I get to work and I'm a bit tired so I plug a thick hunk of
copper across the three phase supply and throw the switch. The room is plunged
into darkness as the circuit breakers trip and for once the machine room is
silent.
I like it.
I pop the phone off the hook and close the curtains on the
observation window. Now it's _really_ dark in there. I wouldn't be surprised
if someone had an accident in here..
I lift a couple of floor tiles up in the darkness and call our
maintenance contractors saying the mini popped the breaker again, then replace
the fuses in it with a couple of nails and short the power supply to ground.
You can't just hope for this sort of thing, you've got to MAKE it happen.
15 minutes later the engineer arives and falls down the hole.
I pop the floor tiles back on just as the System Manager (a new and very
thorough individual) comes in, telling me to watch out, someone could really
hurt themselves in the dark...
I nod & tell him that we can't really afford all the
downtime, and should I just throw the breaker and hope that there was no major
fault. After thinking about the negative publicity we're getting already, he
makes the last decision of his short career and tells me to go ahead.
Later, when the smoke clears I examine the smoking remains of
the mini. Not a pretty sight...
"Strange that the breaker jammed shut, isn't it?" I
say to our manager as he packs up the personal things in his office. "One
in a million chance. A pity that someone saw what you did and posted the whole
story to comp.misc. You'll be lucky to get a job managing a car computer after
all that publicity..."
I go back to the machine room and throw the rest of the
breakers to liven everything up, then login and start deleting users' email. I
spot an interesting off-the-record sexual proposition from our male consultant
to a member of the men's swim team which will make a good motd, so I copy it
there, modify root's owner name to be "Winker" and password to be
"ljkadlkajflkj" (then call the big boss to report a suspected
intrusion). Should be at least a couple of hours of login time before we can
sort that out. In the meantime, people are just going to have to read that
message... I realise the message has been read when I hear the gunshot from
behind the consultant's closed door.
I edit the online helpdesk information and change the phone
number to the System Manager's - he'll probably appreciate the extra calls at
such a sad time...
I hear another shot and realise he won't be answering any
calls today.
I put the phone back on the hook and flip today's excuse card.
"Poor power conditioning". Too plausible. "STATIC
BUILDUP". Still a bit too plausible for my liking, but I don't want to
run out of cards before the end of the year, so I decide to run with it.
The phone rings almost as soon as I've got "Top Gun"
in the video machine so I pause the video and put the phone on hands-free.
"I think I've bought a bad floppy disk"
"Yes?" I wonder if I've suddenly become the
consumer's watchdog?
"Well, I've got this disk and it won't format. All the
others in the box did so I thought I must have a bad disk"
"Why are you calling me about this?" I ask
"Well, the disk says guaranteed; where do I go to get a
replacement?"
Ah! Of course.
"Well, let's see. Are you sure it's the disk, and not
just some problem with static buildup?"
"Huh?"
"Static Buildup, you know, static electricity that's
passed from you to the computer"
"But I'm wearing a wrist strap!"
Around about now I realise I'm deep in dweeb country. Wrist
straps aren't fashion accessories in my part of town...
"Of course you are, but your average wrist strap has a 1
meg resistor in series with it, a _really_ poor earth. What you need is a
direct earth connection. Hang onto the frame of something that's earthed
properly."
"What, you mean like our stainless steel bench?"
"Excellent. Now, have you got a paper clip to discharge
the static with?"
"Hang on. Yeah"
"Ok, with your other hand, poke the clip thru the
ventilation holes at the back of the unit, and just touch the contact at the
end of the thick red wire."
"The one going to the power supply?"
"Yep, that's it"
"....Hey, isn't that the li... *kzzzzt!* *clunk*"
Another call solved by the helpdesk from hell...
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