richards resume

Richard T. Gillis

E-Mail richard_gillis@hotmail.com

Computer Service Engineer

Over twenty years of hardware experience in the planning, installation, remedial, and preventative maintenance of computer systems at customer locations.

My strong points are:

Technical knowledge of large mainframe CPU's and related peripherals.
Experience with PC systems and networks.
Able to work under stress.
Capable to work in teams or alone.
Dedicated to the task until it is completed.
Excellent customer relations

PROFESSIONAL EXPERIENCE

SERVICE& DATA PROCESSING, Brussels, Belgium
1994 - 1996

Customer Engineer for PC installation's and Networks.

HITACHI DATA SYSTEMS, Brussels, Belgium (National Advanced Systems, ITEL Europe Corporation)
1976 - 1994

Senior Customer Engineer for IBM compatible CPU's and peripherals.

XEROX Corporation, Chicago Ill., USA
1973 - 1976

Customer Engineer for SIGMA and XEROX computer systems.

PHILIPS DATA SYSTEMS, Chicago Ill., USA
1972 - 1973

Customer Engineer for P350 series office computer.

Professional Accomplishments:

Lab Instructor on CPU's at Frankfurt training center.
Country Specialist on MainFrame CPU's and disk drives.
Responsible for Field Engineering Changes.
Planning of spares usage.
Temporary responsible for administration of spares and shipping.
Developed spares control program using FOCUS database software.
Responsible for a PC based remote monitoring system for Hitachi equipment.
Installation of Novell and Microsoft Windows Network.
Installation of PC operating systems, MS DOS, Windows, et IBM OS2.
Installation of various applications for PC, MS Office, Wordperfect, Lotus etc.
Upgrade and repair of various PC's, both hardware and software.

EDUCATION

North Central Technical Institute, Wausau WI, USA

Associate Degree in Industrial - Service - Engineering Technology, Electronics Major.

LANGUAGES

English mother tongue with a working knowledge of French.

PERSONAL DATA

Married to a Belgium National, 2 children

Birthdate, January 17, 1949

Return to Top