S t r a t e g i
c M a n a g e m e n t
‘T e l e
c o m C o m p a n y’
Second Curve :
Wireline,
Wireless,
Multimedia, VoIP
Restructuring, Go Public ’95 /’96
Delta points ‘00/’01 * Knowledge
Management - KM
-- Learning Organization - LO
Infotech – Leadership – IT-L
Customer
Life Cycle - CLC
First Curve :
Wireline (POTS)
KM = (LO + IT)
meanwhile IT è>> Global Competition
<<ç KM