RESUME for Jim Klepper, Jr.
Please E-Mail me at -
jimklep@yahoo.com
Employment Objective
Any Position that will best utilize my abilities and
afford the potential for growth, prefer Systems Administration, Project Management, Desktop/User Support, Information Services or Web Management
Highlights of Qualifications
Over ten years experience in computing/networking/communications related fields
Particularly expert at resolving end-user computer/printer/peripheral related problems.
Proven ability to take a concept or a vision to a reality.
Ability to prioritize, delegate and motivate.
Dedicated to completing projects in a timely and efficient manner.
Excellent organizational, communication and writing skills.
Active participation in Total Quality Circles in an ISO 9000 and ISO 14000 environment.
Professional Experience
Project Management
Completed design, installation and implementation of 200 node multi-platform network.
Developed cost effective back-up/recovery solutions for AS/400, UNIX, Novell and Macintosh environments.
Negotiated and wrote contracts for outside services (programmers, technicians, contractors, etc.).
Wrote and/or revised documentation manuals that are sold and distributed with nationally advertised Medical Billing Software and Practice Management System Software.
Developed and implemented plan for installation, operation and continued support of an HP 9000 UNIX system for use as DNS and E-Mail Server with over 130 clients, both local and remote, using PC's and Macintoshes.
Communications
- Maintained an on-line and written history of computing systems, servicing, security and inventory.
- Developed standard operating procedures for both computing and working environments.
- Trained staff members in use of E-Mail, calendar, scheduling, browser and other software applications.
Troubleshooting Skills
- Effective user level computer/printer problem resolution.
- Specialized in multi-platform connectivity issues (AS/400 to Novell Network using PC's and Macintosh/PC's to UNIX).
- Advocate for cost effective user level ergonomic work environment.
Employment History
2000 - Present: Customer Services Rep. - AD-TEK, Inc.. - Boring, Oregon
1998 - 2000: Technical School, Consulting/Temporary - Unemployed, Student, Temp Worker - Portland, Oregon & New Richmond, Wisconsin
1997 - 1998: Systems Administrator - Oki Semiconductor Mfg. - Tualatin, Oregon
1996 - 1997: Systems Consultant - Klepper Consulting - Portland, Oregon
1989 - 1996: Systems Administrator - RFD Publications, Inc. - Wilsonville, Oregon
Education and Training
College - Associates level, major in Commercial Art with a minor in Business -
Riverside City College - Riverside, California
Numerous operating systems and application program
classes with IBM (AS/400), Hewlett Packard (HP-UX 10.20),
Pacific Dataware (Novell) and New Horizons (Windows NT).
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