Name Company Title Decision Maker Yes No Phone Number
Email address
Less than 100 100 - 250 employees 250 - 500
employees more than 500
2. What is the average amount of your revenues ?:
Below 1 million
50 to
99.9 million
more than 1 Billion
1 to 9.9 million 100 to 499.9 million
10 to 49.9 million 500 to 999,9 million
3. Which industry segment are you considered a member:
Telecommunications
Chemical
Manufacturing
Financial Services
Consultancy
non prfit organization
Others, please describe
4. In which countries do you have branches or subsidiaries:(choose all that apply)
Belgium
France
Germany
Ireland
Italy
The Netherlands
Spain
United Kingdom
Others, please specifiy :
5. Where is your Information Technology decision making located?
Belgium
France
Germany
Ireland
Italy
The Netherlands
Spain
United Kingdom
Others, please specifiy :
6. How much is your company budget for data telecommunications? (in U.S Dollars)
Less than 500.000 10 million to 49.9 million 500 million to 999.9 million
500.000 to 999.999 50 million to 99.9 million more than 1 Billion
1 million to 9.9 million 100 million to 499.9 million
7. Does your company implement corporate intranet?
Yes (Skip questions 12,13, and 14) No (If no, proceed to question 12)
8. Which technology type is currently used to communicate with your branches?
Leased line
ATM
Frame Relay
X.25
Native IP
Others (Please specify)
9. Who is your current service provider?
10. How would you rate your current system?
Weak Average Strong
| a. Security | 1 2 3 4 5 |
| b. Coverage | 1 2 3 4 5 |
| c. Price | 1 2 3 4 5 |
| d. Flexibility | 1 2 3 4 5 |
| e. Speed | 1 2 3 4 5 |
| f. Easy to manage | 1 2 3 4 5 |
| g. Operating cost | 1 2 3 4 5 |
| h. Reliability | 1 2 3 4 5 |
| i. Service | 1 2 3 4 5 |
| j. Scalability | 1 2 3 4 5 |
11. Which aspects of your system should be improved?
Needs Some needed Improvement
improvement improvement not needed
| a. Security | 1 2 3 4 5 |
| b. Coverage | 1 2 3 4 5 |
| c. Price | 1 2 3 4 5 |
| d. Flexibility | 1 2 3 4 5 |
| e. Speed | 1 2 3 4 5 |
| f. Easy to manage | 1 2 3 4 5 |
| g. Operating cost | 1 2 3 4 5 |
| h. Reliability | 1 2 3 4 5 |
| i. Service | 1 2 3 4 5 |
| j. Scalability | 1 2 3 4 5 |
12. Do you plan to implement a corporate Intranet?
Yes No
13. Do you intend to
Fully outsourced Partially outsource Do it internally
14. What is the time frame for implementation of a new system?
Within the next 6 months
Within 7 to 12 months
Within 13 to 18 months
Within 19 to 24 months
Within 25 to 36 months
more than 37 months
15. What features are important in implementation an Intranet?
Not important Somewhat important Very important
| a. Security | 1 2 3 4 5 |
| b. Coverage | 1 2 3 4 5 |
| c. Price | 1 2 3 4 5 |
| d. Flexibility | 1 2 3 4 5 |
| e. Speed | 1 2 3 4 5 |
| f. Easy to manage | 1 2 3 4 5 |
| g. Operating cost | 1 2 3 4 5 |
| h. Reliability | 1 2 3 4 5 |
| i. Service | 1 2 3 4 5 |
| j. Scalability | 1 2 3 4 5 |
16. Do you have dial-in capabilities?
Yes (Skip questions 19,20, and 21) No (Proceed to question 19)
17. What type of dial-in capabilities do you have?
18. How would you rate the following features of current dial-up system?
Weak Average Strong
a. Security 1 2 3 4 5 b. Coverage 1 2 3 4 5 c. Price 1 2 3 4 5 d. Flexibility 1 2 3 4 5 e. Speed 1 2 3 4 5 f. Easy to manage 1 2 3 4 5 g. Operating cost 1 2 3 4 5 h. Reliability 1 2 3 4 5 i. Service 1 2 3 4 5 j. Scalability 1 2 3 4 5
19. Do you plan to implement dial-in capabilities?
Yes No
20. Do you intend to
Fully outsourced
Partially outsourced
Do it internally
21. What is the time frame for implementation dial-up capabilities?
Within the next 6 months
Within 7 to 12 months
Within 13 to 18 months
Within 19 to 24 months
Within 25 to 36 months
more than 37 months
22. What is the type of pricing structure would you prefer?
Fixed monthly charge
Based on usage hours
Others (please specify)
23. Which definition of IP-VPN fits more with your understanding of the technology
IP-VPN is corporate Intranet using IP
IP-VPN is a corporate Intranet through an Internet Service Provider (ISP)
IP-VPN is a private network in a public network such as the Internet
IP-VPN is a secure connection on the Internet
IP-VPN is a dial-up service
24. What is your level of expectations for IP-VPN based on the following features?
Not important Somewhat important Very important
| a. Security | 1 2 3 4 5 |
| b. Coverage | 1 2 3 4 5 |
| c. Price | 1 2 3 4 5 |
| d. Flexibility | 1 2 3 4 5 |
| e. Speed | 1 2 3 4 5 |
| f. Easy to manage | 1 2 3 4 5 |
| g. Operating cost | 1 2 3 4 5 |
| h. Reliability | 1 2 3 4 5 |
| i. Service | 1 2 3 4 5 |
| j. Scalability | 1 2 3 4 5 |
25. Compared to your current technology, what are your pricing expectations for IP-VPN?
Less than 5 %
More than 5 %
6 % to 10 % lower
6 % to 10 % higher
More than 10 % higher
26. Which type of coverage do you need?
Global/ worlwide
National
Local