E-mail nugent@uni-freiburg.de
- Proven strengths in public relations and customer relations (verbal and written).
- Writing, editing and processing of large volumes of documents and paperwork.
- Experience organising and facilitating presentations and discussion groups.
- Experience co-ordinating / heading various projects.
- Teamwork and cross-cultural experience.
Freiburg, Germany
Assistant
Working part-time during the University semester and breaks
assisting a medical Doctor compile, edit, format and publish a series of
books addressing medical topics such as breast cancer and atherosclerosis.
Edmonton, Canada
Research Assistant
Main project was the compilation and summarisation of
legal opinions regarding the Appeals Commission. Other projects included:
assisting with a national convention hosted by the Alberta Board, organising
a resource library, organising and implementing software conversion and
staff training including cost analysis, offering ongoing software support
in both Edmonton and Calgary offices, as well as duties in various other
capacities.
British Columbia - Indonesia
Took part in an International Youth exchange between Indonesia
and Canada. Worked in a diverse group situation planning and implementing
community projects in both Canada and Indonesia as well as researching
and presenting information on local development issues.
Edmonton, Canada
Research Assistant
Carried out two projects: Case Management Case Load Assessment
Project. This project entailed collecting data from eighteen Case Managers
from both the Edmonton and Calgary Offices. The data was compiled and used
to determine the optimal caseload for a Case Manager. The second project,
Entitlement Decision Information Deficiency Audit, entailed collecting
and compiling data from Adjudicators. Other projects and functions were
carried out on a priority basis.
Edmonton, Canada
Research Assistant
Carried out a project to compile comprehensive summaries
of quadriplegic and paraplegic claimant files for the Special Services
division. Job duties included compiling precise medical summaries, compiling
detailed cost summaries as well as various file specific searches such
as looking into the cost of specific services provided to the claimant.
Edmonton, Canada
Instant Credit Co-ordinator
Assisted in co-ordinating the instant credit promotions
for the grand opening of the Edmonton, Westmount Zellers. Duties included
corresponding with the credit office in Vancouver and customer service
regarding the instant credit promotion.
Edmonton, Canada
Community Services Worker I.
Set up computer system and adaptive devices for the mentally
/ physically handicapped. Compiled a training manual. Trained staff in
the use of these systems and worked one on one with the clients. Following
this, I worked with the clients in the facility and the community. Continued
on as a casual relief worker until March 95.
Bachelor of Arts Degree - in progress
University of Alberta, Dalhousie University (Halifax), Albert-Ludwigs Universität (Freiburg, Germany)
Currently working on my Bachelor of Arts Degree through the University of Alberta with course work at Dalhousie and Albert-Ludwigs University in Freiburg, Germany. Will graduate in September 1998.
Advanced Alberta Education High
School Diploma
McNally Composite High School
Successfully completed my advanced diploma as well as
an International Baccalaureate Certificate.
Skills and Abilities
Experience working with the following computer software: MS Windows 3.1, Windows 95 & Windows NT 4.0 (workstation & server), OS/2 2.1, MS Office 97 & previous versions, & Corel Draw.
Corporate Records Management
| Languages: | English - First Language |
| German |
Treasurer, Duke of Edinburgh Award Group, Millwoods Chapter
Member of the Junior Achievement of Alberta Program
Awards received
Book prize from Consulate General of Germany recognising
Achievement in German 150 course.
References
Available on request.