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Last Updated:
November 29, 1999


Won't Open the Dial-Up Networking folder

  • Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode Command Prompt Only from the Startup menu.

    For Windows 98, restart your computer, press and hold the CTRL key until the Windows 98 Startup menu appears, and then choose Safe Mode Command Prompt Only.

  • Rename the Wsock32.dll, Wsock32n.dll, Rnaui.dll, Msvcrt20.dll, and Rasapi32.dll files in the Windows\System folder (if the files exist). To do so, type the following commands at the command prompt, pressing ENTER after each line:

    cd \
    cd windows\system
    ren wsock32.dll wsock32.xxx
    ren wsock32n.dll wsock32n.xxx
    ren rnaui.dll rnaui.xxx
    ren msvcrt20.dll msvcrt20.xxx
    ren rasapi32.dll rasapi32.xxx
    ren rnaapp.exe rnaapp.xxx

  • Restart Windows normally.

  • Extract a new copy of the Wsock32.dll, Wsock32n.dll, Rnaui.dll, Msvcrt20.dll, Rasapi32.dll, and Rnaapp.exe files from your original Windows disks or CD-ROM

To Extract a new version:

  1. in windows 95, Start. Run, Type Command press OK.
    then type
    extract /a /y <CD Drive>:\win95\win95_03.cab <File name> /l C:\windows\desktop
    where <CD Drive> is the drive Letter for your CD Drive e.g. D, G, Q etc
  2. in windows 98, Start. Run, Type Command press OK.
    then type
    extract /a /y <CD Drive>:\win98\win98_22.cab <File name> /l C:\windows\desktop
    where <CD Drive> is the drive Letter for your CD Drive e.g. D, G, Q etc
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