Date: Fri, 28 Aug 1998 19:55:21 -0400
From: mario <###@ibm.net>
I had a similar experience with MDG several years agoinvolving the
difference between a 386DX and a 386SX processor. My girl friend had
purchased and paid for a DX and received an SX. I went with her to the
store, and when they wouldn't do anything about it I called the police and
tried, on the spot, to lay a fraud charge, because they had, in fact, ripped
off my girl-friend. They eventually returned the money.
If you paid cash, there's little you can do other than try to lay a fraud
charge or sue in small claims court. Remember, if you lay a fraud charge,
the police MUST investigate, but you are open to counter-charges if you are
not telling the truth (I'm not suggesting you are lying, I'm just explaining
the situation... :-)).
If you paid by credit card, cancel the charge via the credit card company
telling them the UNSATISFACTORY GOODS WERE RETURNED, then return them. I
mean, walk in, tell them, '...here's your computer!' and walk out.
Class action stuff is nice, but the only people to make money are lawyers.
You should investigate the fraud aspect. Remember, saying on thing on paper
and delivering another IS FRAUD. It is open to interpretation. One other
thing you can do is, use a credit card to "upgrade" your system, THEN cancel
the charge as I mentioned above. When asked, tell them you returned the CPU.
Play by THEIR RULES. They rip you off, act in kind. Mind you, this is
dangerous, and you should have witnesses. "Mailing" the CPU back to them is
usually pretty good. Make sure THE BOX IS (IN)ADEQUATELY WRAPPED, if you
catch my drift.
Remember, what goes around eventually comes around. Get the bastards.
mario in toronto