CORE: 92%
DOS\WIN: 83%
These
questions are right off my test, some may not be word for word,
but
they are pretty close. I wrote down the
questions immediately after
leaving
the test facility. I found the
dos\windows test to be the harder
of
the two, as had most other test takers.
Take your time on the questions,
some
are tricky and look to have two correct answers. There is ample time
to
complete it, it took me one hour to finish both tests and that included
reviewing
various answers.
Here's
what I used to study, A+ for dummies, various shareware A+ programs
which
I will list later. Brain dumps, reggies
site, http://ios.hypermart.net/Aplus/
and
http://www.enol.com/~bellows/index2.htm.
What
are the IRQ's for Coms 1, 2, 3, 4, LPT1, and LPT2?
Com
1 - 03F8 IRQ: 4
Com
2 - 02F8 IRQ 3
Com
3 - 03E8 IRQ 4
Com
4 - 02E8 IRQ 3
LPT 1 - 0378
IRQ 7
LPT
2 - 0278 IRQ 5
Coms
1 and 3 are logically joined
Coms
2 and 4 are logically joined
What
are the IRQ's for sound card?
IRQ
5
What
is the IRQ for the floppy drive?
IRQ
6
What
is the maximum files allowed in the root of a DOS system?
The
two closes choices were: 255 and
640. I chose 640.
What
is the definition of "Firmware" and where is it stored?
Stored
in ROM Chip, contains hardware and bios interface information from
the
manufacturer.
Can
be updated in most systems and components.
How
does windows access the contents of .CAB files?
Extract.exe
How
many devices can be attached to a narrow SCSI chain?
a)
7
b)
8
c)
6
d)
5
Tricky
question, did not mention if the SCSI controller was counted as a device.
I
chose 7 and assumed the controller took slot 8. I think I was wrong.
How
do you rename a windows directory or file?
Alternate
click (ie right click) select rename
How
do you view NIC properties?
Device
manager
Remember
that you can print a document by dragging it ICON and dropping it on the
ICON
of the printer.
Whats
the easiest way to install new or updated device drivers?
I
chose add new hardware route as there was not a choice pointing to device
manager.
If
you're having a problem printing ( something about the spool) what do you do?
Print
directly to printer.
What
is used to minimize sagging voltage?
UPS
How
many pins on a mouse connector?
9
serial port
A
sound card with a 15 pin female connector connects to?
a)
Modem
b)
Joy stick port
I
chose Joy stick
You
view the contents of a floppy then place a new floppy in the drive but you
still
see
the old floppys contents, what is the most likely problem?
Bad
floppy ribbon cable
How
many pins on a SCSI cable?
50
and 68
PC
boots up with floppy and not without, whats wrong and how do you fix it?
Format
the drive.
The
other choices were copying command.com to C: drive and a couple of others
copying
files to root. I chose format
What
is a proper win95 format file name?
xxxx.xxxx.xxxx was the correct answer, where
"xxx" were letters
What
is a proper dos filename?
a)
!dddd.ddd
b)
ddd*.ddd
I
chose a.
During
bootup, the hard drive light stays lit, what is the most likely problem?
What
loads the total system memory?
I
chose CMOS
One
question about parity errors, the answer was RAM
What
occurs if you leave the access covers of your PC open?
The
CPU can overheat
What
does CMOS stand for?
Complimentary
Metal Oxide Semiconducter
A
Win 3.x system has a lot of hard drive space, what can you do to optimize it?
a)
Make a perm swap file and let windows manage it
b)
Make a temp swap file
c)
Load smartdrive
I
chose smartdrive, I think the correct answer is a.
SCSI
must be terminated with?
I
chose resistors
What
is copied when you make a boot disk?
IO.sys,
msdos.sys, command.com, doublespace?
I
chose that
If
you are missing himem.sys will windows load?
No,
you will receive a error message and it will boot to a dos prompt
How
do you access your win95 computer is you forget your password?
a)
Rename password.bak to .w95
b)
Press cancel
c)
Press stop
I
chose a, probably wrong
What
chip has 168 pins?
DIMM
A
users application locks up, then win95 locks up, how do you recover with
minimum
data loss?
a)
CTL-ALT-DELETE and reboot
b)
CTL-ALT-DELETE, then select program
c)
Turn power off then on
I
chose c because the question said win95 locked up, so how can you access
ctl-alt-delete? Screwy question!
What
is the difference between EMI and ESD?
The
answer was you can recover from EMI
What
part of the printer is most sensitive to light?
Drum
Firmware
is like?
CMOS
ROM
What
does an invalid drive error on bootup mean?
I
can't remember the answers so you're on your own here.
When
servicing a monitor what do you not do?
Wear
a ground strap
Which
is 64 bit?
a)
286
b)
386
c)
486
d)
586
Which
motherboard supports a soft power off switch?
ATX
What
does no operating system on bootup mean?
I
don't remember the choices, you're on your own here.
What
must you do when you install a pcmcia card?
a)
configure jumpers
b)
Software enabler
I
chose software enabler
ISA
cards fit in?
a)
EISA
b)
PCI
c)
VL
d)
ISA
The
choices actually had 3 per choice, all had pci except one.
2
questions on checking a fuse with multimeter, a good fuse registers?
0.0
ohms
Remember
that PCMCIA hard drives are Type 3.
What
cables can you use for networks?
a)
SCSI
b)
Parallel
c)
Serial
d)
Null Modem
You'll
have to look the answer up yourself on that one.
What
controls, memory, lauching applications, files, I\O?
The
answer was kernal386.exe
What
is the most important factor to a customer when he is upgrading from windows
3.x
to windows95?
I
chose to save current current directories by installing inot the 3.x file
system.
What
is the printer maintenance station on a laser printer for?
I
didn't know the answer to this one.
What
is the purpose of WINS?
I
chose IP addressing?
What
is used to transfer files over the internet?
FTP
How
many pins on a IDE cable?
a)
34
b)
40
c)
50
d)
25
The
answer is 40
What
is the purpose of IRQs?
To
request the CPU's services
You
are in a terminal and want to dial 555-5555, what is the proper command?
a)
ATDT5555555
b)
ATH5555555
c)
ATZ5555555
The
answer is a
What
is the best battery choice for laptops?
Ni-Cad
A
virus is least likely to affect?
CMOS
What
does DOS=UMB mean?
Hell
if I know
You
have a piece of hardware that must be manually setup. What win95 setup choice
would
you select?
a)
Typical
b)
Portable
c)
Compact
d)
Custom
I
chose custom
Remember
that Win95 is a 32bit operating system
What
files can you examine if win95 fails setup?
Detlog.txt,
and setuplog.txt is what I chose
You
have a dos version error, remember to use setver.
Setver
is the answer.
What
is the extension of the registry backup copy?
.da0
How
do you run an application from win95 desktop?
Start,
program, and select the program you want was the answer
You
double click a program shortcut and nothing happens, what do you do next?
Alternate
(right click), the file and select properties make sure the path is correct
What
does safe mode load?
VGA,
mouse, one more thing that eludes me at the moment. No network drivers
Just
remember that when you have a problem, most times you'll want to boot into
safemode
to fix it. Safemode was the answer for
several questions.
What
is the main user interface for win95?
Explorer
A
red X in device manager means?
Device
is disabled
A
yellow exclamation point mean in device manager?
There
is a problem and the device is not working correctly
How
much is conventional memory?
640kb
Peer
to Peer means?
Every
computer accesses the other (this was the answer)
Remember
that CMOS contains the setup data used by BIOS
What
does Smartdrive /x mean?
The
answer I chose was disable write back caching
An
older BIOS had LBA support, do you need anything else to access over 540mb on
a
2 gig drive?
I
chose no
In
the printing process, what transfers the print from the drum to the paper?
I
couldn't remember, chose laser
Conditions
for ESD is highest when its?
Cold
and dry
Remember
parallel is DB25 female connector and serial is 9 pin or 25 pin male.
Were
is the SET TEMP = located?
Autoexec.bat
If
POST fails, what is the most likely problem?
Configuration
problem
Boot
sequence is?
IO.sys,
Msdos.sys, config.sys, command.com, autoexec.bat
What
is the purpose of himem.sys?
Allows
dos to use extended memory
Remember
that format A:/S makes a floppy bootable
Remember
that the command "mem" gives you info on your memory use
At
the absolute minimum, an emergency boot disk should contain?
IO.sys,
MSDOS.sys, COMMAND.com
ISDN
changes outgoing data from ?
a)
analog to digital
b)
digital to analog
The
answer is a
CD
ROM typically have the following interfaces?
a)
serial
b)
ide
c)
parallel
d)
scsi
e)
esdi
Answer
is B,C,D
What
do you check if you don't hear a single beep when you boot your system up?
Your
computer speaker has a problem
There
was a question about two cables being close together I think it was the printer
and
video. The answer was obvious - EMI
interference
Before
serviceing a CRT make sure it is?
Unplugged
Which
component stores an electrical charge?
Capacitor
A
parity error usually means a problem with?
Memory
ISA
id ____ bit ?
16
What
dos program can you run to see what serial ports are detected?
MSD
Remember
that sys command can also make a bootable floppy. I think it was sys a:
Which
file displays the dos prompt?
Command.com
Ok,
thats it. You need to know the printing
process of a laser printer besides just
what
the name of each step is.
I
think this is around 100 + questions directly off my test, there is only 140
questions
total. Yeeeha baby! go get em.<br>