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Contract Consultant Title - Migration Rollover Specialist/Help Desk

Contract Worked Dates: 11/17/1997 - 04/08/1998

Contract Range: 60 day contract with two extensions.

Contract Site Employer: Boeing Company North American

Contract Agent: McDonnell Douglas Technical Service Company

Site Supervisor: Roy Batson

Site Supervisor Title: Site Networking Manager

Site Primary Operating System: Microsoft Windows NT 4.0 - Exchange 5.0-5.5

Site Secondary Operating System: Novell NetWare 3.12 & Netware 4.1x

Site Network Properties: 100+ Servers - 2100 Nodes

• Diagnostics troubleshooting workstation migration and application problems using inter-operating protocol such as Novell IPX client, NetBEUI, IPX/SPX compatible, and Microsoft TCP/IP.
• Assist site-networking manager with installing and configuring infrastructure switch LAN expansion FDDI equipment.
• Implementing SMS and SNMP agents for workstation upgrades and troubleshooting help desk applications.
• Assist service center with main frame configuration issues during migration from Novell NetWare to Microsoft Windows NT on Compaq Proliant servers.
• Administrative WAN performance and failures, monitoring for network connectivity problems using HP diagnostic hardware/software and MAC address 'sniffers' workstations.
• Performed routine NDS clean up/data recovery/disk space allocation on NetWare servers, using VREPAIR and DSREPAIR utilities..
• Assist other Network Engineers with static TCP/IP assignments for HP direct shared resource laser printers during ROM hardware upgrades.
• Diagnostic troubleshooting on user's workstation TCP/IP access and remote configuration problems during main frame accessing, which used RUMBA software.
• Analyzing ABEND messages and print server failures by shutting down / restarting of network resources in computer room environment.
• Coordinate help desk liaison between network users and migration contractors while bridging multiple operating system.
• Assist end-users with e-mail migration problems on Enterprise LAN connections or referral to Exchange Administrator on account issues.

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