James R. Viswasam jrviswasam@hotmail.com W: 510-580-3849 H:510-490-7732 _____________________________________________________________________________________ Professional summary: Ten years of experience in System Administration and Network support. Have good experience in managing resources, projects and documentation. A dedicated problem-solver with excellent analytical, communication and inter-personal skills. Great team player. Skills: Hardware: Compaq (DEC ) Alphaservers, SUN Servers, RAID Array, IBM midrange servers, DataGeneral systems and PCs O/S: DEC Tru64 Unix, Solaris, DEC OpenVMS, Cluster, Windows NT, DG OS/VS DBMS: Informix 7.30.UC7 , Oracle, M database (ISM Mumps) Tools: Sitescope, Vantive, CA Polycenter, Ciscoworks, SUNnet manager, HP Openview Languages: Shell scripting, DCL scripting, Assembly Application: Netscape Enterprise Server, Actuate, Networks: TCP/IP, DNS, NIS, SMTP, FTP, DECnet, Cisco Routers Project Details: Employer: Zeneb, Inc Dec 1997 - till date Client: PacifiCare Health systems, Los Angeles Nov 2001 - Feb 2002 Description: System administrator - Support a large and complex data center with over 50 servers including DEC Alpha servers, VAX running OpenVMS, Tru64 Unix and SUN servers with Solaris * Maintained Tru64 Unix and VMS servers for a large data center. * Carried out system management task, managed backups using SLS. * Monitored disk subsystems for capacity growth and fragmentation using tools and scripts and proactively implemented solutions. * Monitored and reported system performance and performed tuning. * Wrote and reviewed scripts for job automation Environment: DEC Alpha servers, VAX, Unix servers, and network equipments. OpenVMS (V7.2,7.1,6.2), VAX/VMS (V7.2,7.1), Tru64 Unix 4.0F, Autosys, ScheduleIT, SLS. Position: System Administrator Client: WebMD Corporation, Santa Clara. May 1999 - Oct 2001 Description: Netops administrator - Maintain Servers, networks in a 24 x 7 data center. Contribution: * Installed and supported system and application software packages on SUN solaris * Monitored, tested and validated functionality and availability of the web-based applications. * Created and ran system and SQL scripts to automate processes and managed system backup using Legato. * Monitored and analyzed database logs for database problems, devised operations procedures and mentored analysts. Environment: SUN ES, SPARC and UltraSparc Servers, RAID arrays, Routers and other network equipments, NT servers. SOLARIS 2.6, Informix, Microsoft NT, Netscape Enterprise Server. Client : BTPSO, San Francisco. Dec.1997 - Jan.1999 Description: System administrator - Maintained a cluster of DEC Alphaservers and a WAN that connects to hospitals and physician offices. Contribution: * Maintained system, database and network, provided support to internal/external customers and managed systems security. * Set up system monitoring, monitored, analyzed and reported performance. * Designed and maintained specialized system scripts for automating tasks and scheduled system and database backup. * Coordinated and implemented projects and resolved system and database issues for Help-Desk. * Carried out major upgrades of hardware,VMS, IDX and database. Managed the data center including the installation of a new UPS and circuits. * Reviewed vendor contracts and saved money in the annual maintenance contracts. Environment: DEC Alphaserver 4100 systems in a Cluster, HSZ80 with ESA10000 RAID array, SUN servers, peripherals and netowrk. Solaris, OpenVMS 7.1, NT, ISM (Mumps) Database V 6.0, DECnet, TCP/IP and CA Polycenter. Employer : Infosoft, Inc Jan 1997 - Nov 1997 Client: Children's Hospital, Minneapolis. Aug. 1997 to Oct. 1997 Description: System administrator - Administrated systems at multi-location hospital running Oracle database and Cerner HMS. Contribution: * Maintained DEC systems running DEC Tru64 UNIX and VMS. Manage system software and group-ware products. * Handled system related help-desk calls. Carried out installations and coordinated with vendors and project teams. Environment: Alphaserver 4000, DEC VAX 3400, DEC Tru64 UNIX and VMS, ALL-IN-ONE, TCP/IP, DECnet and Network equipments. Client: Midwest Area Power Pool , Minneapolis Jan. 1997 - June 1997 Description: Network administrator - Maintain a nation-wide network of Cisco Routers connected to the central database server used for energy trading. Contribution: * Monitored the network using network management tools and fixed the network problems. * Configured and installed Routers for customers. Installed, tested and maintained T1 lines and dial-up network in co-ordination with Telcos. * Carried out configuration changes and upgraded software on the routers. Environment: Cisco routers, T1 / Frame relay lines, CSU/DSU, Dial-up modems, SOLARIS, SUNnet manager, CiscoWorks software on Solaris, TCP/IP, DECnet, VMS Employer: Digital Equipment Corporation, Coimbatore, India. 1995 - 1996 Positions: Territory Manager 1995 - 1996 Customer Engineer Specialist 1991 - 1994 Client: Multiple clients Description: System administration, installation, project planning and execution Contribution: * Installed and supported all DEC computer systems and Clusters at multiple sites running mission-critical applications. * Implemented configuration changes, upgrades, monitored system performance and carried out system tuning and capacity planning. * Designed and implemented customized system solutions integrating SCSI Peripherals with legacy systems. * Completed on schedule, a large network project consisting fiber optic backbone, multiple servers, hubs and over 100 PCs. * Provided technical support to marketing team in providing customized solutions. * Conducted training programs for engineers in system troubleshooting Environment: DEC Alphaservers, RAID Array, VAX, MicroVAX, PCs and networks. OpenVMS, Cluster, DEC Tru64 UNIX, Ultrix, TCP/IP, DECnet, DEC products Education: Bachelor in Electronics and Telecommunication Engineering, First class, Madras University, India, 1981 Awards: Exceptional Performance Award, Digital Equipment Corp (India) , 1996 Reference: Available upon request.