Webservers, and increasing knowledge of JavaScript, and Applets.  Many years of experience using high level tools to push and pull data around, such as Reflex, Paradox, Microsoft Access, Information Access, and SQL Query Builder.

Experience

Configured Web Servers with Internet Information Server (IIS 4.0), Internet Locator Service (ILS), SQL Server 7.0, and Back Office Servers, with Message Server, and MS Exchange 5.5.Configured the Exchange Server to host Web-based Outlook, which enabled Web Access to Outlook, via Netscape or Internet Explorer, on the workstations. Contract was to include some Cold Fusion Development, however, funding was lost, and the project was terminated.

I supported an EOP (Electronic Order Process) Tool, written in VB.I was third level support of this App. and solved problems at the client and server side. I performed back-end database work and supported the Desktop Repair team with their toughest cases involving NT, Win98/95, Office97, Lotus Notes and the like.I also was responsible for Test Case Development for Y2K testing, on the Y2K version of HP’s standard purchasing application.

Oracle batch job repair, job launch and job monitoring, using Autosys, Concurrent Manager and SQL Scripts, as well as Lighthouse Alarm monitoring and response.A robust, online servicedesk application was used to make requests to and from our department.

Setup and Managed IIs 4.0 webserver for Intranet. Created all intranet content. Assisted Technical Support Techs whenever the specific service desk request was too hard for them, in all areas, including: failing MS Office Apps, Terminal Emulator failures or networking problems. Used FrontPage, Cold Fusion and Cold Fusion Studio for applications such as Living PhoneBook, HelpDesk Request System and department-specific content. Used Java Applets and Javascripts for fancy graphics, and created custom graphics and backgrounds using Microsoft Image Composer. Used CGI for online Message Board. Used Frames or Active Borders as needed, and also FrontPage Themes. Also installed and managed the eRoom Product from Instinctive, to manage living - sharable content with several departments.

Created a Printer Resources Web-Site (Using Frames), which contained ftp links for 65 different printer drivers, and detailed instructions for their installation, on any machine-type and any O.S. Performed network administration functions as well as desktop support for a campus of about 400 users on NT, Novell, Unix and Macintosh platforms. Office 97/95 was running on Windows 3.10, Win95 and NT platforms. Evaluated various software packages, and hardware devices, that have been just released by several of today?s top software and hardware manufacturers, on all three of the most common operating systems.

Assisted, and trained users on an enterprise wide network with 3500 workstations and 15 servers. Solved hardware, software, and network problems.Worked with both Novell, and NT networks, and Windows Workgroup peer-to-peer networks(Lan Manager). Installed and supported the following protocols and drivers: NDIS2/NDIS3(Msipx), Vlm, ODI Stack, Ipx/Netx, NetBEUI, Pathworks(Dec), NFS (Unix), and msTCP/IP-32. Have thorough knowledge of DOS, Windows, Novell and NT, as well as dozens of applications related to Email (Outlook, Exchange, CCMail, Microsoft), TCP/IP (Telnet, FTP, Ping, Netscape, Internet Explorer). Familiar with the entire msOffice Suite and the maintenance and failure modes there-of. Skilled in the use of Mcafee, Norton and Microsoft Anti-Virus software. Familiar with the Remedy and Clarify tracking programs.

Traveled around user sites to help with machine failure, network card replacement, login problems (there were 90 servers world-wide, Lan Cards = 3Com, Intel, Racal), application problems, and printing problems. Ran the helpdesk, as well as going to user sites to resolve problems involving printing, document security software, Wordperfect and Office. Set up a Novell server with Lotus Notes and a client machine, in order to read and search a Lotus Notes database that was acquired from a subpoena. Worked at the helpdesk, resetting users accounts, talking them through software problems involving logging in, CC-Mail, Lotus Notes, Terminal Emulators (Reflections), Microsoft Office Suite, and dispatched technicians.

Taught classes on the use of the typical office software that one might encounter in the electronic office of today. This included the Microsoft Office Suite as well as WordPerfect 5.1 - 6.1. Also repaired and maintained all of the computers in the center.

Details available upon request.

To Send Email to Me, Just click the Envelope, or if your browser isn't set-up for Email, use: paul_milleson@yahoo.com or the form below.  If you use the form below, when you hit "Submit" you will receive the following message: "Reply-to: No Return Email (Geocities WebMonitor mail) From: No Return Email (Geocities WebMonitor mail) To: paulmilo Subject: FORM results" This is a false message and can be ignored.

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