Patrick Anthony M. Opaco

4312 Lotus St.

Sun Valley Subdivision

Paranaque City, 1700

+63 2 823-2257

+63921-9817792

patrickmo@imap-mail.com

 

WORK EXPERIENCE

 

 

28 June 2004 – Present   Safeway Philtech Inc.   Makati City

Change Administrator

Information Technology Division

 

  1. Responsible for learning about a variety of applications and environments (EDM, RADIA, SCO UNIX and NVDM) and the change control requirements of each.
  2. Work with an extended team to develop and automate control systems for those applications.
  3. Performed system administration duties on Safeway’s application repository and ensuring its integrity.
  4. Applies upgrades from vendor.
  5. Implemented continuous improvements to Change Management procedures to meet strategic goals.
  6. Trained four IT staff on how to administer the NVDM repository server of Safeway Inc.

 

15 June 2005 – Present   An Internet Café Shop  Angat, Bulacan

Consultant

 

  1. Provided infrastructure designs to the client.

 

May 2004 – August 2004  A Leading Medical Transcription Company  Makati City

Consultant

 

  1. Designed and configured the IT infrastructure of the client.
  2. Managed the client’s network and server
  3. Provided solution to all complex network and system problems

 

04 April 2002 – 19 May 2004  Rustan Commercial Corporation,  Mandaluyong City

Network and System Administrator

Information Technology Division

 

  1. Managed 2 supervisors and 3 helpdesk staffs in fulfilling their roles and functions.
  2. Created disaster recovery procedures and workflow for the entire system of the company.
  3. Planned budget for the team.
  4. Created and managed realistic work plans and estimates to meet project goals.
  5. Corresponded with clients through phone calls, emails and meetings to discuss their specifications and requirements.
  6. Responsibility includes overseeing the day-to-day running of operations, completion of specific deliverables, reporting status and issues.

 

 

 

16 February 2001 – 31 March 2002  Insular General Insurance Company,  Makati City

Network Administrator

Information Technology Division

 

  1. Installed, configured and maintained the organization’s LAN, servers and workstations.
  2. Acted as the primary organizational interface with vendors and provided analysis of vendor proposals, as well as overall support to the Chief Information Officer.
  3. Managed performance of multiple hardware and software platform interface at the most complex level.
  4. Assessed network performance: Monitored system capacity for existing requirements and planned future needs. Analyzed and projected short to medium-range requirements. Recommended upgrade needs proactively to ensure smooth and continuous delivery of IT Network services.
  5. Created and planned budget for the team.
  6. Created a disaster recovery plan for the entire system of the company.

 

25 April 2000 – 16 February 2001   Infocom Technologies, Inc.  Makati City

System Operator

System Administration Division

 

  1. Ensured smooth server performance.
  2. Maintained client’s email and dial up accounts
  3. Installed Windows NT/2000 and Linux based servers
  4. Researched various software for system administration use.

 

 

PROJECTS HANDLED

 

 

May 2005 – June 2005  NVDM Administration Training, Safeway Philtech

 

  1. Trained one IT staff in NVDM administration

 

April 2005 – May 2005  NVDM Administration Training, Safeway Philtech

 

  1. Trained one IT staff in NVDM administration

 

October 2004 – December 2004  NVDM Administration Training. Safeway Philtech

 

  1. Trained two IT staff in NVDM administration

 

January 2004 Rebuild Microsoft Exchange 2000 Server

 

  1. Format from scratch MS Exchange 2000 Server for optimum server performance.
  2. Transferred all dead mail files and logfiles to another partition.

 

 

September 2003 VPN Connectivity Rustan Commercial Corporation

 

  1. Configured the SonicWall Firewall of Rustan’s Commercial Corporation for the VPN connection requirement of a consultant based in the United States.

 

August 2003 Enhanced Firewall Security Rustan Commercial Corporation

 

  1. Configured the SonicWall Firewall of Rustan’s Commercial Corporation in preparation of the MS Blaster and other future port attacking worms.

 

August 2003   Packet Shaper Configuration

 

  1. Configured the Packet Shaper appliance for optimum LAN/WAN network performance.

 

June 2003 – July 2003   Office Migration of Cosmetics and Toiletries Division from Head Office in Mandaluyong City to Makati City

 

  1. Supervised office migration project of Rustan’s Cosmetics and Toiletries Division by directly talking to various vendors for the structured cabling requirement and leased line via frame-relay connectivity.
  2. Configured Cisco Router of Cosmetics and Toiletries Division for their frame-relay connection going to the Head Office.
  3. Supervised two technical support staff in configuring and troubleshooting email client of customers.
  4. Supervised one technical support staff in configuring the anti-virus child server of the said office.

 

May 2003   Created a Test environment Postgres database, Rustan Commercial Corporation

 

  1. Created from scratch a test environment Postgres database required by the Applications Team. Operating system used was Red Hat Linux 7.1

 

February 2003   Version upgrade of Symantec Anti-virus

 

  1. Uninstalled old version of Norton Anti-virus to eight Windows 2000 Servers and one Exchange 2000 server.
  2. Installed version upgrade of Symantec Anti-virus to eight Windows 2000 servers and one Exchange 2000 server.

 

January 2003 – April 2003   Developed a menu based backup application for Postgres/MySQL database, Rustan Commercial Corporation

 

  1. Developed a menu based backup application in Perl for two Postgres databases and 15 MySQL Databases.

 

November 2002   Email Migration from Microsoft WGPO to Microsoft Exchange 2000 Server, Rustan Commercial Corporation

 

  1. Migrated old email system to Microsoft Exchange 2000 Server.
  2. Configured Microsoft Exchange 2000 Server
  3. Created usernames and email aliases.
  4. Managed and troubleshoot all known problems of 700+ email accounts

 

September 2002   Anti-virus upgrade for Exchange 2000 and Configured eight (8) Windows 2000 servers, Rustan Commercial Corporation

 

  1. Uninstalled old anti-virus solution in Microsoft Exchange 2000.
  2. Configured Norton Anti-virus Filtering for Microsoft Exchange 2000
  3. Configured Norton Anti-virus Corporate Edition to eight (8) Windows 2000 Servers

 

 

June 2002   Anti-virus configuration of Exchange 2000, Rustan Commercial Corporation

 

  1. Configured McAfee Anti-virus for MS Exchange 2000

 

 

TRAININGS/SEMINARS ATTENDED

 

 

  1. NVDM Administration (Safeway Inc, July 2004)
  2. EDM/RADIA Administration (Safeway Inc, June 2004)
  3. Leadership Development Program (Rustan Commercial Corporation, Jan 2004)
  4. Microsoft People Empowerment using MS Exchange 2000 Server (Microsoft Great Plains Ortigas, October 2002)
  5. Labor Orientation Seminar (Rustan Commercial Corporation, June 2002)
  6. Introduction to Sharepoint Team Services Advanced Development using Exchange 2000 and Web Storage System (Shangrila Hotel, Makati City May 2001)
  7. Microsoft Windows 2000 and Application Center 2000 (Microsoft Philippines, April 2001)
  8. Workflow on Exchange 2000 (Microsoft Philippines, April 2001)
  9. Wireless Firewall and Switching Solution (Cisco Systems, Dusit Hotel March 2001)

 

 

EDUCATION

 

 

1996 – 2000   San Beda College Alabang

Bachelor of Science in Information Technology

 

 

ACADEMIC AWARDS

 

  1. Best Software Design in Software Engineering (SY 1998-1999)
  2. Champion in Math and Science Quiz Bee (SY 1998 – 1999)

 

 

CO-CURRICULAR/EXTRA CURRICULAR

 

  1. Founding Member - Benedictine Information Technology
  2. Chairman Data Communications and Networking Committee – Benedictine Information Technology
  3. Forum Moderator – www.sysads.org

 

 

CHARACTER REFERENCE

Available upon request.

 

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