17101 Dutton Rd, Gregory, Mich. 48137
Home Phone 517-851-7916
JOB OBJECTIVE Seeking a position as a Systems Communications Project Manager, Engineer, or Technician where my experience in the telecommunications field will be a valued asset. SUMMARY OF QUALIFICATIONS:
PROFESSIONAL EXPERIENCE:
Systems Management Supervisor: Managed installations, configuration, and documentation for a secure global data, voice, and video communications network supporting 5000-plus customers. Directed maintenance and installation for 40-plus technicians supporting a communications facility with 300-plus equipment racks. Reviewed engineering designs to integrate new projects with an existing $53M infrastructure. Monitored, tracked, and updated requirements to include initiating request actions for installation material and equipment. Established a documentation base-line that ensured quality, on-time installation of projects and reduced the average number of man-hours expended on troubleshooting circuit outages by more than 40%. (3 years experience)
NOC Shift Supervisor: Supervised team responsible for constant monitoring and technical support to a 9,000 sq ft communications facility and over 200 remote locations. Duties encompassed:digital low/high level multiplexers, digital voice switches, video teleconferencing, and local/wide area networks. Responsible for documentation, installation, and maintenance of new and existing DS-0, DS-1, DS-3 circuits, and OC-3/OC-48 traffic. Distributed work assignments, completed system verification, status reports and ticket tracking using HP Openview and Remedy. Initiated replacement of network links with high speed data connections increasing bandwidth by 50%. (3 years experience)
Facility Lead:Supervised personnel maintaining a campus environment cable plant and Dial Central Office supporting global voice and data communications. Maintained liaison with Defense Information Systems Agency, Department of Defense facilities, and commercial contractors. Main focal point in the transfer of 1200-plus circuits and systems from commercial O&M to a newly installed DoD base cable plant and dial central office. All transfers were completed with minimal impact to customers operations and saved an estimated $1M annually. (3 years experience)
Circuit Acquisition:Directed circuit and system activations, deactivations, and changes in accordance with DoD Telecommunications Service Orders. Additional duties: Defense Information System Network site coordinator, Assistant Defense Data Network site concentrator coordinator, and work center training. (2 years experience)
Systems Control Technician: Served in various organizations as a Technical Control Technician and Supervisor duties included circuit and trunk fault identification, isolation, repair, and restoral as well as test and evaluation, performance management, security management, and configuration management. (8 years experience)
EMPLOYMENT HISTORY: 2000 to 2001 WORLDCOM Manchester, Michigan
1994 to 2000 National Reconnaissance Office, USAF, Washington DC.
1989 to 1994 Base Central Test Facility, McGuire Air Force Base, USAF, New Jersey
1985 to 1989 606 Tactical Control Squadron, Basdahl Complex, USAFE, Germany
1984 to 1985
Air Force Communication Command, Scott Air Force Base, USAF, Illinois1981 to 1984 Det 1 2164 Comm Squadron, RAF Martlesham Heath, USAFE, England.
EDUCATION:
TRAINING
TECHNOLOGY AREAS