I am seeking a senior technical or management position providing opportunities to utilize my technical, project management and leadership skills.

I have fourteen years experience in the IT arena, primarily in Voice and Data Networking. Previously held positions as an Engineer, Manager and Director in a variety of environments. Responsibilities have included long and short-term planning, budgeting, project management, network design, directing technical managers, network security, customer relations, help desk management, NOC management, and technical support for internal and external customers.

Bachelor of Science Degree in Computer Information Systems, with a minor in Business from Regis University in Denver. Graduated Summa Cum Laude.

TCP/IP LAN/WAN Networking (Cisco CCNA)

IP/IPX Routing (EIGRP, RIP, OSPF, etc.)

Firewall and VPN Technologies

ATM, OC-3, OC-12, DS0, DS1

ISDN BRI, PRI

Cisco Routers and Switches

3COM Routers, Bridges and Switches

Bay Networks Routers and Switches

Tellabs 3xx, 4xx, and 53x Multiplexers

ADC Kentrox CSU/DSU’s

US Robotics Modems

Ascend Max 4000, 6000 Series

Cisco Works 2000

HP Openview

Netcool

Legacy protocols (HDLC/SDLC, async, etc.)

What’s Up Gold

Ganymede Chariot

Avesta Trinity

Lucent Definity, Datakit, and Switches

Windows 95/NT/2000 Workstation

Windows NT/2000 Server

CheckPoint Firewall 1

StoneBeat

TACACS+

SurfControl

Trend Micro Virus Wall

Black Ice Defender

SecurID

Ace Server

Microsoft Exchange

Oracle

Solomon

Remedy Helpdesk

McAfee Helpdesk

Microsoft Office Suite

PC Anywhere

Cisco Networking

Checkpoint Firewall

Lucent (Datakit and Billdats)

3Com

Bay Networks

Ascend

Hired to provide technical and managerial leadership to the staff responsible for internal IT support. Reviewed existing vendors and contracts, and identified multiple areas where cost savings could be realized while improving service to the internal customers. Reduced telecommunications costs by over 30% through negotiation of better rates. Further reduced dialup costs through implementation of VPN for remote access. Implemented international network access for traveling employees. Implemented wireless LAN and telephone system for small California office to eliminate cabling costs.

Following reductions in employee headcount, was re-deployed as an IT technician, responsible for all areas of IT support, including Help Desk, Desktop Support, E-mail and NT support.

Held position as Director of LAN/WAN and Voice Services beginning in August, 1999. Previously held positions in LAN/WAN management and LAN/WAN engineering. Temporarily held position of VP of IT Operations, leading 128 IT team members following the departure of the previous VP of IT Operations.

Was responsible for leading a team of four technical managers and twelve technicians supporting a network consisting of 84 locations nationwide. Services to internal customers included LAN/WAN networking, Remote Access, VPN, firewalls and network security, desktop and cellular phones, pagers, video and voice teleconferencing. Was also responsible for developing departmental budgets, vendor negotiations, project management, and engineering of technical solutions for internal and external customers.

Directed technical groups during periods of dramatic growth and demand for new technical solutions. In a twelve month period, my teams were able to increase the size of the IT LAN/WAN and Voice network by more than 25 percent while also implementing new technologies such as wireless LAN, a Gigabit Ethernet backbone conversion from ATM, VPN solutions, AT&T WOS (Wireless Office System) and a new Operational Support System networking solution.

Maintained an extremely low turnover rate among my direct reports and their subordinates by keeping their personal and professional needs a high priority. This was accomplished while increasing levels of reliability and implementing service level agreements with our internal user community. Managed an annual capital budget of over $15 million, and an annual salary budget of over $1 million.

Held positions as Manager of Network Control Center and as Technical Support Engineer. Duties included management of technical personnel, testing of circuits, troubleshooting equipment problems, technical support for external and internal customers, dispatching of maintenance personnel, and network documentation.

Responsible for monitoring, installation, troubleshooting and configuration of data communications and voice communications systems supporting military installations worldwide. Achieved rank of Sergeant, and received an Honorable Discharge. Granted Top Secret/BI security clearance.