Ritz Carlton Visitation

By: Rose Butihi

 

 

            Lahainaluna’s Academy of Travel & Tourism class took a trip to the Ritz Carlton Kapalua.  They were presented with a power point presentation in the morning, followed with a tour of the hotel grounds, a behind the scenes tour, and a “great lunch” that was all hosted by William Kamaka, Organizational Effectiveness Training and Development Director.  As part of the tour, we were presented with a movie called “Then there were none.”  It is a sad but true story full of facts about Hawaii and its overthrow with Hawaii’s former Queen Liliuokalani.  While interviewing some of the AOTT students, one replied “I liked this tour better then last year.  We got to walk around the grounds, see what really happens in the hotel industry and the many different jobs that require a hotel operation to work/operate.”  They really seemed to be impressed about the movie, “Then there were none.”  Some of them have seen the movie before however, they still learn more by watching the movie a second time.  “I would love to go back,” said a junior.  Lahainaluna’s AOTT field trip was a great success.  They all wanted to come back and would love to thank Mr. Kamaka for a great tour and presentation.

 

           

Collette Cardoza        “The Ritz Carlton employees will do almost anything to please a guest.  I really enjoyed William Kamaka’s presentations’ about the Ritz and he seems like such a great asset to the Ritz Carlton.”

 

Elissa Kahahane        “I’ve learned so much from this hotel and the Ritz Carlton has a lot of class.  I’ve never seen any hotel on Maui, possibly besides Grand Wailea Resort, who has taken a step so that they can please their guests at their best.  I was very impressed with everything we did at the Ritz Carlton.”