1. Before upgrading your operating system, you should first:
a. remove TSRs
*b. backup your hard drive
c. edit the startup files
d. run scandisk
e. run chkdsk
2. What DOS program can you run to see which serial ports are detected?
a. comdiag
*b. MSD
c. command.com
d. SDET
e. serial.chk
3. Where you would you load the mouse driver mouse.sys?
*a. config.sys
b. autoexec.bat
c. win.ini
d. io.sys
e. msdos.sys
4. Where would you place mouse.com or mouse.bat?
a. config.sys
*b. autoexec.bat
c. system.ini
d. io.sys
e. msdos.sys
5. What is a TSR?
a. test status request
*b. terminate and stay resident program
c. take status request
d. token set ready
e. token steady route
6. Where are most TSRs loaded?
*a. autoexec.bat
b. config.sys
c. tsr.sys
d. msdos.sys
e. you cannot load TSRs
7. Where is the "FILES=" statement placed?
a. there is no files statement
b. in autoexec.bat
*c. in config.sys
d. in msdos.sys
e. in command.com
8. Where is the "BUFFERS=" statement placed?
*a. in config.sys
b. in autoexec.bat
c. win.ini
d. system.ini
e. config.ini
9. Smartdrv.exe can cache which of the following: (select all that apply)
*a. hard drives
*b. cd-roms
c. compressed hard drives
*d. floppy drives
e. network drives
f. tape drives
g. video devices
10. Himem.sys must be loaded before loading emm386.exe.
*a. true
b. false
11. You can run Windows 3.1 or 3.11 without loading himem.sys.
a. true
*b. false
12. You must have himem.sys loaded before you can load DOS high.
*a. true
b. false
13. When DOS is loaded high it is placed in the HMA (high memory area). This is located:
a. between 640k and 1024k
*b. the first 64k above 1024k
c. anywhere in extended memory
d. anywhere in expanded memory
e. in the first UMB
14. To load DOS high you must place a statement in config.sys. It is:
a. loadhigh DOS
b. device=DOSHIGH
*c. dos=high
d. lh dos
e. load dos high
15. The reason you load DOS high is to:
a. optimize DOS to run faster
b. free up more extended memory
*c. free up more conventional memory
d. free up more expanded memory
e. avoid i/o conflicts
16. The upper memory area is located:
*a. between 640k and 1024k
b. above 1 meg
c. between 512k and 840k
d. anything above 1024k
e. between 1000k and 1024k
17. Extended memory is:
a. paged memory
*b. anything above 1024k
c. anything above 640k
d. anything accessed by rom
e. anything above 1 meg
18. Extended memory is managed by:
a. emm386.exe
b. DOS
*c. himem.sys
d. ram controller
e. rom bios
19. Expanded memory is:
*a. paged memory
b. anything below 1 meg
c. anything above 640k
d. anything above 1024k
e. between 640k and 1024k
20. Expanded memory is managed by:
a. himem.sys
*b. emm386.exe
c. DOS
d. rom bios
e. CPU
21. Conventional memory is:
*a. anything up to 640k
b. anything below 1024k
c. anything above 1 meg
d. only below 512k
e. anything between 640k and 1024k
22. By default, DOS will load where?
a. extended memory
*b. conventional memory
c. HMA
d. expanded memory
e. above 1024k
23. UMBs, or upper memory blocks are located where?
a. anything above 640k
b. anything above 1024k
*c. between 640k and 1024k
d. in conventional memory
e. in extended memory
24. What statement in config.sys will allow DOS access to unused UMBs?
a. device=DOSUMB
b. UMB=true
c. UMB=1
*d. DOS=UMB
e. UMB=DOS
25. What DOS command shows which TSRs are loaded?
a. TSR-SHOW
b. DOSVIEW
c. LOADVIEW
*d. MEM /c
e. hold down CTRL key and hit "T"
26. The DIR command shows a single directory listing. What switch is required to show the subdirectories inside the directory where you typed the DIR command?
*a. /s
b. /sub
c. /ds
d. /show all
e. there is none
27. You wish to see the hidden files in a directory and you type
"DIR /A:H". Does this work?
*a. yes
b. no
28. What two DOS commands lets you know the presence of hidden files?
a. chkdsk and scandisk
b. dir and scandisk
*c. chkdsk and dir
d. attrib and dir
e. chkdsk and attrib
29. What are the two hidden DOS system files?
*a. io.sys
b. command.com
c. os2.exe
*d. msdos.sys
e. io.com
30. Which provides the quickest data access time?
a. rom
*b. ram
c. IDE hard drive
d. cd-rom drive
e. SCSI hard drive
31. In CMOS setup, if you enable Rom Bios Shadowing, what happens?
a. rom memory is minimized
b. rom is used instead of ram
c. rom memory is maximized
d. rom cannot be used by the bios
*e. a copy of the bios is placed in ram
32. What does XMS refer to?
*a. extended memory
b. expanded memory
c. extra high memory
d. extra memory systems
e. has nothing to do with memory
33. What does EMS refer to?
a. extended memory
*b. expanded memory
c. enhanced memory standard
d. enhanced memory systems
e. has nothing to do with memory
34. Virtual memory is composed of ram and:
a. a rom sub-system
b. a bios extension
*c. a swap file
d. DOS extensions
e. himem.sys
35. Memory that is paged out to the hard drive is known as:
a. extended memory
*b. virtual memory
c. expanded memory
d. conventional memory
e. memory cannot be paged to the hard drive
36. Memory that is paged from extended memory addresses to a 64k window in the upper memory area is known as:
*a. expanded memory
b. extended memory
c. virtual memory
d. high memory
e. memory cannot be paged in this manner
37. In order for EMM386.EXE to emulate expanded memory, you must load what into config.sys? Select all that apply.
*a. device=emm386.exe
b. device=emm386.exe /noems
*c. device=emm386.exe /ram
d. load emm386.exe
e. load emm386.exe /noems
38. In addition to managing expanded memory, emm386.exe also manages the upper memory blocks.
*a. true
b. false
39. If you wanted to exclude the entire 64k upper memory block of the "C" segment from being used by DOS, which would you place in config.sys?
*a. device=emm386.exe x=C000-CFFF
b. device=emm386.exe /x /C
c. device=emm386.exe /C \X
d. device=emm386.exe /exclude C
e. device=emm386.exe /X,C000-CFFF
40. What device driver must be loaded in config.sys to enable power management on a laptop computer?
a. power.sys
*b. power.exe
c. power.com
d. power.ini
e. power.bat
41. You wish to make a diskette bootable. From the "C" prompt you type: (select all that apply)
*a. sys a:
*b. sys c: a:
c. sys boot a:
d. boot /a
e. sys /a: /boot
42. As you soon as you see DOS starting, what key do you press to bypass the startup files?
a. F6
*b. F5
c. F8
d. ESC
e. CTRL
43. What are the user configureable DOS startup files?
a. config.dos
*b. config.sys
c. dosstart.exe
*d. autoexec.bat
e. msdos.sys
44. As soon as you see DOS starting, what key do you press to step through the startup files?
a. F4
b. F5
*c. F8
d. ALT
e. TAB
45. Which statement is placed in autoexec.bat to halt its processing until a key is pressed?
a. stop
b. hold
*c. pause
d. interrupt
e. whoa
46. You have an older PC that may or may not require the double buffering option in SMARTDRV.EXE. What can you type at the DOS prompt to find out if it's needed?
a. smartdrv /double/?
*b. smartdrv
c. smartdrv /? /double-buffer
d. smartdrv /double-buffer
e. smartdrv /db-function
47. What is the switch to use with SMARTDRV to cause it to disable write-behind caching on all drives?
a. /no-wb
b. /cache:off
c. /c
d. /off
*e. /x
48. If SMARTDRV is not loaded you may reduce the number of allocated buffers in the "BUFFERS=" statement.
a. true
*b. false
49. What DBLSPACE switch is used to create a new compressed drive?
a. /compress
b. /automount
*c. /create
d. /mount
e. /size
50. In DOS 6.0, once a drive has been compressed using DBLSPACE, it cannot be uncompressed. However, DOS 6.2 and above allows for a compressed drive to be uncompressed. After you determine you have enough free space to "unravel" a compressed drive, what switch do you use with DBLSPACE to do this?
a. /undo
*b. /uncompress
c. /back
d. /restore
e. /unpack
51. Cross-linked files are files which erroneously claim the same cluster. Only one file can have the cluster, which means that fixing the problem will result in some data loss, but recovering one file is better than losing both. What DOS program "fixes" cross-linked files?
a. chkdsk
*b. scandisk
c. verify
d. unlink
e. link /repair
52. Which command makes a file read only?
*a. attrib +r "filename"
b. read_only +r "filename"
c. read_status /y "filename"
d. readonly /y "filename"
e. attrib /r "filename"
53. Which of the following file types are run simply by typing them at the DOS prompt?
a. sys
*b. exe
*c. bat
*d. com
e. dat
54. Which file displays the DOS prompt?
a. prompt
*b. command.com
c. io.sys
d. msdos.sys
e. prompt.com
55. An external DOS command is an executable file, such as XCOPY.EXE or ATTRIB.EXE. However, there are also internal commands that are not files, but are rather processed by COMMAND.COM. Which of the following are internal commands?
*a. copy
b. chkdsk
*c. dir
d. format
*e. chdir
56. You type a valid executable file that you know is on your PC, but get the error message, "Bad command or file name". What is wrong?
a. system files are corrupt
b. most likely a virus
*c. the file is in a directory not specified by the path statement
d. you typed an internal command used by a different DOS version
e. config.sys has been accidently deleted
57. "Loadhigh" or "LH" is used to load TSRs into upper memory. Where is this statement used?
a. config.sys
*b. autoexec.bat
c. msdos.sys
d. io.sys
e. command.com
58. What device driver is used to create a virtual (or ram) drive? [As a side note, in DOS 3.0 and some others, vdisk.sys was the device driver used]
a. vram.sys
b. virtual.sys
c. virtual.ram
d. ramdisk.sys
*e. ramdrive.sys
59. Which file contains the DOS kernel?
*a. io.sys
b. command.com
c. msdos.sys
d. config.sys
e. autoexec.bat
60. A cluster is the minimum file allocation unit. A cluster is composed of:
a. off-set code
b. conventional ram
*c. sectors
d. sections
e. clustettes
61. What command is used to partition a hard drive?
a. partn
*b. fdisk
c. format
d. chkdsk
e. cp
62. If you have data on a hard drive that you want to repartition, what should you do first?
a. run scandisk
b. run chkdsk
c. format
d. sys c:
*e. backup all files
63. You must have the statement "lastdrive=x", with x representing a drive letter,in config.sys if you have any drive letters beyond which letter?
a. C
b. G
c. H
d. M
*e. E
64. What is the largest partition size that DOS supports?
a. 4 gig
*b. 2.1 gig
c. 8.4 gig
d. 1500 meg
c. 640 meg
65. What command displays a disk's volume label?
a. label
b. disp /vol
*c. vol
d. label /vol
e. chk /label
66. What command changes or adds a volume label?
a. chg /label
b. vol
c. vol /add
*d. label
e. label /add
67. You have a single hard drive that has an extended partition containing the two logical drives "D" and "E". You add a second hard drive. Which is correct?
*a. second drive becomes "D", logical drives become "E" and "F"
b. second drive becomes "F", logical drives are unchanged
c. second drive becomes "D", logical "D" is deleted
d. second drive becomes "E", logical "E" is deleted
e. second drive becomes "F", both logical drives are deleted
68. What is the best way to store floppy diskettes?
a. flat on their side
b. standing upright
*c. in their original box
d. away from any bright light
e. not too close to the PC
69. Windows 3.1 no longer supports which mode that Windows 3.0 supported?
*a. real
b. standard
c. protected
d. 386 enhanced
e. 16 bit
70. Win.com supports a number of switches to force Windows to start in the mode selected. You enter win.com /s at the DOS prompt. How is Windows started?
a. safe mode
*b. standard mode
c. real mode
d. 386 enhanced mode
e. swap mode
71. The Windows file system.ini contains primarily:
a. desktop and application settings
b. DOS parameters under Windows
*c. Windows system settings and device drivers
d. Windows parameters used under DOS
e. used only by Windows 95, not Windows 3.x
72. Cooperative multi-tasking means that after a certain peiod of time, Windows takes control of the CPU from one application to give it to the next one waiting to run.
a. true
*b. false
73. The Windows swap file can exist on a compressed volume.
*a. true
b. false
74. To change your swap file settings, which one of these is correct?
a. go to file manager, swap file, virtual memory settings
b. go to program manager, virtual memory settings, swap file
*c. go to control panel, 386 enhanced, virtual memory
d. got to control panel, swap file settings
e. got to control panel, virtual memory, settings
75. Windows multitasking causes several interrupt requests to be sent to the CPU. What statement can you place in config.sys to increase the scratch-pad memory used for interrupt handling?
a. irq /m:1024
b. irq=m:4196
*c. stacks=9,256
d. winramirq=2048
e. the CPU doesn't need help handling IRQs
76. Your PC boots fine to DOS, but when starting Windows, your screen goes blank or is totally unreadable. You suspect that the proper driver is not installed for your video adapter. You decide you want Windows to startup using a standard driver which will work with your video adapter. What file do you edit to allow this?
a. win.ini
*b. system.ini
c. command.com
d. win.com
e. config.sys
77. Referring to #76, you locate the line in the proper file, which starts with "display.drv=". Now complete the statement to load that standard driver.
a. stdvideo.sys
b. svga.sys
c. vga.sys
*d. vga.drv
e. video.drv
78. Your video is not looking the way it should. You know you have the proper video driver loaded. You double check your config.sys file and find what missing?
a. device=video.drv
*b. device=ansi.sys
c. device=win.com
d. loadhigh=ansi.sys
e. load=video.sys
79. In config.sys, which loads drivers into upper memory?
a. loadhigh=
b. lh=
c. highload=
d. device=high
*e. devicehigh=
80. Real mode is:
a. the same as standard mode
*b. 8088/86 mode
c. used only in Windows
d. run on unix machines only
e. does not exist
81. What is a PIF?
a. programmed input file
b. programmed interrupt function
*c. program information file
d. processed information files
e. programmed information format
82. Which Windows file provides support for loading DOS programs?
a. win.com
b. pif.exe
c. win.ini
d. system.ini
*e. winoldap
83. Windows uses PIFs to set the following parameters for DOS programs: (select all that apply)
*a. start-up directory
*b. EMS memory
*c. XMS memory
*d. run in full screen or windowed
*e. exclusive
84. What does the file winoldap do?
a. provides Windows resources for DOS programs
*b. looks for the PIF for a DOS program
c. runs DOS programs in real mode
d. run DOS programs in standard mode
e. loads the Winhelper program for DOS applications
85. If you don't shut down Windows properly it can cause lost clusters. How are lost clusters recovered?
a. run chkdsk
*b. run scandisk
c. use the Windows backup program
d. use file manager
e. they can't be recovered
86. Is it possible to load himem.sys in config.sys with the statement: "devicehigh=himem.sys"?
a. yes
b. no, but it can be loaded high with "loadigh"
c. yes, but you must include the /LH switch
*d. you cannot load himem.sys into upper memory
e. yes, but you must include the /H switch
87. A GPF, or General Protection Fault is usually caused when an application tries to read or write to the memory space belonging to another application. Because almost no application is perfectly written, and because Windows itself is not perfect, there will be GPFs from time to time. However, there are things that can be done to reduce them. Select all the following which can help to do this:
*a. use the latest versions of himem.sys and emm386.exe
*b. run the latest version of DOS
*c. add more ram
*d. make sure the FILES= statement in config.sys is set to at least 50
*e. try a generic video or mouse driver to see if the new driver is to blame
88. If the DOS environment size is not large enough to handle all the DOS and Windows environment variables, Windows can lock up or produce GPFs. What statement do you place in config.sys to increase the DOS environment size?
a. dosincr=env /e:1024 /p
b. dos=env /e:1024 /p
c. shell=dos /1024 /e /p
d. winshell=dosenv /e:1024 /e /p
*e. shell=c:\dos\command.com /e:1024 /p
[GPF tips: sometimes errant applications will add giberish characters to win.ini and system.ini at the end of the file. Also, sometimes it helps to upgrade the PC's bios. Finally, you may want to defrag the hard drive(backup everything first!), and then change your swap file from temporary to permanent. If you are still having alot of GPF's you may want to run Norton's extensive memory checking utility to see if you have a bad memory chip. This test can take hours to complete. And as always, don't forget to check for a virus!]
89. In order for Windows to print, you must have a temp variable set.
*a. true
b. false
90. If you want to upgrade Windows 3.1 to Windows 95, and save all your application settings, you must:
a. install Win95 in a different directory than Win 3.1
*b. install Win95 in the same directory as Win 3.1
c. install Win95 in the DOS directory
d. install Win95 with the /old switch
e. install Win95 with the /DOS switch
91. You can't print from Windows. How can you test to see whether or not it's the printer at fault? Select all that apply.
*a. at a DOS prompt type "dir > prn"
*b. at a DOS prompt type "type c:\autoexec.bat > lpt1:"
c. at a DOS prompt type "print dir"
d. after a dir command, hit the prtscr key
e. edit the "print=" line in system.ini
92. You've got a couple of megs left on your hard drive, and now, all of a sudden, you can't print from Windows. Why?
*a. print manager needs hard drive space to spool print jobs until they're printed
b. Windows can't expand its swap file enough to service its print function
c. The Windows kernel doesn't have enough space to load the print driver
d. DOS shuts down the printer function to preserve space for itself
e. The DOS kernel turns off the Windows print function and loads its own smaller print functions
93. What is the Windows font type that consists only of line segments, and have no filled in areas?
a. bitmap
*b. vector
c. lined
d. outline
d. raster
94. Which font type is infinitely rescalable?
a. bitmap
b. outline
*c. vector
d. TIF
e. PCX
95. Which type of font is characterized by poor quality, fast, and small file size?
*a. vector
b. outline
c. bitmap
d. raster
e. lined
96. Which font type is composed only of dots on the screen?
*a. bitmap
b. outline
c. vector
d. matrix
e. plotted
97. Which file extensions indicate a bitmap type file? Select all that apply.
*a. BMP
*b. TIF
*c. PCX
d. TRX
e. PGM
98. The image in a bitmap file is also known as a raster image.
*a. true
b. false
99. Which font type combines the properties of both vector and bitmap?
*a. outline
b. matrix
c. plotted
d. fixed
e. sputtered
100. Truetype fonts are of which font type?
a. matrix
*b. outline
c. plotted
d. vector
e. truetype is not a font type
101. Changing the order in which you load device drivers in config.sys can sometimes optimize memory by freeing up a larger block of the upper memory area.
*a. true
b. false
1. According to Microsoft, what are the minimum hardware requirements to run Windows 95?
a. 486sx, 8 meg ram
b. 386sx, 4 meg ram
*c. 386dx, 4 meg ram
d. 386dx, 8 meg ram
e. 486dx2, 8 meg ram
2. What is the lowest version of DOS that will allow Windows 95 to be installed?
a. 3.1
*b. 3.2
c. 3.3
d. 4.0
e. 5.0
3. What are the two files that the Windows 95 Registry is composed of?
a. sys.com
b. reg.com
*c. user.dat
*d. system.dat
e. system.com
4. What are the two Windows 95 Registry backup files?
a. sys.bak
b. reg.bak
*c. user.da0
*d. system.da0
e. system.bak
5. What is the command file used to bring up the Registry editor?
a. regist.exe
b. editreg.com
c. redit.bat
d. openreg.exe
*e. regedit.exe
6. Select all the file systems that Windows 95 supports:
*a. vfat
*b. fat
*c. fat32
*d. cdfs
e. ntfs
7. You upgrade from Windows 3.1 to Windows 95, and now you can't see your program groups. Where can you find them on the Windows 95 desktop?
a. My Computer
b. Control Panel
c. Explorer
d. Start, Settings, System
*e. Start, Programs
8. Which Registry key stores all of the system settings?
*a. HKEY_LOCAL_MACHINE
b. HKEY_SYS_SETTINGS
c. HKEY_PC_SETTINGS
d. HKEY_LOCAL_COMPUTER
e. HKEY_SYS_LOCAL
9. Before you edit the Registry, you should make a backup copy, as any incorrect change can make your PC inoperable. Which command should you run from the Windows directory that will allow you to copy the Registry files?
*a. attrib -s -h -r [registry file]
b. attrib +s +h +r [registry file]
c. copy con [registry file]
d. debug /s /h /r [registry file]
e. just use the copy command
10. How can you change an object's icon?
a. left-click, change icon button
b. right-click, change icon button
*c. right-click, properties, short-cut tab, change icon button
d. open My Computer, click correcsponding drive letter, file, icon
e. open Registry, go to icon key, change icon
11. You are having problems when Windows 95 boots. How can you create a log file that records the events on bootup?
a. hit F5 as soon as Windows starts, then select the Log option
b. hit F5 as soon as Windows starts, then select Boot-Log option
*c. hit F8 as soon as Windows starts, then select bootlog.txt option
d. hit F2 as soon as Windows starts, then select Troubleshoot option
e. edit Registry to include a Log file on startup
12. Windows 95 doesn't need system.ini or win.ini, but it can still use them to support 16 bit Windows 3.x programs that can't access the Windows 95 Registry.
*a. true
b. false
13. Can you upgrade a Windows 95 PC to Windows NT?
a. yes
*b. no
c. yes, but only if you had DOS installed as well
d. yes, but only NT version 3.51
e. yes, but only if you run the NT_95 presetup program first
14. You are installing Windows 95, and it crashes or hangs during the hardware detection phase. What is a good way to figure out what happened?
a. look at crash.log
b. look at crashdet.log
*c. look at detlog.txt
d. look at detlog.log
e. look at crashlog.log
15. Which processor rings does Windows 95 use? Select all that apply.
*a. 0
b. 1
c. 2
*d. 3
e. 9
16. Which ring allows the greatest access to the CPU?
*a. 0
b. 1
c. 2
d. 3
e. 9
17. Most application run in which ring?
a. 0
b. 1
c. 2
*d. 3
e. 9
18. Most device drivers run in which ring?
*a. 0
b. 1
c. 2
d. 3
e. 9
19. You have several application running, and the one you are currently working on freezes up. What do you do?
a. reboot the PC
b. click "ignore" and work on the other apps
*c. CTRL-ALT-DELETE once, select the offending program, click "End Task"
d. CTRL-ALT-DELETE twice, control panel, programs, select, end
e. turn off PC, then back on again
20. What is the maximum number of characters that a file name can have, including its path?
a. 8
b. 25
c. 255
d. 256
*e. 260
21. You are having problems with your PC, and you want to start it in "Safe Mode", so that just the minimum configuration needed to run Windows 95 loads. How do you do this? Select all that apply.
*a. F8, select "Safe Mode"
*b. F5
c. F4
d. press ALT-S as soon as Windows starts
e. type Win95 /s at a DOS prompt
22. Windows 95 gives you the opportunity to create a startup disk when you install it. However, if you skip it during installation, how can you create one later?
a. open "My Computer", select startup disk
b. go to System, Programs, Startup
*c. go to control panel, add/remove programs, startup disk tab, create
d. go to control panel, startup disk, create
e. go to Explorer, select startup disk, create
23. You install a super-wing-ding video card and driver, but your display hasn't changed. How is the display changed? Select all that apply.
*a. right-click desktop, properties, settings
b. start, programs, video, utilities, settings
c. start, Explorer, video, settings
d. edit video settings in system.ini
*e. left-click start, settings, control panel, display
24. From what part of Windows 95 can you view device properties or remove them completely?
a. control panel, devices
*b. device manager
c. system, settings
d. explorer, devices
e. devices in "My Computer"
25. The Windows 3.1 File Manager has been replaced by what in Windows 95?
a. Program Manager
b. Device Manager
c. System Manager
*d. Explorer
e. Control Panel
26. If you delete a file from a windows on the Windows 95 desktop, how can you get it back?
a. run undelete from a DOS prompt
b. run 95undel from a Windows 95 command line
*c. look in the Recycle Bin
d. run recover.exe
e. you can't get it back
27. To install Windows 95 over a network, what is the best way to do this?
a. win /a
b. win /n
*c. netsetup
d. netinstall
e. it can't be done with Windows 95
28. Without the Plus pack, how large can you create a compressed drive using Windows 95 drvspace?
*a. 512 meg
b. 1 gig
c. 2.1 gig
d. 4 gig
e. 8 gig
29. To install Windows 95 from DOS, what is the minimum amount of conventional memory required?
a. 350k
*b. 470k
c. 512k
d. 640k
e. as long as DOS loads, Windows 95 can install
30. Bus emumerators build the hardware tree on bootup. Which two bus enumerators are not included with Windows 95?
a. SCSI
b. IDE
*c. VLB
*d. MCA
e. ISA
31. "Hot Docking" means that:
a. power must be off to remove\install a device
*b. power can be on to remove\install a device
c. a warm boot must be done before a device is removed\installed
d. a hot boot must be done before a device is removed\installed
e. the power supply shuts down upon reaching a certain temperature
32. How are IRQ, DMA, and I\O port information displayed? Select all that apply.
*a. start, settings, control panel, system, device manager, double-click computer
*b. right-click "My Computer", properties, device manager, double-click "My Computer"
c. run MSD
d. run Explorer, system, properties, settings
e. view the System key in the Registry
33. You have trouble printing from Windows 95. What is one of the first things you should do?
a. reinstall the printer
b. reload the print driver
*c. disable EMF spooling
d. disable EPP port
e. disable ECP port
34. How do you create a shortcut? Select all that apply.
*a. from Explorer, right-click a run file and drag it to the desktop, then select "create shortcut".
*b. right-click desktop, select new, select shortcut
c. run shortcut.exe
d. control panel, create shortcut
e. control panel, system, settings, shortcuts
35. You name a file "This is my file". How is the file name displayed from the DOS prompt?
a. thisismy.fil
b. thisis.myf
c. this.ile
*d. thisis~1
e. this_is_my_file
36. Can Windows 95 dual boot with NT?
*a. yes, but only if Windows 95 is installed first
b. yes, but only if NT is installed first
c. yes, but only in a network
d. yes, but only NT 5.0
e. no
37. You want Windows 95 to go straight to a DOS prompt as soon as it boots. Which file must you modify to accomplish this?
a. command.com
b. system.dat
c. system.ini
*d. msdos.sys
e. io.sys
38. Referring to question 37, which statement must you place in the file?
a. no_graph=1
b. graph.sys=0
*c. bootgui=0
d. bootdos=1
e. boot.sys=1
39. When you start Windows 95 in MSDOS mode, what happens to Windows?
a. it runs in the background
b. it goes into "sleep mode"
c. it runs minimized on the Task Bar
*d. it is unloaded from memory
e. nothing
40. You usually run Windows 95 on your computer, but one day you left a bootable DOS 6.22 diskette in the floppy drive. You let it bootup DOS, and decide to defrag your hard drive using DOS 6.22. What happens to your Windows 95 long file names?
a. they are stored in the TEMP directory.
*b. they are gone
c. they are compressed until Windows 95 is run again
d. they are hidden
e. they are given a "dos" extension
41. In Windows 95, where do you disable write-behind caching?
*a. system properties, performance, file system, troubleshooting
b. device manager, settings, caching
c. boot drive properties, caching
d. system properties, caching, settings, disable
e. it must be done from a DOS prompt
42. How do you map a drive letter to a network share? Select all that apply.
*a. double-click the Network Neighborhood icon, highlight an object in its dialogue box, select the file option, click "Map Network Drive"
b. control panel, double-click the network icon, click "Map Network Drive"
*c. right-click the Network Neighborhood icon, click "Map Network Drive"
d. start, settings, map
e. this can only be done with NT or Novell
43. You have a network card with only one connector, which looks like a place to plug an oversized phone cord. What type of card is it?
a. token ring
b. decnet
c. banyan
*d. ethernet
e. fiber optic
44. You have a network card with the connector in question 43, and it also has a 15 pin female connector, the pins being in two rows. What type of card is it?
*a. ethernet
b. token ring
c. arcnet
d. dlc
e. it is not a network card
45. You have a network card with the connector in question 43, and it also has a 9 pin female connector. What type of card is it?
a. ethernet
*b. token ring
c. fiber optic
d. ipx/spx
e. fddi
46. Twisted-pair cable uses what type of connector?
a. RJ-11
b. XT-20
*c. RJ-45
d. RJ-50
e. RP-21
47. Thinnet coaxial cable uses what type of connector?
a. RJ-45
b. AUI
c. MSAU
d. XR-2
*e. BNC
48. Thick Ethernet cable uses what type of connector? Select all that apply.
a. RJ-45
*b. AUI
c. DIX
d. DB-15
e. BNC
49. What is attenuation?
a. cable noise
b. cable shortage
*c. loss of signal strength
d. unwanted signals on the network
e. analog interference
50. What is used to boost a digital signal?
a. amplifier
b. digi-booster
c. multiplexer
*d. booster
e. repeater
51. What is used to boost an analog signal?
*a. amplifier
b. multiplexer
c. booster
d. repeater
e. demodulator
52. What is the maximum length of twisted-pair cable before a signal booster is needed? Select all that apply.
a. 25 meters
*b. 100 meters
*c. 328 feet
d. 1000 feet
e. 500 meters
53. What is 10baseT?
*a. specification for twisted-pair cable
b. specification for cable terminators
c. 10 megawatt transceiver
d. specification for digital transmission
e. 10 Mhz analog transfers
54. What is the maximum length of thinnet cable before a signal booster is needed?
*a. 185 meters
b. 500 feet
c. 1600 feet
d. 1000 feet
e. 1 mile
55. 10base2 is specification for Ethernet thinnet coaxial cable. What is the specification for thick Ethernet?
a. T-base100
*b. 10base5
c. 50base10
d. 100baseT
e. 50baseT
56. What is the maximum length of thick Ethernet cable before a signal booster is needed?
a. 500 feet
*b. 500 meters
c. 1000 feet
d. 1000 meters
e. 2 miles
57. What is the IEEE specification for Ethernet?
a. 802.1
b. 802.2
*c. 802.3
d. 802.4
e. 802.5
58. What is the IEEE specification for Token Ring?
a. 802.1
b. 802.2
c. 802.3
d. 802.4
*e. 802.5
59. What are the characteristics of FDDI? Select all that apply.
*a. dual ring
*b. token passing
*c. beaconing
*d. 100 megabits per second data transfer
*e. uses fiber-optic cable
60. You wish to join a Token Ring segment with an Ethernet segment. What can you use to do this? Select all that apply.
a. repeater
b. bridge
*c. router
*d. gateway
e. you cannot join token ring with ethernet
61. You wish to connect your NT based LAN to an AS400 machine(main frame). What can you use to do this? Select all that apply.
a. repeater
b. bridge
c. router
*d. gateway
e. you cannot connect PCs with mainframes in a LAN.
62. A LAN is a local area network. A WAN is a wide area network. Which of the following qualifies as a LAN? Select all that apply.
a. several stand-alone computers on the same floor in a building
b. one computer in Atlanta and one in Amarillo connected through an ISDN line
*c. two computers on different floors in a building linked with an Ethernet connection
*d. One computer and two HP JetAdmin printers connected by an active hub using the DLC protocol
*e. One NT server and one Windows 95 client connected by a direct cable connection
63. OSI stands for open systems interconnect. These are the layers in this network model:
7. application
6. presentation
5. session
4. transport
3. network
2. data link
1. physical
64. At which OSI layer do repeaters operate?
a. session
*b. physical
c. data link
d. network
e. transport
65. At which OSI layer do bridges operate?
a. physical
b. session
*c. data link
d. transport
e. application
66. At which OSI layer do routers operate?
*a. network
b. data link
c. presentation
d. transport
e. physical
67. At which OSI layer do gateways operate?
a. network
b. session
c. physical
d. data link
*e. application
68. Which of the following protocols are routable? Select all that apply.
a. netbeui
*b. DLC
*c. Decnet
*d. IPX/SPX
*e. TCPIP
69. Network protocols are installed much the same way device drivers are in Windows 95. When a protocol is installed, it is bound to the network card's driver. This process is called "binding". The binding order can affect a network's efficiency. Your most used protocol on a network should be installed:
a. last
*b. first
c. last, unless it's TCPIP
d. first, unless it's TCPIP
e. doesn't matter if it's a slow protocol
70. DHCP stands for dynamic host configuration protocol. If you have a DHCP server, this means that configuring client IP addresses:
a. becomes much more complicated
*b. is automatically done by the DHCP server
c. requires only the subnet and DNS addresses
d. requires only the default gateway
e. requires only the WINS server IP
71. You are using the IPX/SPX protocol on your network, and your newly installed Windows 95 PC won't connect to any of the servers. All the hardware checks out fine, and all the drivers are properly loaded. All the cable connections check out fine. What is probably the problem?
a. the servers are not running IPX/SPX
b. the network drivers on the servers are corrupt
*c. check the frame type on the Windows 95 PC
d. install TCPIP on the servers
e. install TCPIP on the Windows 95 PC
72. Most network problems occur at which OSI layer?
a. network
b. transport
c. data link
d. session
*e. physical
73. Which network troubleshooting tool tests cables for breaks, crimps, or shorts?
*a. TDR
b. protocol anyalizer
c. network monitor
d. digital multimeter
e. analog multimeter
74. What is the smallest unit of data transfer over a network?
a. data bit
b. byte
*c. packet
d. data package
e. megabit
75. The internet uses which network protocol?
a. IPX/SPX
b. LAT
c. ATM
d. Netbeui
*e. TCPIP