1)Before a modem transmits, it send a:
a. RTS
b. DTR
c. DSR
d. RQS
e. TRX
2) RTS stands for:
a. ready to start
b. ready to switch
c. request to send
d. request to scan
3) Which comports use IRQ 4
a. com1 and com3
b. com1 and com4
c. com2 and com3
d. com2 and com4
e. com1 and com2
4) What is the i/o address for com1?
a. 3e8
b. 3bc
c. 5f8
d. 3f8
e. 008
5). A COM port is a _______ port.
a. parallel
b. serial
c. static
d. multi
e. scsi
6) Modems use ________________ transmission.
a. synchronous
b. asynchronous
c. timed interval
d. ata
e. bank
7) CDRom drives typically have which of the following interfaces? Select all that apply.
a. serial
b. parallel
c. ide
d. scsi
e. esdi
8). Your IDE CD-Rom drive is attached to the primary IDE adapter with your hard drive. How should its jumpers be set?
a. as a master
b. as a slave
c. as neutral
d. auto detect
e. to 001
9) What does MSCDEX.EXE do?
a. configures hard drives
b. it's a scsi driver
c. bios setup
d. It's a CD-Rom DOS driver
e. nothing, I just made it up
10)Your CDRom is not working. What is wrong?
a. the "v" switch in autoexec.bat is invalid
b. himem sys is not loadedthe device name is not the same in both files
c. the "m" switch in autoexec.bat is set too high
d. config.sys is not using the dos directory
e. mscdex is not loaded
11) You run a super wing-ding diagnostic program on your PC, and it reports that your hard drive, microprocessor, ram, and video card have seen better days. To resolve this problem you should:
a. replace each part one at a time, rerunning the diagnostic before replacing the next part.
b. check to see if you have a software problem
c. replace everything at once and rerun the diagnostic
d. get another copy of the diagnostic program
e. run an exhaustive memory check
12). Your PC has 2 SCSI devices, an internal SCSI harddrive and an external SCSI CDRom, which do you terminate? .
13). Which type of interface provides for the fastest data transfer?
a. IDE
b. SCSI
c. parallel
d. serial
e. ISA
14) You are about to install a second IDE hard drive in a PC that has only one IDE adapter. Your first hard drive will still be the boot drive. How should the second drive be configured?
a. as a master
b. as a secondary
c. as a slave
d. as a primary
e. as auto-select
15) On a flat data cable, a red or blue stripe means:
a. ground
b. high voltage
c. null connection
d. pin 1
e. that it's an IDE or SCSI cable
16) Which of the following would be considered an FRU? Select all that apply.
a. hard drive
b. system board
c. ram
d. DMA controller
e. level 2 cache simm
17)You have a PC with no video on a known good monitor. Pick the best order you should follow in tracking down the problem.
a. replace the video card, replace the monitor, replace the power supply, replace the system board, try a different monitor
b. check that PC and monitor are plugged in, check that monitor brightness is turned up, check that PC fan is running, remove all option cards
c. check PC supply voltages, replace video card, replace CPU
d. check that everything's plugged in, replace system board
e. check that everything's plugged in, replace hard drive, replace ram
18) You have an old PC that you decide to upgrade with a 1 gig IDE hard drive. You find that you can't configure cmos to see the entire hard drive. The best you can do is 540 meg. What is the fix?
a. get a newer PC
b. manually input the sectors, cylinders, and heads of the hard drive
c. put multiple partitions on the hard drive
d. make the bios think it's a SCSI drive
e. use a device driver that makes the bios see the drive as simply a block storage device, or upgrade the bios if possible
19)You have a PC with no video. Which of the following is LEAST likely to be causing the problem?
a. defective ram (bank zero)
b. defective microprocessor
c. crashed hard drive
d. loose video card
e. low AC outlet power
20). ESD is ___________.
a. electronic stasis device
b. electrostatic discharge
c. electric surge device
d. electronic system driver
e. forget it, I can't think of any more words for these letters
21) What is EMI? (uh, oh - here we go again)
a. electro-magnetic interference
b. electronic maintainence inquiry
c. Specification for BUS type
d. type of harddrive
22)You should never put floppy drives, hard drives, or even VCR tapes or cassette tapes on top of speakers (or near any other source of magnetism) because of:
a. RFI
b. EMI
c. EXE
d. FYI
e. IOU
23) Static electricity thrives is which type of environment?
a. cold and humid
b. warm and humid
c. warm and dry
d. cold and warm
e. cold and dry
24) Which is the most difficult environmentally to dispose of?
a. floppy drives
b. hard drives
c. power supplies
d batteries
e. system boards
25) What should you use to clean the plastic cover on your monitor or PC? Select all that apply.
a. alcohol
b. damp sponge
c. lint-free cloth
d. silicon spray
e. mild soap solution
26) What's the best way to protect your hard drive data?
a. regular backups
b. periodically defrag it
c. run chkdsk at least once a week
d. run scandisk at least once a week
e. run a regular diagnostic
27) A monitor's CRT (cathode ray tube) can pack quite a wallop of a charge even if it's been turned off for several days or more. Before you service a monitor, you must discharge the CRT using a tool specific for that purpose. Before you do the discharge, what must you do first?
a. make sure the monitor is not connected to a PC
b. make sure the monitor is unplugged
c. make sure the monitor is turned off
d. make sure the brighness is turned down
28) How long should a monitor be powered down before you attempt to work on it?
29) Which of the following are both input/output devices? Select all that apply.
a. modem
b. SCSI controller
c. keyboard
d. mouse
e. monitor
30) |
|
___|___
____
__
.
The above symbol represents:
a. DC voltage
b. AC voltage
c. ground
d. positive voltage
e. negative voltage
31) A motherboard generally requires how many volts to operate?
a. 10 - 20
b. 5
c. 150 - 300
d. 15 - 25
e. 12
32). Resistance is measured in units of:
a. ohms
b. farads
c. helids
d. amperes
e. volts
33) POST stands for:
a. positive operating system test
b. particle of static transfer
c. power on self test
d. printer online static test
e. printer online standard test
34) A parity error usually indicates a problem with:
a. memory
b. hard drive
c. hard drive controller
d. i/o controller
e. power supply
35). Type one PC cards:
a. are used only in desktops
b. are no longer being produced
c. are the thinnest of the PC cards
d. don't exist
e. have their own power source
36) Which IRQ is not available for an add-on card on an ISA bus?
a. 5
b. 10
c. 3
d. 4
e. 1
37) Your laser printer is on, you hear the fan running, but it won't print. What is the first thing you should check?
a. that all the cables are connected securely
b. that the correct print driver is installed
c. that the printer is online
d. that the printer has paper
e. that the printer is not jammed
38) On the PC side, the printer port is a:
a. 25 pin female serial connector
b. 15 pin female parallel connector
c. 25 pin male serial connector
d. 15 pin female serial connector
e. 25 pin female parallel connector
39) A numeric co-processor handles what function?
a. POST
b. Floating Point Calculations
c. Counts Ram
d. Data Processing
40)You plug a power supply's connectors onto the system board. You know you did it correctly because:
a. the two sets of black wires are facing the outside edge of the system board
b. the two sets of black wires are together in the middle
c. one set of black wires is outside, one is toward the inside
d. all are facing the power supply
41) Your customer calls with a "wobbly video display" What do you recommend that they try to do to fix it?
DOS/Windows
1). What DOS program can you run to see which serial ports are detected?
a. comdiag
b. MSD
c. command.com
d. SDET
e. serial.chk
2) Where you would you load the mouse driver mouse.sys?
a. config.sys
b. autoexec.bat
c. win.ini
d. io.sys
e. msdos.sys
3) What is a TSR?
a. test status request
b. terminate and stay resident program
c. take status request
d. token set ready
e. token steady route
4). You want to view the contents of autoexec.bat on the screen using the "type" command, but it scrolls by too quickly, what switch do you use to make it pause?
d. type c:\autoexec.bat|more
5) Smartdrv.exe can cache which of the following: (select all that apply)
a. hard drives
b. cd-roms
c. compressed hard drives
d. floppy drives
e. network drives
f. tape drives
g. video devices
6) Himem.sys must be loaded before loading emm386.exe.
a. true
b. false
7) You can run Windows 3.1 or 3.11 without loading himem.sys.
a. true
b. false
8) You must have himem.sys loaded before you can load DOS high.
a. true
b. false
9) To load DOS high you must place a statement in config.sys. It is:
a. loadhigh DOS
b. device=DOSHIGH
c. dos=high
d. lh dos
e. load dos high
10) Extended memory is:
a. paged memory
b. anything above 1024k
c. anything above 640k
d. anything accessed by rom
e. anything above 1 meg
11)What statement in config.sys will allow DOS access to unused UMBs?
a. device=DOSUMB
b. UMB=true
c. UMB=1
d. DOS=UMB
e. UMB=DOS
12) What DOS command shows which TSRs are loaded?
a. TSR-SHOW
b. DOSVIEW
c. LOADVIEW
d. MEM /c
e. hold down CTRL key and hit "T"
13) You wish to prevent people from changing the file foobar.txt hidden, what command do you use?
a. Attrib +r foobar.txt
b. Hide foodbar.txt
c. Attrib +s foobar.txt
14) Which provides the quickest data access time?
a. rom
b. ram
c. IDE hard drive
d. cd-rom drive
e. SCSI hard drive
15) In CMOS setup, if you enable Shadowing, what happens?
a. rom memory is minimized
b. rom is used instead of ram
c. rom memory is maximized
d. rom cannot be used by the bios
e. a copy of the bios is placed in ram
16) In order for EMM386.EXE to emulate expanded memory, you must load what into config.sys? Select all that apply.
a. device=emm386.exe
b. device=emm386.exe /noems
c. device=QEMM/ram
d. load emm386.exe
17) What device driver must be loaded in config.sys to enable power management on a laptop computer?
a. power.sys
b. power.exe
c. power.com
d. power.ini
e. power.bat
18) You wish to format and create a bootable diskette, from the c prompt what do you type? (select all that apply)
a. sys a:
b. sys c: a:
c. format c:/s:
d. boot /a
e. format a:/ s
19) As you soon as you see DOS starting, what key do you press to bypass the startup files?
a. F6
b. F5
c. F8
d. ESC
e. CTRL
20). What are the user configureable DOS startup files?
a. config.dos
b. config.sys
d. autoexec.bat
e. msdos.sys
21). As soon as you see DOS starting, what key do you press to step through the startup files?
a. F4
b. F5
c. F8
d. ALT
e. TAB
22) Your client gets a message "bad or missing command interpreter" Which of the following are possible reasons for the message? (select all that apply)
a. The client accidentally deleted windows
b The client accidentally deleted command.com
c. The client has copied over command.com from a different version of DOS
d. The client has accidentally deleted command.exe
23) "Loadhigh" or "LH" is used to load TSRs into upper memory. Where is this statement used?
a. config.sys
b. autoexec.bat
c. msdos.sys
d. io.sys
e. command.com
24) What command is used to partition a hard drive?
a. partn
b. fdisk
c. format
d. chkdsk
e. cp
25) You have a single hard drive that has an extended partition containing the two logical drives "D" and "E". You add a second hard drive. Which is correct?
a. second drive becomes "D", logical drives become "E" and "F"
b. second drive becomes "F", logical drives are unchanged
c. second drive becomes "D", logical "D" is deleted
d. second drive becomes "E", logical "E" is deleted
e. second drive becomes "F", both logical drives are deleted
26) Windows 3.1 is what type of environment?
a. multimedia
b. multitasking
c. virtual
d. enhanced
e. outdated
27) The Windows file system.ini contains primarily:
a. desktop and application settings
b. DOS parameters under Windows
c. Windows system settings and device drivers
d. Windows parameters used under DOS
e. used only by Windows 95, not Windows 3.x
28) To change your swap file settings, which one of these is correct?
a. go to file manager, swap file, virtual memory settings
b. go to program manager, virtual memory settings, swap file
c. go to control panel, 386 enhanced, virtual memory
d. got to control panel, swap file settings
e. got to control panel, virtual memory, settings
29) In config.sys, which loads drivers into upper memory?
a. loadhigh=
b. lh=
c. highload=
d. device=high
e. devicehigh=
30) What is a PIF?
a. programmed input file
b. programmed interrupt function
c. program information file
d. processed information files
e. programmed information format
31) Windows uses PIFs to set the following parameters for what programs?
a. DOS programs
b. Word for Windows
c. System files
d. Batch files
32)Is it possible to load himem.sys in config.sys with the statement: "devicehigh=himem.sys"?
a. yes
b. no, but it can be loaded high with "loadigh"
c. yes, but you must include the /LH switch
d. you cannot load himem.sys into upper memory
e. yes, but you must include the /H switch
33) Changing the order in which you load device drivers in config.sys can sometimes optimize memory by freeing up a larger block of the upper memory area.
a. true
b. false
34)Icons can be used -
Macintosh - yes there are Mac questions on the PC test~ but only 2
1) You get a dialog box on the screen with a bomb icon in it. This is because:
a. the Mac is overheated
b. you've got a problem with a program (crash)
c. you've got an application error
d. the Mac just detected a virus
e. you accidently hit the ESCAPE key
2) In determining the speed of Mac Memory, which is true?
Some other questions that I only vaguely remember
testing a 2 amp fuse with meter set at 20 reading should be
Know how to clean & what to use to clean:
plastic screen
printer roller