Bermira Gates

Address:     

2301 Godby Rd F-24 College Park, GA 30349; PO Box 17744 Atlanta, GA 30316

 

 

Phone:

Email:

404-749-6061

cuwinga@gmail.com

 

Education

2005

Masters of the Science, Library Science and Information Services,

Clark Atlanta University Atlanta, GA

1996

Bachelor of Arts, Business Administration,

Clark Atlanta University Atlanta, GA

 

2003- 2009 Current Contractual Projects:

 

Shepherd Center  Specialty Hospital                                                                                Georgia

Customer Satisfaction Survey Liaison/Customer Service Tech 

Contact patients to collect information about their daily service at the specialty hospital, using hand held computer on a Windows Office/Vista platform.   Meet with director of quality management and data specialist on the improvement of services at the hospital.    Knowledge of HIPAA guidelines.  Work in a Healthcare Environment.                                            

 

 

Certified Marketing Services/ Theatrical Entertainment Services                  New York & California

Field Reviewer

Perform data collection of mystery shopping, theatre assignments and merchandising. Administer assignments and schedule of commercial project. Maintain reports on customer and service representatives. Plan field assignments in the Western regions (Nevada and California). Produce reports online using interactive internet database.

 

 

Corporation for National Service and Community Service                                Tennessee

Grant Peer Reviewer

 Evaluate the grants of Tennessee Commission on National and Community Service AmeriCorps applications. Reviews and creates merit‑based scores for Americorps Community Based applications. Report summarize over the internet.

 

 

 ComputerCorps                                                                                                        Nevada

AmeriCorps Program Director/Grant Administrator

Supervise 12 (FTE) AmeriCorps and volunteer members involved in day-to-day computer warehousing projects. Formulate and carry out strategies in promoting and supporting effective partnerships. Provides leadership for implementing quality assurance through project monitoring.  Analyze program reports using Web Based Reporting System (WBRs).  Develop innovative and effective partnerships with community organizations and business.  Leverage private and public resources through grants and fundraisers.  Work and evaluate diverse community clients of Nevada Vocational Rehabilitation and Welfare to Work Programs with job situational assessments and training.



First Book-CUWIN                                                                                         Georgia & Nevada Chairperson/Fundraiser

Create public service announcements for media audience. Identify potential nonprofit organization in CUWIN. Distribute and review grant applications. Forward selected grant awards to First Book headquarters. Maintain relationship with recipient groups of book award. Review recipient book grant reports.

 

2005-2003 Past Contractual Projects:

2003 - 2005                                  Atlanta-Fulton Public Library                                Georgia

Intern Floater

Sort, file and shelve materials using the classification system.  Shelf reading and general pick-up.  Locate materials on hold and trace lists. Assist in the emptying of Bookdrops. Prepare materials for delivery and unpack delivery.

 

 

2002 - 2003                                   Corporation for National Service                           Georgia

AmeriCorps Vista Coordinator

Wrote public service announcements for media audience. Recruited college students to volunteer in the community. Organized leadership in community and campus organizations. Provided training workshops tools for students to use Motivated and encourage student leaders on college campuses. Coordinated Atlanta University student’s placement sites. Developed funding proposals by providing data and research.

 

 1990 – 2002                              Reynoldstown Revitalization Corporation             Georgia

Volunteer Consultant/Community webmaster/fundraiser

Developed and maintained organization newsletter/web site. Organized interface design concepts and site structuring. Created community newsletter and flyers. Researched grants to fund multiple projects.

 

1999 - 1995 Employment:

 

1999                                         University of Georgia                                                   Georgia

Network Specialist                               

Researched websites for Department of Agriculture to build a network to connect with the university system wide cooperative extension database.

 

 

 

 

1996-1999                                 AT&T/MediaOne (Comcast)                                     Georgia

Customer Contact Associate/Cable Modem Associate

Sold long distance as a marketing tool to increase internet telephony and cable sales. Coached customers on internet connectivity with MediaOne consumer and business cable modem products.

 

 

1994-1996                                 IRS (Internal Revenue Service)                         Georgia

Data Transcriber

Sorted mail for tax customers on a seasonal basis. Input data on tax returns.

 

 

1995                                            Clark Atlanta University                               Georgia

Computer Laboratory Technician Assistant

 

Assist students and faculty on the operation of Windows Operating System and the Internet. Produce reports on computer usage to Computer Laboratory Supervisor.

 

 1994-1995                                  Heakin Research/ Gwinette Place Mall                   Georgia

Marketing Researcher

Approach mall customers and surveys about products consumed. Interviewed customers on variety of name brand items. Collected data on new innovative products distributed by Fortune 500 companies.

 

1992-1993                                   Cash America Pawn                                          Georgia

Loan Officer

Sold gold and silver in retail atmosphere. Barter and trades materials for outsourcing of community goods. Gave loans to community residents to keep their cars and homes.

 

 

1990-2000                                        Reynoldstown                                          Georgia

Editor of Community Newsletter

Composed community newsletter and events for the Reynoldstown community in the heart of Atlanta, Georgia. Organize meetings with communities throughout the Atlanta and Decatur communities. Partnered with Colleges and Universities as well as National Nonprofits to bridge the gap between educations in the African American Communities Worldwide.

 

 

 

 

 

 

 

 

 

 

 

 

 

Honors & Awards

1997

MediaOne Community Service Award.,  Georgia

2004

Semi-Finalist WITI (Women In Technology Award)

Technology Association of Georgia.

2003

Hands On Atlanta- Social Entrepreneurship Award, Atlanta

2003

Daily Points of Light Award: HBCU Technology Award, Atlanta

2003

Daily Points of Light Award: CUWIN Available online here.

 

 

 

 

 

Years

 

 

 

2006-2007

 

 

 

 

Amounts/ Resources

 

 

 

$76,000    

 

 

 

 

Grants and Fundraiser Activity

 

 

 

ComputerCorps/AmeriCorps No Computer Left Behind Grant (Nevada)

2006

$2,500

National School Supply and Equipment Association (NSSEA),   A ED Advocacy Foundation Grant (Georgia)

 

 

2006

 

2006

 

 

2005

 

2005-2006

 

 

2003

 

$1,000

 

$2,500

 

 

$2,500

 

$2,000

 

(IGT) International Game Technology (Nevada) Computers Equipment

 

Borders Group and Waldenbooks Operation Peace Project (Georgia)

 

Lettie Pate Whitehead Grant Clark Atlanta University (Georgia)

 

 

FirstBook/CUWIN Project  Campus Advisory Board (Georgia)

 

Tavis Smiley Presents “Blacks In Technology Summit “ (Georgia)

 

 

Publications and Reports
 

Phillips, Bruce (2003), Winter Distinguished Black Colleges and University Graduate Career Communications Group. Available online here [1].

 

Deen, Lango (2003), Spring Atlanta College Forming Digital Community Career Communications Group. Available online here [1].

 

 

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