The Heelers have to get to the bottom of a tragic story when Nick and Adam arrive back from patrol drenched with rain and badly traumatised.
It's raining cats and dogs in Mount Thomas and Nick and Adam are overdue back from patrol. When they arrive they are drenched through and their uniforms are in tatters. The other Heelers have no idea of the extent of their trauma until Tom asks them to explain themselves and Adam bursts into tears.
While Dash attempts to draw the story out of Adam, Nick disappears to change his uniform. However, shock has taken over and he withdraws into himself, making it difficult to find out the true story.
Adam explains that it all began when they attempted to rescue a young girl from a flooded stormwater drain. While Nick held onto her and attempted to stop her from being dragged away, he sent Adam for help. However Adam soon found himself in the middle of a crisis of his own involving the girl's sister and wasn't able to get back in time. Piecing the story together, the Heelers discover that exhaustion wore Nick down and he eventually let go of the girl.
Now back in the station, guilt and anger leave Nick looking for a place to vent his frustration, and since he only knows one side of the story, Adam presents a good target.
Eventually the news comes in that one of the sisters lived and the other died. Paradoxically, Nick and Adam start the healing process by going to inform the parents of their child's death. It's a lousy job but they can take solace in knowing that they did their best and were able to save one life.