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2433 28th Street - Unit M Santa Monica, Ca 90405 310-399-6200 acynch@yahoo.com |
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Andrew
F. Carlson
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Objective |
To work for a company that utilizes my unique skills and experiences to positively impact the way they do business and service their customers. |
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Professional experience |
December 2000 – Present Velodea | Bleu22 Studios Culver City, Ca Director of Production (12/00 – Present) As a part of a new international Internet professional services firm, was brought on to manage the operational aspects of an acquired creative web design company in the entertainment industry. Responsibilities include: § Oversee all work for client and internal projects. § Resource planning and allocation for a staff of 22. § Defining and implementing project planning methods and practices. § Defining and implementing web site production methods and practices. § Defining and implementing time tracking and financial tracking systems. § Assisting in business development activities, including developing proposals, and preparing and conducting client presentations. § Investigating and arranging Alliances with Testing Tool Vendors. § Generate or review project schedules, budget estimates, and statement of work documents for all major engagements. § Career development and performance feedback of staff. § Functioning as an effective practice steward, including coaching, teaching and training employees to develop a quality team. § Management of some client projects. § Management of product development for an extranet product marketed to movie studios. § Involvement as Subject Matter Expert for various client engagements. January 1999 – November 2000 marchFIRST Santa Monica, Ca Director of Quality Assurance (3/00 – 11/00) Commissioned to build a Department of Quality Assurance for the Santa Monica office. Responsibilities included: § Defining department service offerings and coinciding methodologies. § Recruiting and hiring of department personnel (Department grew to 6 people). § Assisting in new client/business development activities, including developing proposals, and preparing and conducting client presentations for the selling of QA services bundled with standard marchFIRST offerings. § Investigating and arranging Alliances with Testing Tool Vendors. § Estimating QA effort for all major engagements. § Staffing, career development, and performance feedback of QA personnel. § Functioning as an effective practice steward, including coaching, teaching and training employees to develop a quality team. § Budgeting for department’s personnel, hardware, and software. § Management of QA efforts for large projects. § Involvement as Subject Matter Expert for QA for various client engagements. § Involvement in cross-discipline efforts to develop a standard integrated project methodology for the entire office. Project Manager (1/99 – 2/00) Managed numerous web projects for several Fortune 500 Clients. Responsibilities included: § Preparing engagement budgets and plans, including determining project scope/issues and methodological approaches. § Tracking and billing project financials. § Managing client engagements, including functioning as the day-to-day contact. § Providing guidance to other professionals to ensure that project focus is correct and work is accomplished on time, within budget and of the highest quality standards. § Preparing client reports and presentations and presenting study findings and status to the client. § Expanding client relationships by delivering high quality work on engagements and selling additional work at the client. § Assisting in new client/business development activities, including developing proposals, and preparing and conducting client presentations. May 1995 – December 1998 Andersen Consulting El Segundo, Ca Technology Consultant (4/98 – 12/98) Worked on a major wireless service provider managing the implementation of backend 3rd party solutions. Responsibilities included: § Detailed planning, estimating, and managing of a small team to execute the testing and implementation of provisioning and voicemail integration systems. § High level planning and estimating for various engagement efforts. Technology Analyst (7/96 – 3/98) § Worked on a major wireless service provider executing the testing and implementation of Unix based backend 3rd party solutions and coding a custom application in PowerBuilder. Intern (5/95 – 8/95) Worked on an OS 400 based ERP systems implementation for mid-sized manufacturing company. Responsibilities included: § Programming of custom reports and assisting in data conversion. § Development of training material and conducting user training. |
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Education |
1991 - 1996 Miami University Oxford, Ohio B.S. in Systems Analysis § Concentration in Computer Information Systems § Special Interest in Aeronautics § Overall GPA: 3.0 in major: 3.0 |
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Volunteer experience |
La Cañada Presbyterian Church (6/92 – Present) Started with various volunteer activities through the Church College Group. After graduation, worked as a volunteer for the Church High School Ministry. These volunteer activities include: § Leading a small group of High School males in bible study for the past two years. § Youth Counselor for numerous Church and Young Life retreats and trips to both weekend and week long camps. § Occasional Volunteer Chef and Youth Leader at Pasadena’s Union Station program for assisting in getting homeless back on their feet. § Volunteer with Amour Ministries for three trips to Mexico that included building housing for those in need and/or working with a local Church to lead a children’s bible school. Swim With Mike at USC (’99 – ’01) Annual participant/swimmer in the charity fund raising for disabled student athletes. Habitat for Humanity – Miami University Chapter (‘93 – ‘96) Active Member of the Chapter, involved in local projects and a Spring Break trip to South Carolina. |
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Awards received |
§ Health Information Resource Center’s (HIRC) World Wide Web Health Award – Bronze Award for the redesign of www.bluecrossca.com web site in the category of advertising/marketing information. Andrew Carlson was the Project Manager responsible for managing the redesign effort from the requirements phase through implementation. Due to resource restraints, Andrew also fulfilled the Information Architect role for this project. |