Dawn C. Zook 238 Harriman Ave.
Bargersville, IN 46106
dawnzook@scican.net
Experience 1995-2000                             BJ LINC, Greenville, SC

Broadcast Engineer – distance learning classroom

  • Database Administrator – created and managed MS Access database for marketing, engineering and education departments.
  • Studio Technician – built and maintained 3 broadcast studio’s and master control room. Dealt with various video and audio problems and issues. Designed and implemented changes as growth occurred.
  • Customer Support Engineer – Handled customer calls dealing with audio, video and computer issues. Customers had a wide variety of knowledge and skill levels.
  • Trainer – Trained and wrote manuals for customers/users.
  • Inventory Control Manager – Managed inventory of 4000+ pieces of equipment. Dealt with repair issues with vendors
  • Satellite uplink operator
  1992-1995                  Bob Jones University, Greenville, SC

Audio Editor

  • Edited and mastered various radio programs.
Skills
  • Windows 95 and NT
  • Microsoft Office
  • Proficient in MS Access 97 with some Visual Basic
  • Familiar with computer hardware and troubleshooting
  • Customer service skills – can make complicated topics understandable the average user.
  • Audio/Video – can develop and troubleshoot audio/video systems
  • CAD – documented electronic setup of audio/video equipment
  • Proficient with Distance Learning software/hardware from vendors such as AREL and One Touch.
  • Digital audio editing
Education 1990-1994                 Bob Jones University,  Greenville, SC
  • B.S., Radio and Television Broadcasting and Electronics.
Interests Reading, arts & crafts, cooking, computers.
References

Available upon request.

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