I ordered a computer from MDG (Highway 7/ Keele at North York, Toronto location. The salesman is a Mr. Dave Kojic) in August 1998. As I needed a fast computer right away, it is the waiting time --which the MDG salesman said I could pick up the 'already burn-in' computer in the same day while other venders said they needed at least two or three days for this process, that made me to opt an MDG one. Black on white paper, we put it down that the CPU is an Intel Pentium II 300 MHz processor and so on. I deposited $100 with them as requested and was happy when picking up the computer in later afternoon at 6 PM-- I could finish my project in the weekend.

My happiness didn't last longer than two hours. First of all, the mouse was found not coming with the right port, which I got it changed the following week-- I, of course, got my weekend ruined out. Not only that, I soon found that the video card was obviously USED (with a broken edge) and the sound card was not working (still not working after I have some experienced people to check it). After these disappointments, I become suspicious that what on earth they threw into the computer. The result made me stunned: instead of an Intel P II 300 CUP as per the contract and the 10 ns SDRAM they promised, it came with an Intel Celeron 300 chip and 60 ns SDRAMs.

You can imagine what I did following these findings. I took half day off and went to the location with the computer. To my surprise, two other MDG customers have been waiting there with the similar problems. They obviously have contacted the MDG person before and now just waited to pay some extra bucks on top of the already higher price (than mine) to trade for a lower clock speed’s PII (good citizens!). The Mr. Dave Robber wanted me to make the similar deal: either paid $250 for a PII 300 or returning the item with 15% charges (a special nice treatment to me). Unfortunately I am not a good citizen yet. This salesman's non-smiling face became more twisted. I asked him for their customer relationship dept's phone number and he 'angrily' spelled out a 905 area code number. A few days later I called the 905-number and the guy answered my complain said I have to talk to this location' s store manager and gave me a phone number; Oh,boy, which was just exact the same as Mr. Robber's. I was in the situation having a judge who happened to be the one robbed me to handle the robbery case.

Surely I can sue them in a small court (I know someone did this), but this is not what most victims and I can afford, and MDG / Mr. Robber knew this, too. This is why their shady business keeps going, going and even growing. I believe there are thousands of MDG over there having similar experience (some people found out, most of them even did not aware that they were cheated; The majority of those who have found out just opted to keep quite or settled as the robber instructed). I BELIEVE THAT WE HAVE TO DO SOMETHING TO THIS AND THE BEST ONE IS TO (EVENTUALLY) FILE A CLASS CASE AND/OR CRIMINAL CHARGE (BUSINESS FRAUD) AGAINST MDG AND INVOLVED PARTIES OR FRANCHISES. We should not ruin our business atmosphere. Otherwise it will be us consumers who eventually suffer more.

This letter is first step toward this. As I am extremely in shortage of time, I sincerely welcome more people to join with me. Please give a copy of your follow-up, bad MDG experience or suggestion to WinstonK@bigfoot.com. In the meantime, if you know any good (class case) lawyer that would like to get involved in this, please let me know.

PLEASE CIRCULATE (e-mail, mail, print, posting) THIS NOTICE IN YOUR CIRCLE. UNITED WE WILL MAKE IT!

--A WORD TO MDG AND Mr. ROBBER:

Orange is NOT lemon, just like lemon is NOT orange. When customers order Pentium II, don't throw in Celeron and other spoiled lemon. Do decent business. Cheating is a criminal.

--TO MDG CUSTOMER:

Check your MDG computer carefully against your quotation or invoice or any written paper you might have when you purchased your computer. Check-list includes, but not limited to these items: manufactory, part number, quantities, model of the processor, hard drive, RAM, CD ROM, mother board, video card, sound card, modem, monitor, software and so on. Please e-mail your mismatch or problem to WinstonK@bigfoot.com with the brief description of the item, your phone number or e-mail address. I will collect all the info and later turn into to lawyers or prosecutor who will handle this case.

--TO FUTURE COMPUTER BUYS

If you HAVE TO get a MDG computer, insist NOT to pay any deposit / balance until you actually see and fully examine the system (or get an experienced person to do that) in the spot, before it is too later.